Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Skills you'll gain: Document Management, Intranet, Collaborative Software, Microsoft 365, Team Management, Content Management Systems, Newsletters, File Management
Beginner · Guided Project · Less Than 2 Hours

University of Colorado System
Skills you'll gain: Patient-centered Care, Patient Education And Counseling, Patient Advocacy, Active Listening, Compassion, Communication, Empathy, Self-Awareness, Health Assessment, Care Coordination, Planning
Beginner · Course · 1 - 3 Months

Kennesaw State University
Skills you'll gain: Cyber Governance, Cyber Security Policies, Cyber Security Strategy, Security Management, Cyber Risk, Cybersecurity, Risk Management Framework, Continuous Monitoring, Security Controls, Enterprise Security, Information Privacy
Beginner · Course · 1 - 3 Months

Tel Aviv University
Skills you'll gain: Political Sciences, World History, International Relations, Policy Analysis, Culture, Socioeconomics, Governance
Mixed · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Identity and Access Management, Prompt Engineering, Google Cloud Platform, Cloud Infrastructure, Application Deployment, Kubernetes, Microservices, CI/CD, Google App Engine, Cloud Computing, Generative AI, Terraform, Infrastructure As A Service (IaaS), Restful API, Data Storage, Cloud Services, Containerization, Cloud Storage, Cloud Computing Architecture, Technical Design
Intermediate · Professional Certificate · 3 - 6 Months

Fractal Analytics
Skills you'll gain: Prompt Engineering, Responsible AI, Generative AI, Generative Model Architectures, Code Review, Data Ethics, Artificial Intelligence, Object Oriented Programming (OOP), AI Product Strategy, Debugging, Artificial Neural Networks, Computer Programming, Program Development, Data Processing, Maintainability, Large Language Modeling, Artificial Intelligence and Machine Learning (AI/ML), Problem Solving, Data Analysis, Critical Thinking
Beginner · Specialization · 1 - 3 Months

Novartis
Skills you'll gain: Pre-Clinical Development, Clinical Trials, Pharmacology, Drug Development, Clinical Research, Pharmaceuticals, Competitive Intelligence, Safety Assurance, Biotechnology, Biochemistry
Intermediate · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Intellectual Property, Business Ethics, International Relations, Commercial Laws, Political Sciences, Economics, World History, Business Economics, Law, Regulation, and Compliance, Cultural Diversity, Business Strategy
Beginner · Course · 1 - 3 Months

Tsinghua University
Skills you'll gain: Liberal Arts, Social Sciences, Economics, Psychology, Research, Business Management, Environmental Issue, Writing, Engineering, Scientific, and Technical Instruments, Vocabulary
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Data Presentation, Data Storytelling, Presentations, Data Cleansing, Data Visualization, Rmarkdown, Data-Driven Decision-Making, Data Validation, Data Ethics, Analytical Skills, Interactive Data Visualization, Dashboard, Spreadsheet Software, Ggplot2, Google Sheets, SQL, Data Collection, Data Analysis, Sampling (Statistics), Google Analytics
Beginner · Professional Certificate · 3 - 6 Months

Infosec
Skills you'll gain: Incident Response, Computer Security Incident Management, Threat Management, Cyber Operations, Cybersecurity, Cyber Threat Hunting, Threat Detection, Event Monitoring, Business Continuity, System Monitoring, Verification And Validation, Technical Communication
Beginner · Course · 1 - 3 Months

Stanford University
Skills you'll gain: Cooking, Nutrition and Diet, Meal Planning And Preparation, Resourcefulness, Food and Beverage, Adaptability, Creativity
Beginner · Course · 1 - 4 Weeks