Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.

University of California, Irvine
Skills you'll gain: Presentations, Verbal Communication Skills, Communication, Non-Verbal Communication, Microsoft PowerPoint, Business Communication, English Language, Interpersonal Communications, Business Leadership, Crisis Management, Organizational Structure, Leadership and Management, Business, Business Management, Global Marketing, Rapport Building, Leadership, Corporate Communications, Grammar, Vocabulary
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Employee Surveys, Data Collection, Business Research, Data Analysis, User Feedback, Market Research, Business Software, Data Presentation
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Fraud detection, Generative AI, Responsible AI, Regulatory Requirements, Compliance Management, Governance, Business Risk Management, Risk Management, Data Ethics, Anomaly Detection, Artificial Intelligence, AI Enablement, Forecasting
Intermediate · Course · 1 - 4 Weeks

Howard University
Skills you'll gain: Business Software, Information Systems, Business Systems, Business Technologies, Management Information Systems, Information Technology, Enterprise Resource Planning, E-Commerce, Systems Analysis, Computer Hardware, Data Warehousing, Disaster Recovery, Networking Hardware, Business Ethics, Operating Systems, Business Process Management, Customer Relationship Management, Security Management, Business-To-Consumer, Data Security
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: DevOps, CI/CD, Cloud Deployment, User Story, Microservices, OpenShift, Application Deployment, Code Review, Kubernetes, Test Driven Development (TDD), Scrum (Software Development), Agile Methodology, Containerization, Restful API, Flask (Web Framework), Docker (Software), Kanban Principles, Secure Coding, Cloud Computing, GitHub
Intermediate · Course · 1 - 3 Months

Starweaver
Skills you'll gain: E-Commerce, Supply Chain Management, Procurement, Supply Chain, Logistics Management, Order Fulfillment, Supplier Management, Inventory Management System, Logistics, Business Technologies, Technology Strategies, Corporate Sustainability, Process Optimization, Demand Planning, Forecasting, Automation, Data-Driven Decision-Making
Beginner · Course · 1 - 4 Weeks

University of Pennsylvania
Skills you'll gain: Human Capital, Employee Retention, Workforce Development, Human Resource Strategy, Employee Training, Talent Management, Organizational Strategy, Employee Engagement, Human Resources Management and Planning, Management Training And Development, Job Evaluation, Workforce Management, Compensation Management, Employee Performance Management, Recruitment, Recruitment Strategies
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Project Risk Management, Risk Management, Risk Management Framework, Risk Analysis, Risk Mitigation, Business Risk Management, Project Management, Governance Risk Management and Compliance, Stakeholder Communications
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Closing (Sales), Sales, Professional Development, Customer Relationship Building, Sales Strategy, Professionalism, Persuasive Communication, Emotional Intelligence, Influencing, Adaptability, Negotiation, Data Centers, Customer Insights, Interviewing Skills, Public Speaking, Job Analysis, Account Management, Lead Generation, Customer Relationship Management, Digital Content
Beginner · Professional Certificate · 3 - 6 Months

Vanderbilt University
Skills you'll gain: Innovation, Leadership, Organizational Structure, Organizational Strategy, Culture Transformation, Design Thinking, Creativity, Organizational Change, Business Strategies, Overcoming Obstacles, Resource Allocation, Technology Solutions, Market Dynamics, Competitive Analysis, Case Studies
Mixed · Course · 1 - 3 Months

Case Western Reserve University
Skills you'll gain: Philanthropy, Entrepreneurship, Global Marketing, Entrepreneurial Finance, Innovation, New Business Development, Community Development, Economic Development, Commercialization, Mentorship, Governance, Case Studies, Public Policies, Program Evaluation
Mixed · Course · 1 - 3 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Product Strategy, Marketing, Integrated Marketing Communications, Strategic Marketing, Marketing Management, Product Lifecycle Management, Marketing Planning, Marketing Communications, Advertising, Marketing Strategies, Marketing Channel, Consumer Behaviour, Promotional Strategies, Value Propositions, Market Analysis, Brand Management, Writing
Build toward a degree
Beginner · Course · 1 - 4 Weeks