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Customer Success Courses

Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.


Popular Customer Success Courses and Certifications


  • Status: Free Trial
    Free Trial
    U

    University of California, Irvine

    English for Developing a Business

    Skills you'll gain: Presentations, Verbal Communication Skills, Communication, Non-Verbal Communication, Microsoft PowerPoint, Business Communication, English Language, Interpersonal Communications, Business Leadership, Crisis Management, Organizational Structure, Leadership and Management, Business, Business Management, Global Marketing, Rapport Building, Leadership, Corporate Communications, Grammar, Vocabulary

    4.7
    Rating, 4.7 out of 5 stars
    ·
    73 reviews

    Mixed · Course · 1 - 4 Weeks

  • C

    Coursera

    Use SurveyMonkey to Create a Survey and Analyze Results

    Skills you'll gain: Employee Surveys, Data Collection, Business Research, Data Analysis, User Feedback, Market Research, Business Software, Data Presentation

    4.6
    Rating, 4.6 out of 5 stars
    ·
    424 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Preview
    Preview
    C

    Coursera

    GenAI for Fraud Detection and Compliance

    Skills you'll gain: Fraud detection, Generative AI, Responsible AI, Regulatory Requirements, Compliance Management, Governance, Business Risk Management, Risk Management, Data Ethics, Anomaly Detection, Artificial Intelligence, AI Enablement, Forecasting

    4.4
    Rating, 4.4 out of 5 stars
    ·
    39 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    H

    Howard University

    Foundations of Information Systems for Business

    Skills you'll gain: Business Software, Information Systems, Business Systems, Business Technologies, Management Information Systems, Information Technology, Enterprise Resource Planning, E-Commerce, Systems Analysis, Computer Hardware, Data Warehousing, Disaster Recovery, Networking Hardware, Business Ethics, Operating Systems, Business Process Management, Customer Relationship Management, Security Management, Business-To-Consumer, Data Security

    4.7
    Rating, 4.7 out of 5 stars
    ·
    63 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    I

    IBM

    DevOps Capstone Project

    Skills you'll gain: DevOps, CI/CD, Cloud Deployment, User Story, Microservices, OpenShift, Application Deployment, Code Review, Kubernetes, Test Driven Development (TDD), Scrum (Software Development), Agile Methodology, Containerization, Restful API, Flask (Web Framework), Docker (Software), Kanban Principles, Secure Coding, Cloud Computing, GitHub

    4.8
    Rating, 4.8 out of 5 stars
    ·
    168 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Preview
    Preview
    S

    Starweaver

    Supply Chain Management for E-commerce

    Skills you'll gain: E-Commerce, Supply Chain Management, Procurement, Supply Chain, Logistics Management, Order Fulfillment, Supplier Management, Inventory Management System, Logistics, Business Technologies, Technology Strategies, Corporate Sustainability, Process Optimization, Demand Planning, Forecasting, Automation, Data-Driven Decision-Making

    4.6
    Rating, 4.6 out of 5 stars
    ·
    42 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Pennsylvania

    Managing Human Capital in Retail

    Skills you'll gain: Human Capital, Employee Retention, Workforce Development, Human Resource Strategy, Employee Training, Talent Management, Organizational Strategy, Employee Engagement, Human Resources Management and Planning, Management Training And Development, Job Evaluation, Workforce Management, Compensation Management, Employee Performance Management, Recruitment, Recruitment Strategies

    4.7
    Rating, 4.7 out of 5 stars
    ·
    77 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Project Risk Management

    Skills you'll gain: Project Risk Management, Risk Management, Risk Management Framework, Risk Analysis, Risk Mitigation, Business Risk Management, Project Management, Governance Risk Management and Compliance, Stakeholder Communications

    4.7
    Rating, 4.7 out of 5 stars
    ·
    150 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    D

    Dell

    Dell Technologies IT Sales Representative

    Skills you'll gain: Closing (Sales), Sales, Professional Development, Customer Relationship Building, Sales Strategy, Professionalism, Persuasive Communication, Emotional Intelligence, Influencing, Adaptability, Negotiation, Data Centers, Customer Insights, Interviewing Skills, Public Speaking, Job Analysis, Account Management, Lead Generation, Customer Relationship Management, Digital Content

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: Preview
    Preview
    V

    Vanderbilt University

    Leading Innovation in Arts and Culture

    Skills you'll gain: Innovation, Leadership, Organizational Structure, Organizational Strategy, Culture Transformation, Design Thinking, Creativity, Organizational Change, Business Strategies, Overcoming Obstacles, Resource Allocation, Technology Solutions, Market Dynamics, Competitive Analysis, Case Studies

    4.3
    Rating, 4.3 out of 5 stars
    ·
    70 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Preview
    Preview
    C

    Case Western Reserve University

    Beyond Silicon Valley: Growing Entrepreneurship in Transitioning Economies

    Skills you'll gain: Philanthropy, Entrepreneurship, Global Marketing, Entrepreneurial Finance, Innovation, New Business Development, Community Development, Economic Development, Commercialization, Mentorship, Governance, Case Studies, Public Policies, Program Evaluation

    4.5
    Rating, 4.5 out of 5 stars
    ·
    128 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Illinois Urbana-Champaign

    Developing a Marketing Mix for Growth

    Skills you'll gain: Product Strategy, Marketing, Integrated Marketing Communications, Strategic Marketing, Marketing Management, Product Lifecycle Management, Marketing Planning, Marketing Communications, Advertising, Marketing Strategies, Marketing Channel, Consumer Behaviour, Promotional Strategies, Value Propositions, Market Analysis, Brand Management, Writing

    Build toward a degree

    4.8
    Rating, 4.8 out of 5 stars
    ·
    732 reviews

    Beginner · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular customer success courses

  • English for Developing a Business: University of California, Irvine
  • Use SurveyMonkey to Create a Survey and Analyze Results: Coursera
  • GenAI for Fraud Detection and Compliance: Coursera
  • Foundations of Information Systems for Business: Howard University
  • DevOps Capstone Project: IBM
  • Supply Chain Management for E-commerce: Starweaver
  • Managing Human Capital in Retail: University of Pennsylvania
  • Project Risk Management: Coursera
  • Dell Technologies IT Sales Representative: Dell
  • Leading Innovation in Arts and Culture: Vanderbilt University

Other topics to explore

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668 courses
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425 courses
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145 courses
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Math and Logic
70 courses
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137 courses
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413 courses
Social Sciences
401 courses
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