Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

EIT Digital
Skills you'll gain: Semantic Web, Query Languages, Data Management, Data Integration, Data Access, Data Sharing, Data Mining, Data Transformation, Interoperability, Web Services, Data Modeling
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Overcoming Objections, Sales Process, Closing (Sales), Value Propositions, Active Listening, Selling Techniques, Sales Presentation, Prospecting and Qualification, Digital Transformation, Business Communication, Sales, Technical Sales, Data Centers, Inside Sales, Customer Relationship Building, Sales Strategy, Customer Insights, Customer Analysis, Interviewing Skills, Outside Sales
Beginner · Specialization · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Usability, User Experience Design, User Centered Design, Usability Testing, Technical Documentation, Bioinformatics, End User Training and Support, Clinical Informatics, Technical Writing, Product Development, Writing
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Education Software and Technology, Differentiated Instruction, Learning Management Systems, Student Engagement, Literacy, Curriculum Planning, Blended Learning, Student Support and Services, Content Management
Beginner · Guided Project · Less Than 2 Hours

EDUCBA
Skills you'll gain: Process Driven Development, Software Quality Assurance, Process Management, Software Development, Verification And Validation, Software Engineering, Software Development Life Cycle, Quality Assurance, Systems Engineering, Systems Development Life Cycle, Configuration Management, Requirements Analysis, Risk Management Framework, Quality Control
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Project Management, Technical Management, Project Management Office (PMO), Program Management, Project Controls, Team Performance Management, Leadership, Agile Methodology, Stakeholder Management, Emotional Intelligence, Conflict Management, Business Acumen, Organizational Structure, Portfolio Management, Decision Making, Change Management
Beginner · Course · 1 - 4 Weeks

EIT Digital
Skills you'll gain: Technical Standard, General Data Protection Regulation (GDPR), Personally Identifiable Information, Information Privacy, Case Law, Medical Privacy, Court Systems, Telecommunications, Legal Writing, Law, Regulation, and Compliance, Legal Research, Data Ethics, IT Security Architecture, Health Information Management, Legal Risk, Technology Roadmaps, Health Insurance Portability And Accountability Act (HIPAA) Compliance, European History, International Relations, Interoperability
Intermediate · Specialization · 3 - 6 Months

Board Infinity
Skills you'll gain: Test Automation, Performance Testing, Software Quality Assurance, Security Testing, Regression Testing, User Acceptance Testing (UAT), Maintainability, Development Testing, Continuous Delivery, Code Review, Scalability, Automation, DevOps, Software Design, Technical Communication, Test Execution Engine, Application Programming Interface (API), Integration Testing, Waterfall Methodology, Agile Methodology
Beginner · Specialization · 3 - 6 Months
Skills you'll gain: Governance, Data Ethics, Business Ethics, Strategic Leadership, Business Leadership, Organizational Leadership, Governance Risk Management and Compliance, Ethical Standards And Conduct, Policy Development, Culture Transformation, Business Transformation, Stakeholder Engagement, Data Governance, Change Management, Employee Engagement
Beginner · Course · 1 - 3 Months

Skills you'll gain: AWS CloudFormation, Amazon S3, AWS Identity and Access Management (IAM), Amazon CloudWatch, Amazon Web Services, Disaster Recovery, Identity and Access Management, Infrastructure as Code (IaC), Amazon Elastic Compute Cloud, System Monitoring, Cloud Storage, Data Management, Cloud Security, Virtual Private Networks (VPN), Data Storage Technologies, Event Monitoring, Cloud Management, Application Deployment, Network Routing, Network Architecture
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Network Security, Remote Access Systems, Disaster Recovery, OSI Models, General Networking, Network Administration, Network Troubleshooting, Computer Networking, Network Architecture, Network Infrastructure, Networking Hardware, Network Monitoring, TCP/IP, Virtual Private Networks (VPN), Network Protocols, Cybersecurity, Computer Security, Data Centers, Virtualization, Authentications
Intermediate · Specialization · 1 - 3 Months

Salesforce
Skills you'll gain: Customer Relationship Management, Salesforce, Sales Prospecting, Sales Development, Sales Enablement, Business Software, Sales Strategy, Sales Pipelines, LinkedIn, Productivity Software, Social Media, Video Production
Beginner · Course · 1 - 3 Months