Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Tecnológico de Monterrey
Skills you'll gain: Course Development, Education Software and Technology, Learning Management Systems, Quality Assurance, Systems Analysis, Solution Design, Digital Transformation, Technical Documentation, Continuous Monitoring
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Equipment Design, Performance Tuning, Systems Engineering, Engineering Calculations, Systems Analysis, Engineering, Scientific, and Technical Instruments, Laboratory Equipment, Advanced Mathematics, Simulation and Simulation Software, Computer-Aided Design, Mathematical Modeling, Engineering Design Process, Applied Mathematics
Build toward a degree
Advanced · Course · 1 - 3 Months

Skills you'll gain: Overcoming Objections, Sales Development, Growth Mindedness, Lead Generation, Time Management, Active Listening, Customer Relationship Management (CRM) Software, Enthusiasm, Constructive Feedback, Verbal Communication Skills, Prospecting and Qualification, Phone Sales, Cold Calling, Interpersonal Communications, Productivity, Technical Sales, Cultural Diversity, Interviewing Skills, Salesforce, Storytelling
Beginner · Professional Certificate · 3 - 6 Months

Coursera
Skills you'll gain: Generative AI, AI Product Strategy, Responsible AI, Data Ethics, Artificial Intelligence, Prompt Engineering, Creative Problem-Solving, Machine Learning, Information Privacy, Critical Thinking
Beginner · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Software Design Documents, User Requirements Documents, Functional Requirement, Software Documentation, Unified Modeling Language, Requirements Analysis, System Requirements, Technical Documentation, Technical Writing, Data Modeling, Dataflow
Beginner · Course · 1 - 3 Months

Skills you'll gain: Phlebotomy, Blood Collection, Urinalysis, Patient Education And Counseling, Geriatrics, Electocardiography, Pediatrics, Specimen Collection, Cardiology, Medical Assistance, Patient Preparation, Diagnostic Tests, Basic Patient Care, Patient Communication, Infection Control
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Product Management, Product Lifecycle Management, Product Development, Go To Market Strategy, Agile Methodology, Market Research
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Drug Development, Clinical Research, Clinical Trials, Statistical Analysis, Predictive Modeling, R Programming, Data Analysis, Statistical Methods, Health Policy, Data Science, Epidemiology, Healthcare Industry Knowledge, Data Quality, Electronic Medical Record
Intermediate · Course · 1 - 3 Months
Universidad de los Andes
Skills you'll gain: Game Design, Animations, Video Game Development, Unity Engine, 3D Assets, Agile Methodology, Software Documentation, Virtual Environment, Prototyping, Technical Documentation, Computer Graphics, Scripting
Beginner · Course · 1 - 3 Months

Institut Mines-Télécom
Skills you'll gain: Augmented Reality, Augmented and Virtual Reality (AR/VR), Mobile Development, Android (Operating System), Image Analysis, Geographic Information Systems, 3D Assets, Computer Vision, Global Positioning Systems, Prototyping, User Interface (UI)
Intermediate · Course · 1 - 3 Months

Tecnológico de Monterrey
Skills you'll gain: Positivity, Personal Development, Self-Awareness, Resilience, Human Services, Compassion, Psychology, Community Development, Family Support, Human Development, Mindfulness
Beginner · Course · 1 - 4 Weeks

L&T EduTech
Skills you'll gain: Schematic Diagrams, Blueprint Reading, Process Flow Diagrams, Hydraulics, Building Codes, Engineering Drawings, Safety Standards, Structural Analysis, Design Specifications, Engineering Calculations, Technical Standard
Intermediate · Course · 1 - 4 Weeks