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Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.


Popular Technical Support Courses and Certifications


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    Coursera

    Understanding & Preventing Workplace Sexual Harassment

    Skills you'll gain: Diversity and Inclusion, Workplace inclusivity, Cultural Diversity, Empathy, Law, Regulation, and Compliance, Security Awareness, Advocacy, Professionalism, Conflict Management, Accountability, Investigation

    4.5
    Rating, 4.5 out of 5 stars
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    50 reviews

    Intermediate · Course · 1 - 4 Weeks

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    SkillUp

    Java App Development Project: Fundamentals, OOP & File I/O

    Skills you'll gain: Object Oriented Programming (OOP), File I/O, Data Persistence, Object Oriented Design, Java, Maintainability, Software Design, Program Development, Application Development, Data Management, Data Validation

    4.6
    Rating, 4.6 out of 5 stars
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    15 reviews

    Intermediate · Course · 1 - 4 Weeks

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    Arizona State University

    Rapid Prototyping and Tooling

    Skills you'll gain: Engineering Design Process, Engineering Drawings, Basic Electrical Systems, Prototyping, Drafting and Engineering Design, Mechanical Drawings, Computer-Aided Design, Electronics, Technical Drawing, Electronic Components, Robotics, Manufacturing Processes, Electrical Systems, Electronic Hardware, Electrical Wiring, Electrical Engineering, Materials science, Manufacturing and Production, Mechanical Engineering, 3D Modeling

    4.9
    Rating, 4.9 out of 5 stars
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    54 reviews

    Beginner · Specialization · 3 - 6 Months

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    AI CERTs

    AI for Telecommunications

    Skills you'll gain: Responsible AI, Tensorflow, Data Ethics, AI Personalization, Internet Of Things, Real Time Data, Artificial Intelligence and Machine Learning (AI/ML), Telecommunications, Artificial Intelligence, Emerging Technologies, Wireless Networks, Generative AI, Generative AI Agents, Network Performance Management, Digital Communications, Network Architecture, Network Protocols, Computer Networking, System Design and Implementation, Communication

    4.1
    Rating, 4.1 out of 5 stars
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    7 reviews

    Advanced · Specialization · 1 - 3 Months

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    University of Colorado Boulder

    Data Science as a Field

    Skills you'll gain: Data Presentation, Technical Communication, Statistical Reporting, Data Storytelling, Data Science, Data Analysis, Data Visualization, Data Ethics, Data-Driven Decision-Making, Exploratory Data Analysis, Applied Mathematics, Statistics, Computer Science

    Build toward a degree

    4.3
    Rating, 4.3 out of 5 stars
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    39 reviews

    Intermediate · Course · 1 - 4 Weeks

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    Multiple educators

    Business Innovation and Digital Disruption

    Skills you'll gain: Storytelling, Data Storytelling, Business Strategy, Design Thinking, Business Strategies, Sustainable Business, Brand Strategy, Business Solutions, Business Planning, Innovation, Presentations, Market Opportunities, Business Modeling, Business Risk Management, Design and Product, Branding, Strategic Thinking, Process Design, Digital Transformation, Persuasive Communication

    4.5
    Rating, 4.5 out of 5 stars
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    59 reviews

    Intermediate · Specialization · 3 - 6 Months

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    Technical University of Munich (TUM)

    Space Exploration

    Skills you'll gain: Commercialization, Transportation Operations, Resource Utilization, Sustainable Development, Medical Science and Research, Environment and Resource Management, Sustainable Technologies, Strategic Partnership, Physical Science, Science and Research, Research

    4.7
    Rating, 4.7 out of 5 stars
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    26 reviews

    Intermediate · Course · 1 - 3 Months

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    Illinois Tech

    Introduction to Contemporary Operating Systems and Hardware 1c

    Skills you'll gain: Virtualization, Cloud Computing, Virtual Machines, Cloud Services, Network Architecture, Computer Hardware, Operating Systems, Computer Displays, Mobile Development Tools, Wireless Networks, Android (Operating System), Apple iOS

    Build toward a degree

    4.7
    Rating, 4.7 out of 5 stars
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    21 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
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    University of Colorado Boulder

    Ethical Decision-Making in the Tech Industry

    Skills you'll gain: Business Ethics, Courage, Ethical Standards And Conduct, Decision Making, Technical Management, Professionalism, Engineering Management, Personal Integrity, IT Management, Ancient History, Human Development, Cultural Diversity, Technology Strategies, Business Leadership, Leadership, Anthropology, Social Sciences, Artificial Intelligence

    Build toward a degree

    4.8
    Rating, 4.8 out of 5 stars
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    160 reviews

    Beginner · Specialization · 1 - 3 Months

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    Simplilearn

    AI-Powered Software Development Certification

    Skills you'll gain: Prompt Engineering, AI Personalization, AI Security, Generative AI, Infrastructure as Code (IaC), Legal Risk, Requirements Analysis, Test Tools, Software Testing, ChatGPT, Risk Analysis, Sprint Planning, Software Development Tools, Software Development Life Cycle, User Interface and User Experience (UI/UX) Design, Automation, Software Documentation, Artificial Intelligence, Software Architecture, Software Development Methodologies

    4.4
    Rating, 4.4 out of 5 stars
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    21 reviews

    Beginner · Specialization · 3 - 6 Months

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    University of Copenhagen

    Chronically Ill in an Emergency: Why Mental Health Matters

    Skills you'll gain: Public Health and Disease Prevention, Public Health, Healthcare Ethics, Community Mental Health Services, Mental Health, Health Care, Health Policy, Chronic Diseases, Emergency Response

    4.7
    Rating, 4.7 out of 5 stars
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    40 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
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    Interactive Brokers

    ESG Investing: Setting Standards & Conducting Analysis

    Skills you'll gain: Environmental Social And Corporate Governance (ESG), Sustainable Development, Corporate Sustainability, Sustainability Standards, Environmental Regulations, Regulatory Compliance, Risk Analysis, Investments, Social Impact, Water Sustainability, Portfolio Management, Financial Market, Financial Analysis

    4.5
    Rating, 4.5 out of 5 stars
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    72 reviews

    Beginner · Course · 1 - 3 Months

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In summary, here are 10 of our most popular technical support courses

  • Understanding & Preventing Workplace Sexual Harassment: Coursera
  • Java App Development Project: Fundamentals, OOP & File I/O: SkillUp
  • Rapid Prototyping and Tooling: Arizona State University
  • AI for Telecommunications: AI CERTs
  • Data Science as a Field: University of Colorado Boulder
  • Business Innovation and Digital Disruption: Parsons School of Design, The New School
  • Space Exploration: Technical University of Munich (TUM)
  • Introduction to Contemporary Operating Systems and Hardware 1c: Illinois Tech
  • Ethical Decision-Making in the Tech Industry: University of Colorado Boulder
  • AI-Powered Software Development Certification: Simplilearn

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