• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Call Center Experience
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "call center experience"

    • C

      Coursera Project Network

      Desarrollo del mapa de experiencia del cliente con Miro

      Skills you'll gain: Collaborative Software, User Experience, Project Design, Process Mapping, Customer experience improvement, Product Development, Data Mapping

      Beginner · Guided Project · Less Than 2 Hours

    • Status: New
      New
      Status: Free Trial
      Free Trial
      E

      EC-Council

      Information Security Analyst

      Skills you'll gain: Network Security, Incident Response, Computer Security Incident Management, Cryptography, Penetration Testing, Vulnerability Management, Cybersecurity, Application Security, Cyber Security Policies, Security Information and Event Management (SIEM), Threat Detection, Network Monitoring, Cloud Security, Vulnerability Assessments, Malware Protection, Mobile Security, Identity and Access Management, Internet Of Things, Risk Analysis, Web Applications

      4.9
      Rating, 4.9 out of 5 stars
      ·
      19 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      I

      Illinois Tech

      Data Analytics and Deep Learning

      Skills you'll gain: NoSQL, Machine Learning Algorithms, Big Data, Apache Hadoop, Deep Learning, Statistical Analysis, Data Visualization, Data Analysis, Exploratory Data Analysis, Apache Spark, Data Presentation, Generative AI, Data Infrastructure, Data Cleansing, Real Time Data, Apache Kafka, Image Analysis, Artificial Neural Networks, Keras (Neural Network Library), Machine Learning

      Build toward a degree

      4.4
      Rating, 4.4 out of 5 stars
      ·
      28 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Pennsylvania

      Social Entrepreneurship

      Skills you'll gain: Project Scoping, Entrepreneurship, Feasibility Studies, Needs Assessment, Socioeconomics, Customer Analysis, Community Development, Target Audience, Stakeholder Management, Competitive Analysis, Business Operations, Cost Estimation, Market Opportunities, New Business Development, Ideation, Business Research, Financial Planning

      4.7
      Rating, 4.7 out of 5 stars
      ·
      403 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      T

      The Hong Kong University of Science and Technology

      Slope Engineering

      Skills you'll gain: Civil Engineering, Structural Analysis, Failure Analysis, Engineering Analysis, Geographic Information Systems, Risk Control, Geospatial Information and Technology, Mechanics, Augmented and Virtual Reality (AR/VR), Experimentation, Laboratory Experience

      4.7
      Rating, 4.7 out of 5 stars
      ·
      59 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      X

      Xbox

      Fundamentals of Graphic Design

      Skills you'll gain: Color Theory, Typography, Adobe Photoshop, Photo Editing, Graphic and Visual Design, Design Elements And Principles, Visual Design, Design, Game Design, Graphic Design, Creative Design

      4.5
      Rating, 4.5 out of 5 stars
      ·
      39 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Meta

      Working with Data

      Skills you'll gain: Restful API, SQL, React Native, Databases, API Design, Web Applications, Mobile Development, Data Manipulation, JSON, Data Management, Application Development, Data Storage, Authentications

      4.8
      Rating, 4.8 out of 5 stars
      ·
      62 reviews

      Intermediate · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Portfolio Diversification using Correlation Matrix

      Skills you'll gain: Portfolio Management, Financial Management, Risk Management, Investment Management, Financial Market, Financial Modeling, Investments, Correlation Analysis, Analysis, Statistics

      4.5
      Rating, 4.5 out of 5 stars
      ·
      282 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      D

      Dell

      Setting Up Your Sale

      Skills you'll gain: Sales Presentation, Digital Transformation, Data Centers, Customer Relationship Building, Customer Insights, Sales, Technical Sales, Interviewing Skills, Outside Sales, Inside Sales, Data Storage Technologies, Communication, Solution Selling, Computer Hardware, Software As A Service

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      N

      Northwestern University

      Organizational Leadership Capstone

      Skills you'll gain: Data-Driven Decision-Making, Strategic Communication, Collaboration, Crisis Management, Team Leadership, Organizational Leadership, Business Leadership, Strategic Leadership, Customer experience strategy (CX), Organizational Effectiveness, Human Centered Design, Innovation, Peer Review

      4.7
      Rating, 4.7 out of 5 stars
      ·
      104 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      L

      Liberty Mutual Insurance

      Liberty Mutual Insurance Sales Agent

      Skills you'll gain: Insurance, Insurance Policies, Closing (Sales), Insurance Sales, Overcoming Objections, Sales Prospecting, Productivity, Prospecting and Qualification, Verbal Communication Skills, Workers Compensation, Storytelling, Risk Management, Customer Relationship Building, Customer Retention, Sales Presentation, Communication, Consultative Selling, Underwriting, Product Knowledge, Claims Processing

      4.5
      Rating, 4.5 out of 5 stars
      ·
      29 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • C

      Coursera Project Network

      CFD Simulation Through a Centrifugal Pump

      Skills you'll gain: Simulation and Simulation Software, Simulations, Engineering Analysis, Hydraulics, Cloud Computing, Verification And Validation, Data Validation, Mathematical Modeling

      4.6
      Rating, 4.6 out of 5 stars
      ·
      278 reviews

      Beginner · Guided Project · Less Than 2 Hours

    1…169170171…388

    In summary, here are 10 of our most popular call center experience courses

    • Desarrollo del mapa de experiencia del cliente con Miro: Coursera Project Network
    • Information Security Analyst: EC-Council
    • Data Analytics and Deep Learning: Illinois Tech
    • Social Entrepreneurship: University of Pennsylvania
    • Slope Engineering: The Hong Kong University of Science and Technology
    • Fundamentals of Graphic Design: Xbox
    • Working with Data: Meta
    • Portfolio Diversification using Correlation Matrix: Coursera Project Network
    • Setting Up Your Sale: Dell
    • Organizational Leadership Capstone: Northwestern University

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Do Not Sell/Share
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok