Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.
University of Alberta
Skills you'll gain: Requirements Analysis, Requirements Elicitation, Requirements Management, Functional Requirement, Business Requirements, Product Requirements, Backlogs, User Requirements Documents, Scope Management, Change Control, User Story, System Requirements, Client Services, Acceptance Testing, Agile Software Development, Prioritization
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Excel Macros, Key Performance Indicators (KPIs), Prompt Engineering, Data Storytelling, Performance Measurement, Regression Analysis, Business Metrics, Continuous Improvement Process, Performance Analysis, Business Process Improvement, Performance Improvement, Statistical Hypothesis Testing, Responsible AI, ChatGPT, Microsoft Excel, Generative AI, Data Visualization, Business Analysis, Statistical Analysis, Business Intelligence
Intermediate · Specialization · 3 - 6 Months

University of Virginia
Skills you'll gain: Agile Software Development, Agile Methodology, Agile Project Management, Team Performance Management, Team Management, Team Building, Team Leadership, Sprint Retrospectives, Backlogs, Kanban Principles, Sales Presentation, Innovation, Lean Methodologies, Process Improvement, Selling Techniques, Prioritization, Discussion Facilitation, Goal Setting
Mixed · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Education Software and Technology, Teaching, Graphic Design, Creativity
Beginner · Guided Project · Less Than 2 Hours

Johns Hopkins University
Skills you'll gain: Research Design, Science and Research, Laboratory Research, Research Methodologies, Research, Consumer Behaviour, Marketing Psychology, Influencing, Persuasive Communication, Statistical Analysis, Ethical Standards And Conduct, Data Analysis, Data Collection, Advertising, Behavioral Economics, Biomedical Technology, Marketing Communications, Experimentation, Decision Making, Neurology
Intermediate · Specialization · 3 - 6 Months

Imperial College London
Skills you'll gain: Research Design, Epidemiology, Biostatistics, Clinical Research, Research Methodologies, Public Health, Statistical Analysis, Sample Size Determination, Data Analysis
Intermediate · Course · 1 - 4 Weeks
University of Michigan
Skills you'll gain: Network Security, Network Protocols, Network Architecture, TCP/IP, Web Applications, Computer Networking, Encryption, Network Infrastructure, Innovation, Hypertext Markup Language (HTML)
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Mockups, Figma (Design Software), Design, Application Design
Beginner · Guided Project · Less Than 2 Hours

Google Cloud
Skills you'll gain: Cloud Infrastructure, Prompt Engineering, Distributed Denial-Of-Service (DDoS) Attacks, Google Cloud Platform, Cloud Development, Identity and Access Management, Infrastructure As A Service (IaaS), Kubernetes, Cloud Security, Cloud Applications, Generative AI, Cloud Services, Public Cloud, Cloud Computing Architecture, Cloud Storage, Encryption, Security Controls, OAuth, Cloud Computing, Threat Management
Intermediate · Specialization · 3 - 6 Months

University of London
Skills you'll gain: Pseudocode, C++ (Programming Language), Object Oriented Programming (OOP), C and C++, Object Oriented Design, Integrated Development Environments, Computer Programming, Programming Principles, Debugging, Data Structures, Program Development, Algorithms, Interactive Design, Data Modeling, Software Engineering, Test Data, Data Validation, Unit Testing, Data Management, Test Case
Build toward a degree
Intermediate · Specialization · 1 - 3 Months

Peking University
Skills you'll gain: C++ (Programming Language), Object Oriented Programming (OOP), Computer Programming, Programming Principles, C (Programming Language), Software Design, Algorithms, File Management, Data Structures
Mixed · Course · 1 - 3 Months

Coursera
Skills you'll gain: WordPress, Search Engine Optimization, Blogs, Web Analytics, Web Content, Keyword Research, Information Architecture, Content Management, Marketing, Analytics, Web Design, Web Development
Advanced · Guided Project · Less Than 2 Hours