Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

University of Minnesota
Skills you'll gain: Design Thinking, Process Mapping, Kanban Principles, User Experience Design, Lean Methodologies, Lean Manufacturing, Agile Software Development, Product Development, Lean Six Sigma, Process Improvement, Software Development, Software Development Methodologies, Continuous Improvement Process, Innovation, Prototyping
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Hospitality, Hospitality Management, Innovation, Hotels and Accommodations, Service Management, Customer experience strategy (CX), Customer Service, Restaurant Operation, Cultural Sensitivity, Digital Transformation, Corporate Sustainability, AI Personalization
Beginner · Course · 1 - 4 Weeks

University at Buffalo
Skills you'll gain: Building Design, Sustainable Technologies, Sustainable Development, Energy and Utilities, Electrical Power, Sustainable Architecture, Workforce Planning, Gap Analysis, Climate Change Mitigation, Training Programs, Emerging Technologies, Professional Networking, Semiconductors
Beginner · Course · 1 - 3 Months

Skills you'll gain: Target Audience, Content Creation, Social Media Content, Social Media, Content Strategy, Marketing Materials, Social Media Marketing, Social Media Strategy, Graphic Design, Marketing Design, Branding
Beginner · Guided Project · Less Than 2 Hours

Universidad de los Andes
Skills you'll gain: Game Design, Video Game Development, Functional Specification, Unity Engine, Animation and Game Design, Conceptual Design, Software Design Documents, Interaction Design, Prototyping, C# (Programming Language), Creativity
Beginner · Course · 1 - 4 Weeks
National University of Singapore
Skills you'll gain: Surveys, Presentations, Survey Creation, Persuasive Communication, Cultural Diversity, Intercultural Competence, Verbal Communication Skills, Meeting Facilitation, Interpersonal Communications, Business Writing, Business Communication, Public Speaking, Organizational Structure, Communication, Stakeholder Communications, Business Correspondence, Professional Networking, Social Skills, Professional Development, Writing
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Blogs, Content Management Systems, Search Engine Optimization, Web Analytics and SEO, Keyword Research, Web Content
Beginner · Guided Project · Less Than 2 Hours

L&T EduTech
Skills you'll gain: Autodesk Revit, Design Reviews, Building Information Modeling, Visualization (Computer Graphics), Construction Management, Augmented and Virtual Reality (AR/VR), Construction, Engineering Analysis, Construction Estimating, Architectural Engineering, Emerging Technologies, Coordination, Autodesk, Structural Engineering, As-Built Drawings, Engineering Documentation, Architectural Design, Collaborative Software, 3D Modeling, Facility Management
Intermediate · Specialization · 3 - 6 Months

LearnQuest
Skills you'll gain: Oracle Databases, Database Design, Database Management Systems, Relational Databases, Databases, Database Architecture and Administration, Data Storage, Transaction Processing, Data Modeling
Beginner · Course · 1 - 3 Months

Georgia Institute of Technology
Skills you'll gain: Structural Engineering, Structural Analysis, Mechanical Engineering, Engineering Design Process, Engineering Analysis, Engineering Calculations, Mechanics, Schematic Diagrams, Mathematical Modeling
Intermediate · Course · 1 - 3 Months

IESE Business School
Skills you'll gain: Human Resource Policies, Human Resources Management and Planning, Human Resource Strategy, People Management, Talent Management, Compensation Management, Compensation and Benefits, Recruitment, Employee Performance Management, Performance Appraisal, Leadership Development, Leadership, Persona (User Experience)
Mixed · Course · 1 - 3 Months

University of California, Davis
Skills you'll gain: Keyword Research, Search Engine Optimization, Web Analytics and SEO, Search Engine Marketing, Content Strategy, Competitive Analysis, Forecasting, Content Performance Analysis, Expectation Management, Relationship Management, Content Marketing, Content Creation, Marketing, A/B Testing, Key Performance Indicators (KPIs), Goal Setting, Internal Auditing
Intermediate · Course · 1 - 4 Weeks