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Results for "customer-driven innovation"
Coursera Project Network
Skills you'll gain: Microsoft Excel, Data Validation, Customer Data Management, Excel Formulas, Microsoft 365, Customer Relationship Management, Data Entry, Spreadsheet Software, Customer Service, Data Security, Data Management, Data Integrity, User Accounts, Editing
Coursera Project Network
Skills you'll gain: Microsoft Power Platform, Database Development, Process Development, Standard Operating Procedure, Business Process, Process Improvement, Microsoft 365, New Hire Orientations
- Status: Free Trial
Skills you'll gain: Governance, Data Ethics, Business Ethics, Strategic Leadership, Business Leadership, Organizational Leadership, Governance Risk Management and Compliance, Ethical Standards And Conduct, Policy Development, Culture Transformation, Stakeholder Engagement, Compliance Management, Policy Analysis, Change Management, Employee Engagement
- Status: Free Trial
Skills you'll gain: Call Center Experience, Customer Complaint Resolution, De-escalation Techniques, Conflict Management, Customer Service, Customer Relationship Building, Retail Sales, Interviewing Skills, Retail Store Operations, Problem Solving, Professionalism, Communication, LinkedIn
Skills you'll gain: Google Cloud Platform, Service Level, Technical Support and Services, Technical Support, Cloud Services, Technical Communication, Identity and Access Management, File Management, Incident Management, Personally Identifiable Information
- Status: Free Trial
University of Glasgow
Skills you'll gain: Data-Driven Decision-Making, Business Leadership, Leadership Studies, Organizational Leadership, Leadership, Strategic Leadership, Organizational Structure, Leadership and Management, Leadership Development, Social Sciences, Ancient History
Google Cloud
Skills you'll gain: Product Support, Help Desk Support, Technical Support, Google Cloud Platform, Service Level, Service Management, Cloud Services, Issue Tracking, Problem Management, Technical Communication, Personally Identifiable Information, Information Privacy
Skills you'll gain: Design Thinking, Active Listening, Innovation, Creativity, Organizational Structure, Business Modeling, Talent Management, Creative Thinking, Self-Awareness, Initiative and Leadership, Consumer Behaviour, Creative Problem-Solving, Organizational Effectiveness, Intellectual Property, Entrepreneurship, Technology Strategies, Business Strategy, Systems Thinking, Leadership, Strategic Thinking
- Status: Preview
Coursera Instructor Network
Skills you'll gain: ChatGPT, User Interface (UI), Self Service Technologies, Customer Service, Customer Support, Generative AI, Artificial Intelligence, Web Content, Quality Assurance
- Status: NewStatus: Preview
Coursera Instructor Network
Skills you'll gain: Sales Pipelines, Sales Management, Sales Enablement, Sales Process, Sales, Sales Strategy, Customer Engagement, Sales Training, Generative AI Agents, Customer experience improvement, Lead Generation, Forecasting, Business Ethics, Prioritization
- Status: Free
Coursera Project Network
Skills you'll gain: Lead Generation, HubSpot CRM, Sales Prospecting, Campaign Management, Sales Pipelines, Sales Process, AI Personalization, Performance Analysis, B2B Sales, Marketing Automation, LinkedIn, Email Marketing, Customer Relationship Management (CRM) Software, Artificial Intelligence, Content Creation
Coursera Project Network
Skills you'll gain: Customer Insights, Customer Analysis, Employee Surveys, User Feedback, Customer experience improvement, Market Research, Branding, Advertising, Public Relations
In summary, here are 10 of our most popular customer-driven innovation courses
- Create Customer Support Data with Microsoft Excel: Coursera Project Network
- Create Model-driven Power App for Rental Company: Coursera Project Network
- Create and Lead an Ethical Data-Driven Organization: CertNexus
- Preparing for Your Retail Customer Service Role: CVS Health
- Google Cloud Customer Care Fundamentals - Italiano: Google Cloud
- Data-Driven Leadership Skills Course 1: Leadership Narrative: University of Glasgow
- Google Cloud Customer Care Fundamentals - 한국어: Google Cloud
- Leading Innovation With Creativity University Certificate: HEC Paris
- Designing a Customer Support Chatbot Using Flowise: Coursera Instructor Network
- GenAI for Sales Managers: Data-Driven Sales Forecasting: Coursera Instructor Network