Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Vanderbilt University
Skills you'll gain: Generative AI Agents, LLM Application, Prompt Patterns, Prompt Engineering, Agentic systems, Tool Calling, Large Language Modeling, Persona (User Experience), Business Logic, Application Programming Interface (API), Transaction Processing, Document Management, Coordinating, Persona Development, Coordination, Plan Execution, Data Sharing
Beginner · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Looker (Software), Responsible AI, Data Lakes, Data Storytelling, Data Governance, Google Gemini, Data Visualization, Dashboard, Data Architecture, Data Pipelines, Data Visualization Software, Data Management, Cloud Infrastructure, Generative AI, Data Cleansing, Cloud Storage, Data Transformation, Cloud Computing, Identity and Access Management, Data Presentation
Beginner · Professional Certificate · 3 - 6 Months

Coursera
Skills you'll gain: SQL, Data Manipulation, Relational Databases, Database Design, Databases, Data Integrity, Database Management Systems, Debugging, Data Management
Intermediate · Guided Project · Less Than 2 Hours

University of California, Davis
Skills you'll gain: Secure Coding, Application Security, Software Design, Programming Principles, Debugging, Vulnerability Assessments, C (Programming Language), Software Development Methodologies
Intermediate · Course · 1 - 4 Weeks

École Polytechnique Fédérale de Lausanne
Skills you'll gain: Digital Communications, Communication Systems, Electrical and Computer Engineering, Programming Principles, Electronics, Telecommunications, Advanced Mathematics, Algorithms, Linear Algebra, Mathematical Modeling, Applied Mathematics
Intermediate · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Hardware Design, Electronic Hardware, Schematic Diagrams, Computer-Aided Design, Mechanical Design, Electrical Engineering, 3D Modeling, Electronics, Electronic Components, Simulation and Simulation Software, Technical Design, Design Specifications, Open Source Technology
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Object Oriented Programming (OOP), Object Oriented Design, Java, Java Programming, File Management, Application Development, Maintainability, Software Design, Development Environment, Program Development, Data Storage Technologies, Application Design, Programming Principles, Computer Programming, Data Structures, Data Management, Integrated Development Environments, Debugging
Beginner · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Computer-Aided Design, AutoCAD, Drafting and Engineering Design, Product Design, Product Development, Technical Drawing, Design
Beginner · Guided Project · Less Than 2 Hours

Parsons School of Design, The New School
Skills you'll gain: Sustainable Architecture, Sustainable Design, Construction, Materials Management, Procurement, Architectural Engineering, Sustainable Development, Sustainability Standards, Environmental Engineering, Systems Thinking, Waste Minimization, Health And Safety Standards, Innovation
Intermediate · Course · 1 - 4 Weeks
University of Alberta
Skills you'll gain: Sprint Retrospectives, Scrum (Software Development), Software Technical Review, Agile Project Management, Agile Software Development, Software Quality Assurance, Agile Methodology, User Story, Requirements Analysis, Usability Testing, Constructive Feedback, User Research
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Django (Web Framework), Object-Relational Mapping, SQL, Bootstrap (Front-End Framework), Relational Databases, Database Management, Database Design, Full-Stack Web Development, Databases, Cloud Applications, Web Applications, Application Deployment, Authentications, UI Components, Model View Controller, Application Development, Authorization (Computing), Responsive Web Design, Content Management
Intermediate · Course · 1 - 3 Months

Georgia Institute of Technology
Skills you'll gain: Structural Engineering, Structural Analysis, Mechanical Engineering, Engineering Design Process, Engineering Analysis, Engineering Calculations, Mechanics, Schematic Diagrams, Mathematical Modeling
Intermediate · Course · 1 - 3 Months