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Customer Journey Courses

Customer journey courses can help you learn customer segmentation, touchpoint analysis, and experience mapping. You can build skills in crafting personalized marketing strategies, analyzing customer feedback, and optimizing conversion rates. Many courses introduce tools like customer relationship management (CRM) software, journey mapping tools, and analytics platforms that help you track customer interactions and measure the effectiveness of your strategies.


Popular Customer Journey Courses and Certifications


  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    R Programming and Tidyverse Capstone Project

    Skills you'll gain: R Programming, Rmarkdown, Tidyverse (R Package), Ggplot2, Data Import/Export, Data Visualization, Data Analysis, Data Visualization Software, Data Science, Data Manipulation, Data Storytelling, Statistical Analysis, Data Cleansing, Data Integration, Data Transformation, Communication

    4.7
    Rating, 4.7 out of 5 stars
    ·
    6 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    L

    L&T EduTech

    Site Investigation

    Skills you'll gain: Laboratory Testing, Test Engineering, Laboratory Experience, Civil Engineering, Environmental Monitoring, Engineering Analysis, Virtual Environment, Experimentation, Research Reports, Structural Analysis, Analytical Testing, Construction, Engineering Practices, Penetration Testing, Engineering Calculations, Data Analysis Software, Technical Standard

    4.6
    Rating, 4.6 out of 5 stars
    ·
    7 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Getting There and Going Beyond

    Skills you'll gain: Systems Engineering, Aerospace Basic Quality System Standards, Global Positioning Systems, Engineering Design Process, Control Systems, Systems Integration, Engineering, Human Factors, System Testing, Communication Systems, Robotics, Automation, Structural Engineering, Thermal Management, Physical Science, Electric Power Systems, Environmental Monitoring, Mechanics

    5
    Rating, 5 out of 5 stars
    ·
    10 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    N

    National Academy of Sports Medicine

    Pre- and Post-Workout Supplements for the Beginner

    Skills you'll gain: Exercise Science, Physiology, Sports Medicine, Decision Making, Nutrition and Diet, Pharmacology

    4.8
    Rating, 4.8 out of 5 stars
    ·
    13 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    I

    IBM

    Application Modernization for Enterprise Systems

    Skills you'll gain: Event-Driven Programming, DevOps, Data Integration, z/OS, IBM Cloud, Hybrid Cloud Computing, CI/CD, Mainframe Technologies, Mainframe Computing, Cloud Development, Cloud Applications, Enterprise Application Management, Application Deployment, Middleware, Data Access, Application Design, Containerization, Cloud API, Application Programming Interface (API), Computer Programming

    4.9
    Rating, 4.9 out of 5 stars
    ·
    8 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    V

    Vanderbilt University

    Functional Programming with Java and Threads

    Skills you'll gain: IntelliJ IDEA, Java Programming, Object Oriented Programming (OOP), Java, Integrated Development Environments, Computer Programming, Open Source Technology, Programming Principles, Scalability, Functional Design

    4.1
    Rating, 4.1 out of 5 stars
    ·
    12 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    W

    Whizlabs

    Data Governance with Databricks

    Skills you'll gain: Data Governance, Extract, Transform, Load, Metadata Management, Role-Based Access Control (RBAC), Data Cleansing, Databricks, Data Management, Data Pipelines, Data Lakes, Amazon Web Services, Amazon Redshift, Data Security, Personally Identifiable Information, Data Warehousing, Data Quality, General Data Protection Regulation (GDPR), Data Integration, Data Validation, Fraud detection

    3.5
    Rating, 3.5 out of 5 stars
    ·
    10 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Packt

    Product Management Cert: Agile, Scrum & Product Owner

    Skills you'll gain: Backlogs, Product Roadmaps, Sprint Planning, Agile Product Development, Product Management, Product Strategy, Product Planning, Product Requirements, User Story, Prioritization, Stakeholder Communications

    3.8
    Rating, 3.8 out of 5 stars
    ·
    6 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Agentes de IA generativa: transforma tu organización

    Skills you'll gain: Google Gemini, AI Enablement, AI Workflows, AI Orchestration, Organizational Change, Continuous Improvement Process

    4.8
    Rating, 4.8 out of 5 stars
    ·
    11 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    P

    Packt

    Deep Learning with Real-World Projects

    Skills you'll gain: Recurrent Neural Networks (RNNs), Artificial Neural Networks, Deep Learning, Matplotlib, Convolutional Neural Networks, Linear Algebra, Image Analysis, Data Visualization, NumPy, Machine Learning Algorithms, Keras (Neural Network Library), Pandas (Python Package), Seaborn, Artificial Intelligence and Machine Learning (AI/ML), Data Science, Applied Machine Learning, Tensorflow, Data Analysis, Artificial Intelligence, Machine Learning

    4.3
    Rating, 4.3 out of 5 stars
    ·
    7 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    P

    Packt

    Foundations and Reconnaissance Techniques

    Skills you'll gain: Penetration Testing, Vulnerability Scanning, Cyber Security Assessment, Vulnerability Assessments, MITRE ATT&CK Framework, Threat Detection, Infrastructure Security, Payment Card Industry (PCI) Data Security Standards, NIST 800-53, Network Analysis, General Data Protection Regulation (GDPR)

    4.8
    Rating, 4.8 out of 5 stars
    ·
    8 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    S

    Scrimba

    Learn Firebase

    Skills you'll gain: Application Development, Authentications, Secure Coding, Cloud Applications, Authorization (Computing), Real Time Data, User Accounts, Data Management, Data Storage

    4.5
    Rating, 4.5 out of 5 stars
    ·
    6 reviews

    Intermediate · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular customer journey courses

  • R Programming and Tidyverse Capstone Project: University of Colorado Boulder
  • Site Investigation: L&T EduTech
  • Getting There and Going Beyond: University of Colorado Boulder
  • Pre- and Post-Workout Supplements for the Beginner: National Academy of Sports Medicine
  • Application Modernization for Enterprise Systems: IBM
  • Functional Programming with Java and Threads: Vanderbilt University
  • Data Governance with Databricks: Whizlabs
  • Product Management Cert: Agile, Scrum & Product Owner: Packt
  • Agentes de IA generativa: transforma tu organización: Google Cloud
  • Deep Learning with Real-World Projects: Packt

Skills you can learn in Marketing

Market (economics) (28)
Social Media (15)
Marketing Strategy (14)
Analytics (13)
Brand (13)
Digital Marketing (13)
Marketing Analytics (11)
Plan (11)
Advertising (9)
Modeling (9)
Social Media Marketing (9)
Brand Management (7)

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