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  • Telephone Skills

Results for "telephone skills"


  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    Edureka

    Mastering Generative AI for Customer Service Excellence

    Skills you'll gain: Prompt Engineering, Generative AI Agents, Responsible AI, Generative AI, Data Ethics, No-Code Development, ChatGPT, Workflow Management, Email Automation, Process Design, Business Process Automation, Customer Analysis, Prompt Patterns, Customer Data Management, Customer and Client Support, Customer Relationship Management (CRM) Software, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Pennsylvania

    Improving Communication Skills

    Skills you'll gain: Active Listening, Communication, Communication Strategies, Persuasive Communication, Verbal Communication Skills, Interpersonal Communications, Business Communication, Strategic Communication, Trustworthiness, Rapport Building, Goal Setting, Relationship Building, Non-Verbal Communication, Cooperation, Negotiation, Competitive Analysis

    4.7
    Rating, 4.7 out of 5 stars
    ·
    2.1K reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Washington

    Dynamic Public Speaking

    Skills you'll gain: Public Speaking, Persuasive Communication, Presentations, Verbal Communication Skills, Microsoft PowerPoint, Oral Expression, Communication, Storytelling, Peer Review, Motivational Skills, Constructive Feedback, Driving engagement, Concision, Writing and Editing, Drive Engagement, Action Oriented, Communication Strategies, Target Audience, Writing, Non-Verbal Communication

    4.7
    Rating, 4.7 out of 5 stars
    ·
    2.8K reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    C

    Corporate Finance Institute

    Data Skills for Excel Professionals

    Skills you'll gain: Dashboard, Microsoft Excel, Pivot Tables And Charts, Star Schema, Spreadsheet Software, Data Transformation, Data Analysis Expressions (DAX), Data Storytelling, Data Analysis, Excel Formulas, Extract, Transform, Load, Data Visualization Software, Data Presentation, Data Modeling, Business Intelligence, Competitive Analysis, Data Manipulation, Data Cleansing, Data Integration, Data Import/Export

    4.7
    Rating, 4.7 out of 5 stars
    ·
    171 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    U

    University of California, Davis

    Professional Skills for the Workplace

    Skills you'll gain: Problem Solving, Growth Mindedness, Emotional Intelligence, Adaptability, Social Skills, Brainstorming, Active Listening, Critical Thinking, Resilience, Personal Attributes, Creative Thinking, Empathy, Professional Development, Action Oriented, Constructive Feedback, Stress Management, Lifelong Learning, Positivity, Overcoming Obstacles, Growth Strategies

    4.8
    Rating, 4.8 out of 5 stars
    ·
    4.4K reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    L

    LearnKartS

    Effective Communication Skills

    Skills you'll gain: Verbal Communication Skills, Active Listening, Interpersonal Communications, Communication, Persuasive Communication, Social Skills, Influencing, Communication Strategies, Public Speaking, Business Communication, Emotional Intelligence, Professionalism, Rapport Building, Business Correspondence, Virtual Teams, Non-Verbal Communication, Empathy, Teamwork, Overcoming Obstacles, Conflict Management

    4.8
    Rating, 4.8 out of 5 stars
    ·
    52 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    A

    AI CERTs

    AI Foundations & Industry Overview for Telecommunication

    Skills you'll gain: Natural Language Processing, Internet Of Things, Telecommunications, Data Pipelines, Network Troubleshooting, Automation, Artificial Intelligence and Machine Learning (AI/ML), Network Performance Management, Emerging Technologies, Wireless Networks, Generative AI Agents, Digital Communications, Generative AI, Artificial Intelligence, Network Architecture, Computer Networking, Network Protocols, Responsible AI, Communication, System Design and Implementation

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Active Listening: Enhancing Communication Skills

    Skills you'll gain: Active Listening, Social Skills, Emotional Intelligence, Empathy, Interpersonal Communications, Conflict Management, Cultural Diversity, Non-Verbal Communication, Relationship Building, Self-Awareness, Communication, Adaptability

    4.7
    Rating, 4.7 out of 5 stars
    ·
    582 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    R

    Rice University

    Communication Skills for Engineers

    Skills you'll gain: Presentations, Technical Communication, Verbal Communication Skills, Executive Presence, Public Speaking, Engineering Documentation, Business Communication, Corporate Communications, Concision, Strategic Communication, Crisis Management, Scientific Visualization, Persuasive Communication, Interpersonal Communications, Communication, Electronic Media, Communication Strategies, Report Writing, Writing, Technical Documentation

    4.6
    Rating, 4.6 out of 5 stars
    ·
    878 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Packt

    Soft skills

    Skills you'll gain: Constructive Feedback, Assertiveness, Conflict Management, Productivity, Communication, Communication Strategies, Influencing, Verbal Communication Skills, Time Management, Goal Setting, Stress Management, Resilience, Empowerment, Interpersonal Communications, Prioritization, Active Listening, Mediation, Persuasive Communication, Professional Development, Business Communication

    4.6
    Rating, 4.6 out of 5 stars
    ·
    152 reviews

    Intermediate · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of California, Irvine

    Learn English: Advanced Academic Speaking and Listening

    Skills you'll gain: Verbal Communication Skills, Presentations, Public Speaking, Discussion Facilitation, Non-Verbal Communication, Oral Comprehension, English Language, Active Listening, Communication, Social Skills, Constructive Feedback, Communication Strategies, Interpersonal Communications, Persuasive Communication, Driving engagement, Student Engagement, Collaboration, Planning, Critical Thinking, Vocabulary

    4.5
    Rating, 4.5 out of 5 stars
    ·
    1.4K reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    T

    Tecnológico de Monterrey

    Leadership and Negotiation Skills

    Skills you'll gain: Interpersonal Communications, Social Skills, Negotiation, Communication, Assertiveness, Strategic Decision-Making, Emotional Intelligence, Business Communication, Constructive Feedback, Empathy, Active Listening, Conflict Management, Verbal Communication Skills, Cultural Diversity, Relationship Building, Employee Performance Management, Strategic Thinking, Leadership, Communication Strategies, Collaboration

    4.6
    Rating, 4.6 out of 5 stars
    ·
    193 reviews

    Advanced · Specialization · 1 - 3 Months

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In summary, here are 10 of our most popular telephone skills courses

  • Mastering Generative AI for Customer Service Excellence: Edureka
  • Improving Communication Skills: University of Pennsylvania
  • Dynamic Public Speaking: University of Washington
  • Data Skills for Excel Professionals: Corporate Finance Institute
  • Professional Skills for the Workplace: University of California, Davis
  • Effective Communication Skills: LearnKartS
  • AI Foundations & Industry Overview for Telecommunication: AI CERTs
  • Active Listening: Enhancing Communication Skills: Coursera
  • Communication Skills for Engineers: Rice University
  • Soft skills: Packt

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