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  • Company Product And Service Knowledge

Results for "company, product, and service knowledge"


  • C

    Coursera

    Build a Product Roadmap with Aha!

    Skills you'll gain: Product Roadmaps, Product Development, Product Management, Product Planning, Product Requirements, Product Strategy, Project Management Software, Release Management

    4.4
    Rating, 4.4 out of 5 stars
    ·
    109 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    I

    IBM

    Generative AI and LLMs: Architecture and Data Preparation

    Skills you'll gain: Large Language Modeling, Generative AI, Generative Model Architectures, Generative Adversarial Networks (GANs), Hugging Face, Data Pipelines, PyTorch (Machine Learning Library), Natural Language Processing, Text Mining, Data Preprocessing, Artificial Intelligence, Recurrent Neural Networks (RNNs)

    4.7
    Rating, 4.7 out of 5 stars
    ·
    394 reviews

    Intermediate · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Manage and Secure Distributed Services with GKE Managed Service Mesh

    Skills you'll gain: Kubernetes, Virtual Networking, Cloud Applications, Cloud Deployment, Google Cloud Platform, Multi-Tenant Cloud Environments, Cloud API, Application Deployment, General Networking

    Advanced · Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    I

    IE Business School

    Channel Management and Retailing

    Skills you'll gain: Retail Management, Marketing Channel, Merchandising, Conflict Management, Market Opportunities, Retail Sales, Supply Chain, E-Commerce, Market Dynamics, Vendor Relationship Management, Cross-Channel Marketing, Growth Strategies, Supply Chain Planning, Promotional Strategies, Company, Product, and Service Knowledge, Strategic Partnership, Consumer Behaviour, Customer experience strategy (CX)

    4.5
    Rating, 4.5 out of 5 stars
    ·
    1.1K reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    C

    Coursera

    Creating Service Innovation Culture in Public Sector

    Skills you'll gain: Service Improvement, Innovation, Continuous Improvement Process, Change Management, Organizational Change, Service Design, Customer experience improvement, Public Administration, Organizational Strategy, Policty Analysis, Research, and Development, Case Studies, Strategic Thinking, Technology Strategies, Leadership

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Michigan

    Leading People and Teams

    Skills you'll gain: Talent Management, Goal Setting, Team Building, Teamwork, Team Management, Talent Pipelining, Influencing, Visionary, Team Leadership, People Development, Motivational Skills, Smart Goals, Employee Onboarding, Employee Coaching, Conflict Management, Talent Recruitment, Interviewing Skills, Persuasive Communication, Leadership, Business Leadership

    4.7
    Rating, 4.7 out of 5 stars
    ·
    12K reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    Edureka

    Mastering Generative AI for Customer Service Excellence

    Skills you'll gain: Prompt Engineering, Miro AI, Generative AI Agents, Responsible AI, AI Product Strategy, Generative AI, No-Code Development, ChatGPT, Workflow Management, Email Automation, Customer Analysis, Prompt Patterns, Customer Data Management, Personalized Service, AI Enablement, Customer and Client Support, AI Workflows, Customer Relationship Management (CRM) Software, Emotional Intelligence, Customer Success Management

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of California, Irvine

    Initiating and Planning Projects

    Skills you'll gain: Work Breakdown Structure, Project Planning, Project Management, Planning, Leadership

    4.7
    Rating, 4.7 out of 5 stars
    ·
    24K reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    D

    Dell

    Dell Technologies Customer Service for Technical Support

    Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Process Improvement, Performance Metric, Service Improvement, Customer experience improvement, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Conflict Management, Communication Strategies

    4.7
    Rating, 4.7 out of 5 stars
    ·
    20 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free
    Free
    A

    Amazon Web Services

    Getting Started with AWS Mainframe Modernization Service

    Skills you'll gain: Amazon Web Services, Cloud Deployment, Mainframe Computing, Cloud Applications, Platform As A Service (PaaS), Data Migration

    4.9
    Rating, 4.9 out of 5 stars
    ·
    13 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    L

    L&T EduTech

    Project - Monitoring and Control

    Skills you'll gain: Stakeholder Management, Project Risk Management, Environment Health And Safety, Quality Management, Procurement, Communication Strategies, Risk Management, Project Controls, Stakeholder Communications, Subcontracting, Supplier Management, Quality Improvement, Stakeholder Analysis, Earned Value Management, Performance Measurement, Variance Analysis

    4.7
    Rating, 4.7 out of 5 stars
    ·
    24 reviews

    Advanced · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    CVS Health

    Preparing for Your Call Center Customer Service Role

    Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Service, Problem Solving, Conflict Management, Inbound Calls, Outbound Calls, Customer Support, Professionalism, LinkedIn, Communication

    4.8
    Rating, 4.8 out of 5 stars
    ·
    56 reviews

    Beginner · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular company, product, and service knowledge courses

  • Build a Product Roadmap with Aha!: Coursera
  • Generative AI and LLMs: Architecture and Data Preparation: IBM
  • Manage and Secure Distributed Services with GKE Managed Service Mesh: Google Cloud
  • Channel Management and Retailing : IE Business School
  • Creating Service Innovation Culture in Public Sector: Coursera
  • Leading People and Teams: University of Michigan
  • Mastering Generative AI for Customer Service Excellence: Edureka
  • Initiating and Planning Projects: University of California, Irvine
  • Dell Technologies Customer Service for Technical Support: Dell
  • Getting Started with AWS Mainframe Modernization Service: Amazon Web Services

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