Results for "company, product, and service knowledge"
Status: NewStatus: Free TrialAlex Genadinik
Skills you'll gain: Active Listening, Customer Service, Client Support, Customer Retention, Customer and Client Support, Customer Support, Empathy, Surveys, Customer experience improvement, Non-Verbal Communication, Market Research, Survey Creation, Brand Loyalty, Verbal Communication Skills, Customer Relationship Building, Customer Inquiries, Emotional Intelligence, Communication Strategies, Professional Development, Competitive Analysis
Status: NewStatus: Free TrialUniversity of Arizona
Skills you'll gain: Active Listening, Surveys, Customer Relationship Building, Customer Service, Team Oriented, Customer Retention, Team Collaboration, User Feedback, Team Building, Customer Relationship Management, Loyalty Programs, Customer Insights, Brand Loyalty, Customer experience improvement, Customer Engagement, Customer experience strategy (CX), Customer Analysis, Service Design, Entrepreneurship, Data Presentation
Status: Free TrialLiberty Mutual Insurance
Skills you'll gain: Workers Compensation, Insurance Policies, Insurance, Product Knowledge, Cyber Risk, Product Lining, Cyber Attacks, Law, Regulation, and Compliance, Risk Management
Status: Free TrialSkills you'll gain: Competitive Analysis, Market Research, User Story, Competitive Intelligence, User Interface and User Experience (UI/UX) Design, Usability, Persona Development, Microsoft Copilot, Product Development, Market Analysis, UI/UX Strategy, New Product Development, Product Management, Product Lifecycle Management, Design Thinking, Product Roadmaps, Data Ethics, Law, Regulation, and Compliance, Responsible AI, Data Governance
Status: Free TrialSkills you'll gain: Product Lifecycle Management, Product Management, Project Management, Product Development, Product Strategy, Portfolio Management, Product Knowledge, Value Propositions, Competitive Analysis
Status: NewStatus: PreviewSkills you'll gain: Client Services, Customer Service, Customer and Client Support, Client Support, Customer Complaint Resolution, Customer Relationship Building, Customer experience improvement, Personalized Service, Customer Engagement, Service Recovery, Customer Retention, Verbal Communication Skills, Customer Success Management, Communication, Customer Insights, Communication Strategies, Business Communication, Long Term Care, Business, Business Strategies
What brings you to Coursera today?
Status: NewStatus: Free TrialUniversity of Arizona
Skills you'll gain: Customer Retention, Customer Relationship Building, Customer Service, Brand Loyalty, Employee Engagement, Customer Engagement, Organizational Leadership, Culture Transformation, Customer experience improvement, Organizational Development, Organizational Effectiveness, Customer Insights, Drive Engagement, Performance Improvement, Service Management, Value Propositions, Service Improvement, Business Strategy, Entrepreneurship, Active Listening
Status: Free TrialSkills you'll gain: User Story, Product Planning, User Interface (UI), Competitive Analysis, Product Roadmaps, User Interface and User Experience (UI/UX) Design, Stakeholder Management, Market Research, Product Management, User Interface (UI) Design, Usability, Design Thinking, User Experience Design, Stakeholder Engagement, AI Product Strategy, Mockups, Consumer Behaviour, Usability Testing, Product Strategy, Data Analysis
Status: Free TrialSkills you'll gain: AI Product Strategy, Commercialization, Product Management, AI Enablement, Stakeholder Communications, Technical Product Management, Product Lifecycle Management, Team Building, Stakeholder Engagement, Artificial Intelligence, Stakeholder Management, Return On Investment, Product Development, New Product Development, Team Management, Communication
Status: NewStatus: Free TrialUniversity of Arizona
Skills you'll gain: Customer Service, Customer Retention, Customer Relationship Management, Loyalty Programs, Customer Relationship Building, Brand Loyalty, Customer Insights, User Feedback, Customer Engagement, Customer experience strategy (CX), Customer experience improvement, Customer Analysis, Strategic Thinking, User Research, Relationship Management, Consumer Behaviour, Business Strategy, Entrepreneurship, Active Listening
Status: NewStatus: PreviewJohn Wiley & Sons
Skills you'll gain: Product Marketing, Go To Market Strategy, Value Propositions, Product Planning, Product Strategy, Product Management, Strategic Marketing, Storytelling, Marketing Planning, Commercialization, Product Promotion, Growth Strategies, Market Share, Branding, Brand Strategy, User Feedback, Persuasive Communication, Customer experience improvement, Strategic Partnership, Customer Analysis
Status: Free TrialSkills you'll gain: AI Enablement, Customer Insights, Innovation, Customer Analysis, Artificial Intelligence, Business Modeling
In summary, here are 10 of our most popular company, product, and service knowledge courses
- Customer Service, Customer Support, Customer Experience: Alex Genadinik
- Customer-Focused Entrepreneurship & Service Strategy: University of Arizona
- Insurance Product Knowledge: Liberty Mutual Insurance
- Crafting User-First Product Experiences in the AI Era: Microsoft
- Product Management: An Introduction: IBM
- Customer Experience and Client Servicing: EDUCBA
- Customer-Focused Entrepreneurship: Culture, Teams & Lock-On: University of Arizona
- Xbox Product Manager: Xbox
- Product Management: Building AI-Powered Products: SkillUp
- Customer-Focused Entrepreneurship: Service Insight & Loyalty: University of Arizona
