Results for "company, product, and service knowledge"
Skills you'll gain: Competitive Analysis, Market Research, User Story, User Interface (UI), Competitive Intelligence, User Interface and User Experience (UI/UX) Design, Usability, Persona Development, Microsoft Copilot, Product Development, Market Analysis, UI/UX Strategy, New Product Development, Product Management, Product Lifecycle Management, Product Roadmaps, Data Ethics, Law, Regulation, and Compliance, Responsible AI, Data Governance
Alex Genadinik
Skills you'll gain: Active Listening, Customer Service, Client Support, Customer Retention, Customer and Client Support, Customer Support, Empathy, Surveys, Customer experience improvement, Non-Verbal Communication, Market Research, Survey Creation, Brand Loyalty, Verbal Communication Skills, Customer Relationship Building, Customer Inquiries, Emotional Intelligence, Communication Strategies, Professional Development, Competitive Analysis
John Wiley & Sons
Skills you'll gain: Management Training And Development, Employee Onboarding, Talent Recruitment, Human Resources Management and Planning, Team Management, Recruitment, Recruitment Strategies, Talent Acquisition, New Hire Orientations, Talent Management, Staff Management, Team Building, Human Resource Strategy, Workforce Planning, Human Resources, Performance Management, Product Management, Leadership, Product Improvement, Empowerment
John Wiley & Sons
Skills you'll gain: Team Building, Employee Coaching, Team Collaboration, Management Training And Development, Employee Onboarding, Team Management, Team Leadership, Talent Recruitment, Coaching, Human Resources Management and Planning, Team Performance Management, Collaboration, Initiative and Leadership, Recruitment, Recruitment Strategies, Product Management, Cross-Functional Collaboration, Constructive Feedback, Product Strategy, Empowerment
Liberty Mutual Insurance
Skills you'll gain: Workers Compensation, Insurance Policies, Insurance, Product Knowledge, Cyber Risk, Product Lining, Cyber Attacks, Law, Regulation, and Compliance, Risk Management
Harvard Business Review
Skills you'll gain: Marketing Planning, Selling Techniques, Customer experience strategy (CX), Customer Engagement, Value Propositions, Strategic Marketing, Customer Analysis, Customer Relationship Building, Marketing Strategies, Target Market, Marketing Strategy and Techniques, Customer Insights, Customer experience improvement, Communication, Marketing, Target Audience, Team Building, Marketing Communications, Market Research, Customer Support
What brings you to Coursera today?
Skills you'll gain: Service Recovery, Marketing Psychology, Customer experience improvement, Customer experience strategy (CX), Customer Service, Integrated Marketing Communications, Customer Insights, Data-Driven Marketing, Service Design, Consumer Behaviour, Media and Communications, Customer Analysis, Brand Strategy, Customer Relationship Building, Brand Management, Marketing Communications, Communication Strategies, Strategic Communication, Marketing, Social Media Analytics
Skills you'll gain: Agile Methodology, Agile Product Development, Product Strategy, Product Design, Market Analysis, Product Planning, Market Research, Customer Analysis, Target Market, Oral Expression, Stakeholder Communications, Data Analysis Software, Portfolio Management, Verbal Communication Skills, Data-Driven Decision-Making, Decision Making, Team Oriented, Data Analysis, Product Knowledge, Technical Communication
Advancing Women in Tech
Skills you'll gain: Product Roadmaps, Product Management, Agile Product Development, Customer Retention, Cross-Functional Team Leadership, Professional Networking, Product Planning, Financial Analysis, AI Product Strategy, Product Marketing, Product Strategy, Design and Product, Technical Product Management, Product Requirements, Engineering Management, Product Development, Financial Statement Analysis, Customer Analysis, Performance Management, Interviewing Skills
Skills you'll gain: Data Storytelling, Data Presentation, Data-Driven Decision-Making, Strategic Decision-Making, Product Management, Customer Insights, Data Analysis, Forecasting, A/B Testing, Business Analytics, Analytics, Prioritization, Statistical Analysis, Business Metrics, User Research, Customer Retention, Machine Learning Methods, Root Cause Analysis, Statistical Methods, Stakeholder Communications
Skills you'll gain: AI Product Strategy, Backlogs, Agile Product Development, Product Roadmaps, Product Strategy, Sprint Planning, Product Planning, Product Management, User Story, Strategic Planning, Agile Software Development, Agile Methodology, Scaled Agile Framework, Lean Methodologies, Product Development, Prioritization, Business Priorities, Technical Writing
Skills you'll gain: Product Lifecycle Management, Product Flow Diagram, Competitive Analysis, Product Strategy, Innovation, Design Thinking, Process Flow Diagrams, Ideation, New Product Development, Customer Insights, Go To Market Strategy, Product Management, Product Development, Product Planning, Strategic Prioritization, AI Product Strategy, Market Analysis, Prototyping, Generative AI, Strategic Planning
In summary, here are 10 of our most popular company, product, and service knowledge courses
- Crafting User-First Product Experiences in the AI Era: Microsoft
- Customer Service, Customer Support, Customer Experience: Alex Genadinik
- Staffing, Recruiting, and Product Vision for Leaders: John Wiley & Sons
- Product Leadership: Building Empowered Teams: John Wiley & Sons
- Insurance Product Knowledge: Liberty Mutual Insurance
- Succeed with Customers: Harvard Business Review
- Consumer Behavior & Service Marketing: EDUCBA
- Mastering Product Management Interviews: A Strategic Guide: Board Infinity
- Real-World Product Management: Advancing Women in Tech
- Product Intelligence: Unlock Insights for Product Success: Coursera
