• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Customer Experience Improvement
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "customer experience improvement"

    • Status: Free Trial
      Free Trial
      B

      Board Infinity

      ISTQB Usability Tester Certification Preparation

      Skills you'll gain: Usability Testing, Usability, Human Centered Design, User Acceptance Testing (UAT), Software Testing, User Research, Surveys, UI/UX Research, Test Planning, Human Computer Interaction, Quality Assurance, Software Quality (SQA/SQC), Survey Creation, Verification And Validation, User Experience Design, User Experience, Risk Management Framework, Technical Communication, Web Content Accessibility Guidelines, Law, Regulation, and Compliance

      3.1
      Rating, 3.1 out of 5 stars
      ·
      9 reviews

      Advanced · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Cybersecurity Solutions and Microsoft Defender

      Skills you'll gain: Security Information and Event Management (SIEM), Cloud Security, Cyber Security Policies, Microsoft Azure, Identity and Access Management, Cybersecurity, Malware Protection, Network Security, Distributed Denial-Of-Service (DDoS) Attacks, Threat Management, Firewall, Security Controls, Endpoint Security, Threat Detection, Virtual Machines, Encryption, Event Management

      4.6
      Rating, 4.6 out of 5 stars
      ·
      163 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Michigan

      Generative AI Integration: Effects on Labor and Workforce

      Skills you'll gain: Policy Development, Labor Relations, Workforce Management, Human Resources, Generative AI, Organizational Development, Artificial Intelligence, Business Ethics, Job Analysis, Emerging Technologies, Customer Relationship Management

      4.4
      Rating, 4.4 out of 5 stars
      ·
      9 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      E

      Edureka

      GitHub Copilot: The AI Pair Programmer for Coding

      Skills you'll gain: Development Environment, Program Development, Computer Programming Tools

      4.2
      Rating, 4.2 out of 5 stars
      ·
      71 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of California, Irvine

      Best Practices for iOS User Interface Design

      Skills you'll gain: Apple iOS, Model View Controller, Core Data (Software), User Interface (UI) Design, UI Components, User Interface and User Experience (UI/UX) Design, Responsive Web Design, Mobile Development, Human Computer Interaction, UI/UX Strategy, Data Mapping, Geospatial Mapping, Animations, Storyboarding

      4.5
      Rating, 4.5 out of 5 stars
      ·
      189 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free
      Free
      G

      Goldman Sachs

      Fundamentos de las Operaciones con Goldman Sachs 10,000 Women

      Skills you'll gain: Process Mapping, Business Process, Operational Efficiency, Business Process Improvement, Process Optimization, Customer experience improvement, Operational Analysis, Technology Strategies, Competitive Analysis, Business Strategy

      4.8
      Rating, 4.8 out of 5 stars
      ·
      55 reviews

      Mixed · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Flush Out a Feature on Coursera in Miro

      Skills you'll gain: Wireframing, Kanban Principles, Mockups, Data Import/Export, Project Management, Collaborative Software, Ideation

      4.7
      Rating, 4.7 out of 5 stars
      ·
      18 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Introduction to Programming With C#

      Skills you'll gain: C# (Programming Language), Object Oriented Programming (OOP), Debugging, .NET Framework, Microsoft Visual Studio, Microsoft Copilot, Microsoft Development Tools, Programming Principles, Computer Programming, Integrated Development Environments, Development Environment

      4.6
      Rating, 4.6 out of 5 stars
      ·
      58 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of California, Davis

      Introduction to Process Safety and Risk Analysis

      Skills you'll gain: Chemical Engineering, Process Engineering, Safety Assurance, Risk Management, Failure Analysis, Accident Prevention, Risk Analysis, Reliability, Process Analysis

      4.9
      Rating, 4.9 out of 5 stars
      ·
      153 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      D

      Duke University

      Art of the MOOC: Experiments with Sound

      Skills you'll gain: World Music, Music History, Music, Musical Composition, Music Theory, Multimedia, Public Affairs, Performing Arts, Music Performance, Electronic Media, Liberal Arts, Experimentation, Creativity, Cultural Diversity, Research

      4.8
      Rating, 4.8 out of 5 stars
      ·
      76 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of California, Irvine

      Productivity and Systems Development

      Skills you'll gain: Systems Development, Systems Development Life Cycle, Agile Methodology, Productivity Software, Data Security, Systems Design, Risk Management, Software Development Methodologies, Information Systems, Project Risk Management, Workflow Management, Business Systems Analysis, Team Management, E-Commerce, Microsoft Excel

      4.7
      Rating, 4.7 out of 5 stars
      ·
      31 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Search and Display Advertising

      Skills you'll gain: Google Ads, Online Advertising, Pay Per Click Advertising, Digital Advertising, Contextual Advertising, Search Engine Marketing, Keyword Research, Search Engine Optimization, Advertising Campaigns, Advertising, Web Analytics and SEO, Automation, A/B Testing, Consumer Behaviour

      4.5
      Rating, 4.5 out of 5 stars
      ·
      97 reviews

      Beginner · Course · 1 - 3 Months

    1…213214215…477

    In summary, here are 10 of our most popular customer experience improvement courses

    • ISTQB Usability Tester Certification Preparation: Board Infinity
    • Cybersecurity Solutions and Microsoft Defender: Microsoft
    • Generative AI Integration: Effects on Labor and Workforce: University of Michigan
    • GitHub Copilot: The AI Pair Programmer for Coding: Edureka
    • Best Practices for iOS User Interface Design: University of California, Irvine
    • Fundamentos de las Operaciones con Goldman Sachs 10,000 Women: Goldman Sachs
    • Flush Out a Feature on Coursera in Miro: Coursera Project Network
    • Introduction to Programming With C#: Microsoft
    • Introduction to Process Safety and Risk Analysis: University of California, Davis
    • Art of the MOOC: Experiments with Sound: Duke University

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Do Not Sell/Share
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok