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Customer Journey Courses

Customer journey courses can help you learn customer segmentation, touchpoint analysis, and experience mapping. You can build skills in crafting personalized marketing strategies, analyzing customer feedback, and optimizing conversion rates. Many courses introduce tools like customer relationship management (CRM) software, journey mapping tools, and analytics platforms that help you track customer interactions and measure the effectiveness of your strategies.


Popular Customer Journey Courses and Certifications


  • G

    Google Cloud

    Building Batch Pipelines in Cloud Data Fusion

    Skills you'll gain: Data Wrangling, Data Transformation, Data Pipelines, Extract, Transform, Load, Cloud Engineering, Google Cloud Platform, Data Integration, Cloud Development, Cloud-Based Integration, Data Analysis, Database Administration, Data Management

    Beginner · Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    A

    Automatic Data Processing, Inc. (ADP)

    Understanding Diversity & Inclusion

    Skills you'll gain: Diversity Equity and Inclusion Initiatives, Workplace inclusivity, Diversity and Inclusion, Talent Acquisition, Diversity Awareness, Cultural Diversity, Diversity Marketing, Advocacy, Recruitment Strategies, Branding, Organizational Strategy

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    R

    Real Madrid Graduate School Universidad Europea

    Desarrollo de estrategias eficaces de marketing deportivo

    Skills you'll gain: Marketing Analytics, Branding, Brand Management, Customer Engagement, Strategic Partnership, Marketing Strategy and Techniques, Loyalty Programs, Digital Transformation, Innovation, Social Media Strategy, Customer experience improvement, Technology Strategies, Data Analysis, Customer Relationship Management, Personalized Service, Content Strategy, Market Dynamics, Cross Platform Development, Artificial Intelligence, Ethical Standards And Conduct

    Beginner · Course · 1 - 4 Weeks

  • Status: Free
    Free
    C

    Coursera

    Automated Reasoning with GPT Assistant API: ReAct Agents

    Skills you'll gain: OpenAI API, LLM Application, Cost Benefit Analysis, Generative AI, AI Enablement, Application Programming Interface (API), Business Logic, Prompt Engineering, Scalability, Business Analysis, TypeScript, Node.JS, AI Security, System Design and Implementation, File I/O

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    F

    Fundação Instituto de Administração

    Pesquisa de Mercado com Métodos Qualitativos

    Skills you'll gain: Qualitative Research, Data Collection, Market Research, Analysis, Marketing, Surveys, Research Methodologies, Focus Group, Research, Presentations, Consumer Behaviour, Interviewing Skills

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    S

    Skillshare

    Shopify eCommerce Ads Masterclass: Targeting & Production

    Skills you'll gain: Campaign Management, Copywriting, Target Audience, Persona Development, Facebook, Advertising Campaigns, Social Media Campaigns, Customer Analysis, Target Market, Promotional Strategies, Customer Insights, Online Advertising, Advertising, Marketing Materials, Digital Advertising, Marketing, Performance marketing, Content Creation, Marketing Budgets, Video Production

    Beginner · Course · 1 - 3 Months

  • P

    Packt

    Linux Bash Shell Scripting with Real-Life Examples

    Skills you'll gain: Bash (Scripting Language), Linux Commands, Shell Script, Unix Shell, Linux Administration, Scripting, Network Troubleshooting, Command-Line Interface, Systems Administration, Virtual Machines, Virtualization, Software Installation, System Monitoring, File Management, User Accounts

    5
    Rating, 5 out of 5 stars
    ·
    8 reviews

    Intermediate · Course · 1 - 3 Months

  • P

    Packt

    Harnessing Ollama – Create Local LLMs with Python

    Skills you'll gain: LLM Application, Tool Calling, Large Language Modeling, Retrieval-Augmented Generation, Command-Line Interface, Embeddings, Python Programming, Application Development, Vector Databases, User Interface (UI), Software Installation, Restful API, Development Environment

    Intermediate · Course · 1 - 3 Months

  • Status: Preview
    Preview
    F

    Fundação Instituto de Administração

    Hábitos do Consumidor

    Skills you'll gain: Consumer Behaviour, Target Market, Strategic Marketing, Marketing Psychology, Marketing Strategies, Customer Retention, Customer Insights, Market Analysis, Sociology, Culture, Economics, Policy, and Social Studies

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    B

    Board Infinity

    Fundamentals of NuxtJS

    Skills you'll gain: Vue.JS, Application Deployment, JavaScript Frameworks, Application Design, User Interface (UI), Frontend Performance, Web Analytics and SEO, Android Development, Server Side, Data Management

    3.6
    Rating, 3.6 out of 5 stars
    ·
    9 reviews

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    Use Genially to Create Mind Maps

    Skills you'll gain: Education Software and Technology, Digital pedagogy, Information Architecture, Collaborative Software, Animations

    4.6
    Rating, 4.6 out of 5 stars
    ·
    8 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • P

    Packt

    Machine Learning: Random Forest with Python from Scratch©

    Skills you'll gain: Matplotlib, Applied Machine Learning, Random Forest Algorithm, Predictive Modeling, Data Visualization, Data Preprocessing, Machine Learning, Data Manipulation, Feature Engineering, Data Cleansing, Python Programming, Data Science, Model Evaluation, Classification Algorithms, NumPy, Pandas (Python Package)

    Beginner · Course · 1 - 3 Months

Searches related to customer journey

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In summary, here are 10 of our most popular customer journey courses

  • Building Batch Pipelines in Cloud Data Fusion: Google Cloud
  • Understanding Diversity & Inclusion: Automatic Data Processing, Inc. (ADP)
  • Desarrollo de estrategias eficaces de marketing deportivo: Real Madrid Graduate School Universidad Europea
  • Automated Reasoning with GPT Assistant API: ReAct Agents: Coursera
  • Pesquisa de Mercado com Métodos Qualitativos: Fundação Instituto de Administração
  • Shopify eCommerce Ads Masterclass: Targeting & Production: Skillshare
  • Linux Bash Shell Scripting with Real-Life Examples: Packt
  • Harnessing Ollama – Create Local LLMs with Python: Packt
  • Hábitos do Consumidor: Fundação Instituto de Administração
  • Fundamentals of NuxtJS: Board Infinity

Skills you can learn in Marketing

Market (economics) (28)
Social Media (15)
Marketing Strategy (14)
Analytics (13)
Brand (13)
Digital Marketing (13)
Marketing Analytics (11)
Plan (11)
Advertising (9)
Modeling (9)
Social Media Marketing (9)
Brand Management (7)

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