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Customer Journey Courses

Customer journey courses can help you learn customer segmentation, touchpoint analysis, and experience mapping. You can build skills in crafting personalized marketing strategies, analyzing customer feedback, and optimizing conversion rates. Many courses introduce tools like customer relationship management (CRM) software, journey mapping tools, and analytics platforms that help you track customer interactions and measure the effectiveness of your strategies.


Popular Customer Journey Courses and Certifications


  • Status: Free Trial
    Free Trial
    P

    Packt

    Incident Response, Risk Management, and Compliance

    Skills you'll gain: Digital Forensics, Risk Management, Incident Response, Threat Management, Risk Analysis, Business Risk Management, Cyber Security Policies, Secure Coding, Cybersecurity, Computer Security Incident Management, Cyber Security Assessment, Application Security, ISO/IEC 27001, Data Security, Malware Protection, Penetration Testing, Security Controls, Threat Detection, Compliance Management, Governance

    4.4
    Rating, 4.4 out of 5 stars
    ·
    7 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    P

    Packt

    Advanced Kubernetes - Security, and Large-Scale Deployments

    Skills you'll gain: Kubernetes, Google Cloud Platform, YAML, Cloud Deployment, Data Persistence, Containerization, Application Deployment, Configuration Management, MongoDB, Infrastructure Security, Network Security, Application Programming Interface (API), Scalability

    5
    Rating, 5 out of 5 stars
    ·
    6 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Preview
    Preview
    B

    Board Infinity

    Learn GCP DevOps Fundamentals

    Skills you'll gain: Google Cloud Platform, Kubernetes, CI/CD, DevOps, Application Deployment, Continuous Integration, Test Automation, Development Testing, Containerization, Cloud Deployment, Unit Testing, Software Testing, Release Management, Continuous Delivery, Development Environment, System Monitoring, Version Control

    Intermediate · Course · 1 - 4 Weeks

  • P

    Packt

    Kanban for Software Project Management

    Skills you'll gain: Kanban Principles, Workflow Management, Agile Software Development, Sprint Planning, Agile Project Management, Project Estimation, Agile Methodology, Project Management Software, Estimation, Process Optimization, Backlogs, User Story, Process Improvement, Resource Utilization

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    P

    Packt

    Data Analytics and Visualization with Tableau and more

    Skills you'll gain: R Programming, Alteryx, Statistical Programming, Tableau Software, Data Cleansing, Data Visualization Software, Dashboard, Data Visualization, Data Storytelling, Interactive Data Visualization, Data Presentation, Data Structures, Statistical Analysis, Workflow Management, Data Analysis, Data Processing, Data Manipulation, Data Transformation, Data Import/Export

    Intermediate · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Creating a Data Warehouse Through Joins and Unions

    Skills you'll gain: Data Warehousing, Data Integration, Database Administration, SQL, Relational Databases, Data Analysis, Exploratory Data Analysis, Google Analytics

    4
    Rating, 4 out of 5 stars
    ·
    8 reviews

    Beginner · Project · Less Than 2 Hours

  • G

    Google Cloud

    Build a Project Tracking App with AppSheet

    Skills you'll gain: No-Code Development, Cloud Applications, Google Sheets, Google Workspace, Google Cloud Platform, Data Integration, Microsoft Excel

    Beginner · Project · Less Than 2 Hours

  • Status: Preview
    Preview
    M

    Macquarie University

    전략적 경영으로 경쟁우위 선점하기

    Skills you'll gain: Business Strategy, Strategic Thinking, Growth Strategies, Competitive Analysis, Strategic Marketing, Value Propositions, Organizational Strategy, Customer Analysis, Business Planning, Market Analysis, Strategic Decision-Making, Market Opportunities, Innovation

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    K

    Kotter

    Kotter's Change Framework: Accelerators 5-8

    Skills you'll gain: Change Management, Organizational Change, Culture Transformation, Business Transformation, Overcoming Obstacles, Organizational Leadership, Organizational Structure, Goal Setting, Adaptability, Leadership, Leadership Development, Lifelong Learning, Employee Engagement

    4.5
    Rating, 4.5 out of 5 stars
    ·
    17 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Packt

    Fundamentals of Network Security and Cryptography

    Skills you'll gain: Network Security, Cryptography, Firewall, Cybersecurity, Intrusion Detection and Prevention, Virtual Private Networks (VPN), Cloud Security, Public Key Infrastructure, Network Monitoring, Encryption, Network Architecture, Dynamic Host Configuration Protocol (DHCP), Human Factors (Security), Local Area Networks, Virtual Local Area Network (VLAN), Network Switches, Authentications

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    D

    Dartmouth College

    Bipedalism: The Science of Upright Walking

    Skills you'll gain: Kinesiology, Human Musculoskeletal System, Scientific Methods, Exercise Science, Anthropology, Biology, Anatomy, 3D Assets, Research, Mechanics, Physiology, Laboratory Research, Human Development, Child Development, Visualization (Computer Graphics), Life Sciences, Spatial Data Analysis, Orthopedics, Scientific Visualization, Timelines

    4.6
    Rating, 4.6 out of 5 stars
    ·
    8 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    P

    Parsons School of Design, The New School

    Utilizar Diseño Para Crear Soluciones de Negocio Innovadoras

    Skills you'll gain: Design Thinking, Business Modeling, Business Solutions, Growth Strategies, Business Process, Business Strategy, Innovation, Sustainable Business, Product Design, Design, Market Analysis, User Experience, Customer experience improvement, User Research

    4.9
    Rating, 4.9 out of 5 stars
    ·
    16 reviews

    Intermediate · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular customer journey courses

  • Incident Response, Risk Management, and Compliance: Packt
  • Advanced Kubernetes - Security, and Large-Scale Deployments: Packt
  • Learn GCP DevOps Fundamentals: Board Infinity
  • Kanban for Software Project Management: Packt
  • Data Analytics and Visualization with Tableau and more: Packt
  • Creating a Data Warehouse Through Joins and Unions: Google Cloud
  • Build a Project Tracking App with AppSheet: Google Cloud
  • 전략적 경영으로 경쟁우위 선점하기: Macquarie University
  • Kotter's Change Framework: Accelerators 5-8: Kotter
  • Fundamentals of Network Security and Cryptography: Packt

Skills you can learn in Marketing

Market (economics) (28)
Social Media (15)
Marketing Strategy (14)
Analytics (13)
Brand (13)
Digital Marketing (13)
Marketing Analytics (11)
Plan (11)
Advertising (9)
Modeling (9)
Social Media Marketing (9)
Brand Management (7)

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