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Customer Journey Courses

Customer journey courses can help you learn customer segmentation, touchpoint analysis, and experience mapping. You can build skills in crafting personalized marketing strategies, analyzing customer feedback, and optimizing conversion rates. Many courses introduce tools like customer relationship management (CRM) software, journey mapping tools, and analytics platforms that help you track customer interactions and measure the effectiveness of your strategies.


Popular Customer Journey Courses and Certifications


  • Status: Free Trial
    Free Trial
    L

    L&T EduTech

    Pile foundation

    Skills you'll gain: Building Codes, Construction, Structural Engineering, Construction Engineering, Laboratory Testing, Civil Engineering, Structural Analysis, Engineering Design Process, Engineering Calculations, Engineering Analysis

    Advanced · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    P

    Packt

    Unreal Engine 5 - The Intermediate Course

    Skills you'll gain: Unreal Engine, Data Structures, 3D Assets, Game Design, 3D Modeling, Virtual Environment, Data Store, Video Game Development, Animation and Game Design, Visualization (Computer Graphics), Data Management, Object Oriented Programming (OOP), Scripting, Scalability, Event-Driven Programming, Software Design, Debugging, Performance Tuning

    Intermediate · Specialization · 1 - 3 Months

  • Status: Preview
    Preview
    É

    École Polytechnique Fédérale de Lausanne

    Geographical Information Systems - Part 2

    Skills you'll gain: Spatial Analysis, Spatial Data Analysis, GIS Software, Geographic Information Systems, Geospatial Mapping, Geostatistics, Interactive Data Visualization, Data Integration, Data Mapping, Augmented Reality, Sampling (Statistics)

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    O

    O.P. Jindal Global University

    Microeconomics: Foundations and Insights

    Skills you'll gain: Economics, Game Theory, Market Dynamics, Behavioral Economics, Policy Analysis, Social Sciences, Decision Making, Market Analysis, Consumer Behaviour, Analysis, Strategic Thinking, Cost Benefit Analysis, Economic Development, Supply And Demand, Production Process, Resource Allocation, Critical Thinking, Innovation

    Build toward a degree

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    M

    Maven Analytics

    Complete Visual Guide to Machine Learning

    Skills you'll gain: Unsupervised Learning, Model Evaluation, Regression Analysis, Exploratory Data Analysis, Applied Machine Learning, Time Series Analysis and Forecasting, Data Analysis, Classification Algorithms, Statistical Analysis, Data Science, Data Preprocessing, Data Mining, Machine Learning, Predictive Modeling, Machine Learning Algorithms, Customer Analysis, Supervised Learning, Histogram, Data Quality, Business Intelligence

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    P

    Packt

    Mastering Java - From Beginner to Intermediate

    Skills you'll gain: Java Programming, Object Oriented Design, Virtual Machines, Linux Commands

    Intermediate · Specialization · 1 - 3 Months

  • Status: Preview
    Preview
    B

    Board Infinity

    DeepSeek Essentials: From Foundations to Real-World Use

    Skills you'll gain: Deepseek, Hugging Face, Large Language Modeling, LLM Application, AI Personalization, ChatGPT, Deep Learning, Open Source Technology, AI Enablement, Model Deployment, Business Modeling, Applied Machine Learning, Analytical Skills, Application Programming Interface (API), Business Process Automation

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Launching Your Music Career

    Skills you'll gain: Business Modeling, Business Planning, Professional Development, Business Management, Music Performance, Self-Starter, Growth Strategies, Entrepreneurship, Performing Arts, Self-Discipline, Target Market, Professional Networking, Marketing Planning, Value Propositions, Owned Media, Performance marketing, Marketing Strategies

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    Status: Preview
    Preview
    I

    Infosec

    CompTIA Data+

    Skills you'll gain: Data Integration, Data Analysis, Data Mining, Data-Driven Decision-Making, Data Modeling, Data Governance, Business Analytics, Data Visualization, Statistical Analysis, Dashboard, Data Warehousing, Data Security, Data Quality, Data Transformation, Data Cleansing, Data Integrity, Relational Databases, Machine Learning

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Maryland, College Park

    Agile Innovation and Problem Solving Skills

    Skills you'll gain: Brainstorming, User Story, Creative Thinking, Innovation, Design Thinking, Critical Thinking and Problem Solving, Solution Design, Agile Methodology, Problem Solving, Agile Product Development, Empathy, Requirements Analysis, Complex Problem Solving, Risk Management, Lean Methodologies, Process Improvement

    3.7
    Rating, 3.7 out of 5 stars
    ·
    6 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    W

    Whizlabs

    AWS: Security and Cost Optimization strategies

    Skills you'll gain: AWS Identity and Access Management (IAM), Disaster Recovery, Amazon S3, Identity and Access Management, Amazon Web Services, Amazon Elastic Compute Cloud, Cloud Management, Data Security, Cloud Security, Public Cloud, Infrastructure Security

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    The Social Media Landscape

    Skills you'll gain: Social Media, Social Media Strategy, Social Media Marketing, Marketing Communications, Target Audience, Media Strategy, Brand Strategy, Brand Management, Shared Media, Persuasive Communication, Integrated Marketing Communications, Stakeholder Engagement, Earned Media, Owned Media, Paid media, Content Creation, Consumer Behaviour, Digital Marketing, Content Performance Analysis, Customer Engagement

    Intermediate · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular customer journey courses

  • Pile foundation: L&T EduTech
  • Unreal Engine 5 - The Intermediate Course: Packt
  • Geographical Information Systems - Part 2: École Polytechnique Fédérale de Lausanne
  • Microeconomics: Foundations and Insights: O.P. Jindal Global University
  • Complete Visual Guide to Machine Learning: Maven Analytics
  • Mastering Java - From Beginner to Intermediate: Packt
  • DeepSeek Essentials: From Foundations to Real-World Use: Board Infinity
  • Launching Your Music Career: University of Colorado Boulder
  • CompTIA Data+: Infosec
  • Agile Innovation and Problem Solving Skills: University of Maryland, College Park

Skills you can learn in Marketing

Market (economics) (28)
Social Media (15)
Marketing Strategy (14)
Analytics (13)
Brand (13)
Digital Marketing (13)
Marketing Analytics (11)
Plan (11)
Advertising (9)
Modeling (9)
Social Media Marketing (9)
Brand Management (7)

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Arts and Humanities
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425 courses
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145 courses
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471 courses
Math and Logic
70 courses
Personal Development
137 courses
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Social Sciences
401 courses
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150 courses

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