Customer journey courses can help you learn customer segmentation, touchpoint analysis, and experience mapping. You can build skills in crafting personalized marketing strategies, analyzing customer feedback, and optimizing conversion rates. Many courses introduce tools like customer relationship management (CRM) software, journey mapping tools, and analytics platforms that help you track customer interactions and measure the effectiveness of your strategies.

L&T EduTech
Skills you'll gain: Building Codes, Construction, Structural Engineering, Construction Engineering, Laboratory Testing, Civil Engineering, Structural Analysis, Engineering Design Process, Engineering Calculations, Engineering Analysis
Advanced · Course · 1 - 3 Months

Skills you'll gain: Unreal Engine, Data Structures, 3D Assets, Game Design, 3D Modeling, Virtual Environment, Data Store, Video Game Development, Animation and Game Design, Visualization (Computer Graphics), Data Management, Object Oriented Programming (OOP), Scripting, Scalability, Event-Driven Programming, Software Design, Debugging, Performance Tuning
Intermediate · Specialization · 1 - 3 Months

École Polytechnique Fédérale de Lausanne
Skills you'll gain: Spatial Analysis, Spatial Data Analysis, GIS Software, Geographic Information Systems, Geospatial Mapping, Geostatistics, Interactive Data Visualization, Data Integration, Data Mapping, Augmented Reality, Sampling (Statistics)
Beginner · Course · 1 - 3 Months

O.P. Jindal Global University
Skills you'll gain: Economics, Game Theory, Market Dynamics, Behavioral Economics, Policy Analysis, Social Sciences, Decision Making, Market Analysis, Consumer Behaviour, Analysis, Strategic Thinking, Cost Benefit Analysis, Economic Development, Supply And Demand, Production Process, Resource Allocation, Critical Thinking, Innovation
Build toward a degree
Beginner · Course · 1 - 3 Months

Maven Analytics
Skills you'll gain: Unsupervised Learning, Model Evaluation, Regression Analysis, Exploratory Data Analysis, Applied Machine Learning, Time Series Analysis and Forecasting, Data Analysis, Classification Algorithms, Statistical Analysis, Data Science, Data Preprocessing, Data Mining, Machine Learning, Predictive Modeling, Machine Learning Algorithms, Customer Analysis, Supervised Learning, Histogram, Data Quality, Business Intelligence
Beginner · Course · 1 - 3 Months

Skills you'll gain: Java Programming, Object Oriented Design, Virtual Machines, Linux Commands
Intermediate · Specialization · 1 - 3 Months

Board Infinity
Skills you'll gain: Deepseek, Hugging Face, Large Language Modeling, LLM Application, AI Personalization, ChatGPT, Deep Learning, Open Source Technology, AI Enablement, Model Deployment, Business Modeling, Applied Machine Learning, Analytical Skills, Application Programming Interface (API), Business Process Automation
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Business Modeling, Business Planning, Professional Development, Business Management, Music Performance, Self-Starter, Growth Strategies, Entrepreneurship, Performing Arts, Self-Discipline, Target Market, Professional Networking, Marketing Planning, Value Propositions, Owned Media, Performance marketing, Marketing Strategies
Intermediate · Course · 1 - 3 Months

Infosec
Skills you'll gain: Data Integration, Data Analysis, Data Mining, Data-Driven Decision-Making, Data Modeling, Data Governance, Business Analytics, Data Visualization, Statistical Analysis, Dashboard, Data Warehousing, Data Security, Data Quality, Data Transformation, Data Cleansing, Data Integrity, Relational Databases, Machine Learning
Intermediate · Course · 1 - 3 Months

University of Maryland, College Park
Skills you'll gain: Brainstorming, User Story, Creative Thinking, Innovation, Design Thinking, Critical Thinking and Problem Solving, Solution Design, Agile Methodology, Problem Solving, Agile Product Development, Empathy, Requirements Analysis, Complex Problem Solving, Risk Management, Lean Methodologies, Process Improvement
Intermediate · Course · 1 - 3 Months

Skills you'll gain: AWS Identity and Access Management (IAM), Disaster Recovery, Amazon S3, Identity and Access Management, Amazon Web Services, Amazon Elastic Compute Cloud, Cloud Management, Data Security, Cloud Security, Public Cloud, Infrastructure Security
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Social Media, Social Media Strategy, Social Media Marketing, Marketing Communications, Target Audience, Media Strategy, Brand Strategy, Brand Management, Shared Media, Persuasive Communication, Integrated Marketing Communications, Stakeholder Engagement, Earned Media, Owned Media, Paid media, Content Creation, Consumer Behaviour, Digital Marketing, Content Performance Analysis, Customer Engagement
Intermediate · Course · 1 - 4 Weeks