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Customer Journey Courses

Customer journey courses can help you learn customer segmentation, touchpoint analysis, and experience mapping. You can build skills in crafting personalized marketing strategies, analyzing customer feedback, and optimizing conversion rates. Many courses introduce tools like customer relationship management (CRM) software, journey mapping tools, and analytics platforms that help you track customer interactions and measure the effectiveness of your strategies.


Popular Customer Journey Courses and Certifications


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    Whizlabs

    Extend Microsoft Power Platform with Seamless Integrations

    Skills you'll gain: Microsoft Power Platform, Data Analysis Expressions (DAX), Power BI, Microsoft Azure, Microsoft Power Automate/Flow, Dashboard, Workflow Management, Data Integration, Data Modeling, Multi-Tenant Cloud Environments, Enterprise Application Management, Data Visualization Software, Postman API Platform, Serverless Computing

    Intermediate · Course · 1 - 4 Weeks

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    Starweaver

    New Leader Essentials: Build Teams with 20 Skills

    Skills you'll gain: Supervision, Emotional Intelligence, Trustworthiness, Employee Coaching, Professionalism, Empathy & Emotional Intelligence, Leadership, Constructive Feedback, Coaching, Influencing, Accountability, Team Management, Initiative and Leadership, Delegation Skills, Rapport Building, Leadership and Management, Relationship Building, Team Building, Teamwork, Communication

    Intermediate · Course · 1 - 4 Weeks

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    Coursera

    Data and Machine Learning for Technical Product Managers

    Skills you'll gain: Model Evaluation, Project Management Software, Technical Communication, Technical Product Management, Performance Metric, Agile Project Management, Data Analysis, Project Management, Analytics, Stakeholder Communications, Data-Driven Decision-Making, Machine Learning, Large Language Modeling, R Programming, Data Visualization

    Intermediate · Course · 1 - 4 Weeks

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    EDUCBA

    Agile Workflows with TFS: Track, Control & QA Projects

    Skills you'll gain: Azure DevOps, Test Planning, CI/CD, Continuous Deployment, Continuous Integration, Test Case, Backlogs, Version Control, Microsoft Visual Studio, Agile Project Management, Agile Methodology, Application Lifecycle Management, Release Management, Scrum (Software Development), User Story, Sprint Planning, Kanban Principles, Issue Tracking

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
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    UBITS

    Negociación y gestión de métricas

    Skills you'll gain: Negotiation, Overcoming Objections, Customer Relationship Management, Rapport Building, Stakeholder Management, Sales, Sales Strategy, Customer Relationship Building, Influencing, Stakeholder Engagement, Sales Pipelines, Persuasive Communication, Environmental Social And Corporate Governance (ESG), Dashboard

    Intermediate · Course · 1 - 3 Months

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    Coursera

    Comment analyser l'engagement des Tweets avec Twitter Analytics

    Skills you'll gain: Social Media Marketing, Drive Engagement, Social Media, Customer Engagement, Social Media Campaigns, Advertising Campaigns, Content Performance Analysis, Web Analytics, Marketing

    Beginner · Guided Project · Less Than 2 Hours

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    Banco Interamericano de Desarrollo

    Perspectives in Digital Transformation: Financial Inclusion

    Skills you'll gain: Financial Inclusion, Digital Transformation, FinTech, Mobile Banking, Diversity Equity and Inclusion Initiatives, Financial Services, Data-Driven Decision-Making, Banking Services, Customer experience improvement, Innovation, Technology Roadmaps, Human Capital

    Beginner · Course · 1 - 4 Weeks

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    EDUCBA

    Machine Learning in Python: Analyze & Apply

    Skills you'll gain: Matplotlib, NumPy, Pandas (Python Package), Applied Machine Learning, Python Programming, Scikit Learn (Machine Learning Library), Data Visualization, Supervised Learning, Feature Engineering, Machine Learning, Natural Language Processing, Machine Learning Algorithms, Text Mining, Data Manipulation, Unsupervised Learning, Model Evaluation, Data Preprocessing, Classification Algorithms

    Mixed · Course · 1 - 4 Weeks

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    Packt

    Introduction to AI Tools for Coders and Programmers

    Skills you'll gain: ChatGPT, Computer Programming Tools, Software Development Tools, Microsoft Copilot, Integrated Development Environments, Web Development Tools, Code Review, Application Programming Interface (API), React.js, Unit Testing, Jest (JavaScript Testing Framework), Node.JS, Debugging, Middleware

    Intermediate · Course · 1 - 3 Months

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    Skillshare

    Branding Building Blocks: Craft a Compelling Moodboard

    Skills you'll gain: Brand Strategy, Presentations, Branding, Design Thinking, Style Guides, Marketing Strategies, Graphic and Visual Design, Adobe Illustrator, Adobe Photoshop, Target Audience, Color Theory, Competitive Analysis

    Beginner · Course · 1 - 4 Weeks

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    Edureka

    Amazon Aurora Service Introduction

    Skills you'll gain: Amazon Web Services, MySQL, Database Architecture and Administration, Relational Databases, Database Management, PostgreSQL, Data Integrity, Data Storage, Cloud Infrastructure, Virtual Networking, Disaster Recovery

    Beginner · Course · 1 - 4 Weeks

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    Board Infinity

    Learn GCP Cloud Native Fundamentals

    Skills you'll gain: Cloud-Native Computing, Istio, Docker (Software), Kubernetes, Containerization, Google Cloud Platform, Cloud Computing Architecture, Scalability, Microservices, Cloud Deployment, Application Deployment, Cloud Applications

    Intermediate · Course · 1 - 4 Weeks

Searches related to customer journey

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In summary, here are 10 of our most popular customer journey courses

  • Extend Microsoft Power Platform with Seamless Integrations: Whizlabs
  • New Leader Essentials: Build Teams with 20 Skills: Starweaver
  • Data and Machine Learning for Technical Product Managers: Coursera
  • Agile Workflows with TFS: Track, Control & QA Projects: EDUCBA
  • Negociación y gestión de métricas: UBITS
  • Comment analyser l'engagement des Tweets avec Twitter Analytics: Coursera
  • Perspectives in Digital Transformation: Financial Inclusion: Banco Interamericano de Desarrollo
  • Machine Learning in Python: Analyze & Apply: EDUCBA
  • Introduction to AI Tools for Coders and Programmers: Packt
  • Branding Building Blocks: Craft a Compelling Moodboard: Skillshare

Skills you can learn in Marketing

Market (economics) (28)
Social Media (15)
Marketing Strategy (14)
Analytics (13)
Brand (13)
Digital Marketing (13)
Marketing Analytics (11)
Plan (11)
Advertising (9)
Modeling (9)
Social Media Marketing (9)
Brand Management (7)

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