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  • Customer Success Management

Results for "customer success management"


  • C

    Coursera

    Develop a UX Customer Problem Statement in Miro

    Skills you'll gain: User Experience Design, Design Thinking, User Experience, Customer experience strategy (CX), Solution Design, Business Intelligence, User Interface (UI) Design, User Story, Customer Analysis, Collaborative Software

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    C

    Coursera

    GenAI for Customer Analytics and Insights with JUNE

    Skills you'll gain: AI Product Strategy, Product Improvement, Customer Insights, Customer Analysis, Generative AI, Marketing Analytics, Analytics, Management Reporting, Data Collection, Performance Metric, Data Integration

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Mastering Scrum: Apply, Evaluate & Lead Agile Success

    Skills you'll gain: Sprint Retrospectives, Team Building, Sprint Planning, Agile Project Management, Team Management, Agile Methodology, Backlogs, Risk Management, Release Management, Continuous Improvement Process, Stakeholder Engagement, Prioritization, Estimation

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    F

    Fundação Instituto de Administração

    Strategic Management

    Skills you'll gain: Strategic Decision-Making, Competitive Analysis, Organizational Strategy, Business Strategy, Plan Execution, Sustainable Business, Corporate Strategy, Strategic Thinking, Business Management, Case Studies, Corporate Sustainability, Market Analysis, Business Analysis, Crisis Management, Supplier Management, Supplier Relationship Management, Continuous Monitoring

    4.9
    Rating, 4.9 out of 5 stars
    ·
    27 reviews

    Intermediate · Course · 1 - 3 Months

  • C

    Coursera

    Customer Service with Python: Build a Chatbot using ChatGPT

    Skills you'll gain: ChatGPT, OpenAI API, LLM Application, Prompt Engineering, Customer Service, Customer Support, Application Programming Interface (API), User Flows, Test Case, Python Programming, Development Environment, Debugging

    4.2
    Rating, 4.2 out of 5 stars
    ·
    27 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    F

    Fundação Instituto de Administração

    Innovation Management

    Skills you'll gain: Innovation, Project Risk Management, Risk Management, New Product Development, Business Risk Management, Strategic Partnership, Product Development, Project Portfolio Management, New Business Development, Product Improvement, Continuous Improvement Process

    Build toward a degree

    4.7
    Rating, 4.7 out of 5 stars
    ·
    62 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    R

    Rice University

    Engineering Project Management: Scope, Time and Cost Management

    Skills you'll gain: Project Scoping, Cost Management, Scope Management, Project Estimation, Project Schedules, Earned Value Management, Scheduling, Work Breakdown Structure, Requirements Management, Timelines, Change Management, Budget Management, Project Management, Planning, Project Documentation

    4.8
    Rating, 4.8 out of 5 stars
    ·
    1.4K reviews

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    P

    Packt

    Leadership & Management

    Skills you'll gain: Operations Management, Team Motivation, Rapport Building, Strategic Leadership, Governance, Employee Engagement, Expectation Management, Influencing

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    S

    SkillUp

    Product Management Certification

    Skills you'll gain: New Product Development, Product Management, Product Development, Innovation, Product Lifecycle Management, Product Roadmaps, Usability Testing, Product Planning, Product Strategy, Project Management Life Cycle, Stakeholder Engagement, Stakeholder Management, Competitive Analysis, Product Testing, Project Planning, Business Development, Agile Product Development, Test Planning, Registration, Leadership

    4.6
    Rating, 4.6 out of 5 stars
    ·
    569 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Preview
    Preview
    T

    Technical University of Denmark (DTU)

    Global Environmental Management

    Skills you'll gain: Water Resource Management, Energy and Utilities, Environmental Engineering, Stormwater Management, Environment and Resource Management, Sustainable Technologies, Civil Engineering, Environmental Management Systems, Water Quality, Land Management, Sustainable Development, Cultural Sensitivity, Climate Change Adaptation

    4.7
    Rating, 4.7 out of 5 stars
    ·
    2.2K reviews

    Intermediate · Course · 1 - 3 Months

  • G

    Google Cloud

    Google Cloud Customer Care Fundamentals - Bahasa Indonesia

    Skills you'll gain: Product Support, Service Level, Technical Support and Services, Technical Support, Technical Communication, Issue Tracking, Record Keeping, File Management

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of California, Irvine

    Project Management Project

    Skills you'll gain: Project Risk Management, Project Schedules, Work Breakdown Structure, Timelines, Risk Management, Peer Review, Budgeting, Project Planning, Scheduling, Project Management, Project Implementation, Project Scoping, Project Documentation, Matrix Management

    4.8
    Rating, 4.8 out of 5 stars
    ·
    3.3K reviews

    Mixed · Course · 1 - 3 Months

Searches related to customer success management

customer success management fundamentals
1…343536…834

In summary, here are 10 of our most popular customer success management courses

  • Develop a UX Customer Problem Statement in Miro: Coursera
  • GenAI for Customer Analytics and Insights with JUNE: Coursera
  • Mastering Scrum: Apply, Evaluate & Lead Agile Success: EDUCBA
  • Strategic Management: Fundação Instituto de Administração
  • Customer Service with Python: Build a Chatbot using ChatGPT: Coursera
  • Innovation Management: Fundação Instituto de Administração
  • Engineering Project Management: Scope, Time and Cost Management: Rice University
  • Leadership & Management: Packt
  • Product Management Certification: SkillUp
  • Global Environmental Management: Technical University of Denmark (DTU)

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