• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Customer Relationship Management
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Build job-relevant skills in under 2 hours with hands-on tutorials.
    Learn from top instructors with graded assignments, videos, and discussion forums.
    Learn a new tool or skill in an interactive, hands-on environment.
    Get in-depth knowledge of a subject by completing a series of courses and projects.
    Earn career credentials from industry leaders that demonstrate your expertise.
    Earn career credentials while taking courses that count towards your Master’s degree.
    Earn your Bachelor’s or Master’s degree online for a fraction of the cost of in-person learning.
    Complete graduate-level learning without committing to a full degree program.
    Earn a university-issued career credential in a flexible, interactive format.
    Graduate level learning within reach.

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "customer relationship management"

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Google Cloud Infrastructure for Azure Professionals

      Skills you'll gain: Identity and Access Management, Kubernetes, Google Cloud Platform, Virtual Machines, Cloud Applications, Microsoft Azure, Load Balancing, Cloud-Native Computing, Cloud Computing Architecture, Azure Active Directory, Virtualization and Virtual Machines, Cloud Storage, Public Cloud, Multi-Cloud, Cloud Infrastructure, Platform As A Service (PaaS), Cloud Management, Virtual Private Networks (VPN), Data Lakes, Containerization

      4.6
      Rating, 4.6 out of 5 stars
      ·
      248 reviews

      Intermediate · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      R

      Rice University

      Physics 101 - Rotational Motion and Gravitation

      Skills you'll gain: Torque (Physics), Mechanics, Physics, Geometry, Algebra, Mechanical Engineering, Trigonometry, Calculus, Mathematical Modeling, Applied Mathematics, Problem Solving

      4.7
      Rating, 4.7 out of 5 stars
      ·
      78 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      Universidad de los Andes

      Vulnerabilidades y pruebas de penetración

      Skills you'll gain: Penetration Testing, Threat Detection, Vulnerability Assessments, Threat Modeling, Cybersecurity, Vulnerability Management, Cyber Security Assessment, Risk Management Framework, Cyber Attacks, Security Testing, Information Technology, Cyber Risk, Web Servers, Servers, Web Applications

      4.6
      Rating, 4.6 out of 5 stars
      ·
      115 reviews

      Beginner · Course · 1 - 4 Weeks

    • T

      The State University of New York

      Building and Managing Superior Skills

      Skills you'll gain: Generative AI Agents, Peer Review, Training Programs, Professional Development, Goal Setting, Personal Development, People Development, Human Capital, Talent Management, Performance Appraisal, Job Analysis, Self-Awareness, Coaching, Recruitment Strategies, Constructive Feedback, Benchmarking, Large Language Modeling, Portfolio Management

      4.6
      Rating, 4.6 out of 5 stars
      ·
      149 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      Infosec

      Cybersecurity Policy Foundations

      Skills you'll gain: Cyber Security Policies, Cyber Security Assessment, Risk Management Framework, Security Management, Cyber Risk, Cybersecurity, Cyber Governance, Security Awareness

      4.6
      Rating, 4.6 out of 5 stars
      ·
      109 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IBM

      BI Dashboards with IBM Cognos Analytics and Google Looker

      Skills you'll gain: IBM Cognos Analytics, Data Visualization, Dashboard, Business Intelligence, Interactive Data Visualization, Data Presentation, Looker (Software), Data Visualization Software, Business Intelligence Software, Analytics

      4.6
      Rating, 4.6 out of 5 stars
      ·
      33 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      P

      Politecnico di Milano

      Machine Learning: an overview

      Skills you'll gain: Unsupervised Learning, Supervised Learning, Machine Learning Algorithms, Machine Learning, Applied Machine Learning, Reinforcement Learning, Dimensionality Reduction, Algorithms, Data Mining, Classification And Regression Tree (CART), Regression Analysis

      4.6
      Rating, 4.6 out of 5 stars
      ·
      177 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera Instructor Network

      GenAI for Call Centers: AI-Driven Customer Success

      Skills you'll gain: AI Personalization, Customer Insights, ChatGPT, Generative AI, Call Center Experience, Prompt Engineering, Customer experience improvement, Customer Engagement, Customer Service, Workflow Management, Process Optimization, Self Service Technologies, Artificial Intelligence, Business Process Automation, Automation, Analysis

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      E

      Emory University

      Communicating During Global Emergencies

      Skills you'll gain: Emergency Response, Crisis Intervention, Hazard Communication (HazCom), Media and Communications, Interpersonal Communications, Persuasive Communication, Risk Management, Public Health and Disease Prevention, Public Health, Health Policy, Cultural Sensitivity

      4.7
      Rating, 4.7 out of 5 stars
      ·
      360 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free
      Free
      C

      Coursera Project Network

      PowerBI for Beginners: Sales Data Exploration

      Skills you'll gain: Power BI, Interactive Data Visualization, Data Visualization, Data Presentation, Dashboard, Trend Analysis, Exploratory Data Analysis, Customer Analysis, Data Visualization Software, Sales, Business Intelligence, Data Analysis, Business Analytics, Data Import/Export

      4.7
      Rating, 4.7 out of 5 stars
      ·
      34 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Preview
      Preview
      P

      Politecnico di Milano

      Fundamentals of Organization

      Skills you'll gain: Business Process Management, Business Process, Process Management, Business Process Modeling, Organizational Structure, Decision Making, Game Theory, Operational Efficiency, Organizational Effectiveness, Problem Solving, Business, Strategic Decision-Making, Business Strategy

      4.7
      Rating, 4.7 out of 5 stars
      ·
      192 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      MedCerts

      Medical Administrative Assistants and Office Procedures

      Skills you'll gain: Medical Privacy, Medical Office Procedures, Medical Records, Health Information Management and Medical Records, Electronic Medical Record, Patient Registration, Medical History Documentation, Practice Management Software, Health Informatics, Record Keeping, Hospital Admissions, Health Care Procedure and Regulation, Patient Preparation, Records Management, File Management, Information Privacy

      4.8
      Rating, 4.8 out of 5 stars
      ·
      31 reviews

      Beginner · Course · 1 - 4 Weeks

    Searches related to customer relationship management

    customer relationship management (crm) software
    strategic customer relationship management & sales technique
    1…352353354…834

    In summary, here are 10 of our most popular customer relationship management courses

    • Google Cloud Infrastructure for Azure Professionals: Google Cloud
    • Physics 101 - Rotational Motion and Gravitation : Rice University
    • Vulnerabilidades y pruebas de penetración: Universidad de los Andes
    • Building and Managing Superior Skills: The State University of New York
    • Cybersecurity Policy Foundations: Infosec
    • BI Dashboards with IBM Cognos Analytics and Google Looker: IBM
    • Machine Learning: an overview: Politecnico di Milano
    • GenAI for Call Centers: AI-Driven Customer Success: Coursera Instructor Network
    • Communicating During Global Emergencies: Emory University
    • PowerBI for Beginners: Sales Data Exploration: Coursera Project Network

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Do Not Sell/Share
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok