
Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Service, Problem Solving, Conflict Management, Inbound Calls, Outbound Calls, Customer Support, Professionalism, LinkedIn, Communication
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Software Documentation, Generative AI, API Testing, Test Automation, Mockups, Software Development Tools, User Interface and User Experience (UI/UX) Design, Usability, Software Testing, AI Security, AI Workflows, Application Security, Maintainability, Prompt Engineering, Test Case, Software Architecture, Code Review, Secure Coding, Artificial Intelligence, Debugging
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Text Mining, Unstructured Data, Data Analysis, Natural Language Processing, Pandas (Python Package), Data Manipulation, Data Preprocessing, Python Programming
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: ChatGPT, Prompt Engineering, Software Development Tools, Test Automation, Technical Design, Docker (Software), Technical Documentation, Unit Testing, Application Deployment, Application Programming Interface (API), Application Development, Technical Communication
Intermediate · Course · 1 - 3 Months

Simplilearn
Skills you'll gain: Test Tools, Acceptance Testing, Software Testing, Test Automation, Test Execution Engine, Test Planning, Software Quality Assurance, Generative AI, Test Data, Test Case, Requirements Analysis, Software Documentation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: AI Personalization, Responsible AI, Data Ethics, Customer experience improvement, Generative AI, Self Service Technologies, ChatGPT, Customer Support, Customer Service, Customer Insights, Automation, Artificial Intelligence, Natural Language Processing, Data Security
Beginner · Course · 1 - 4 Weeks

University of Virginia Darden School Foundation
Skills you'll gain: ChatGPT, Personalized Service, Prompt Engineering, AI Personalization, Customer Communications Management, Customer Engagement, Generative AI, Customer Service, Target Audience, Customer experience improvement, Customer Support
Beginner · Course · 1 - 4 Weeks

Northeastern University
Skills you'll gain: Systems Thinking, Software Visualization, Software Engineering, Object Oriented Programming (OOP), Application Design, Software Development Life Cycle, Software Design, Systems Development, Software Development, Business Architecture, Business Risk Management, User Centered Design, Process Design
Beginner · Course · 1 - 4 Weeks

University of London
Skills you'll gain: People Management, Conflict Management, Human Resources Management and Planning, Employee Performance Management, People Development, Leadership and Management, Leadership, Performance Management, Business Leadership, Performance Appraisal, Human Resources, Interviewing Skills, Compensation Management, Decision Making, Recruitment
Mixed · Course · 1 - 3 Months

DeepLearning.AI
Skills you'll gain: Prompt Engineering, Large Language Modeling, LLM Application, Generative AI, Code Review, Program Development, Software Development Methodologies, Machine Learning, Artificial Intelligence and Machine Learning (AI/ML)
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Electrical Systems, Basic Electrical Systems, Hardware Troubleshooting, Software Systems, Electrical Engineering, Test Engineering, Systems Integration, Debugging, Performance Tuning
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: User Feedback, Customer Insights, Customer experience improvement, Customer Service, Microsoft 365, Market Research, User Research, Target Audience, Analysis, Key Performance Indicators (KPIs), Marketing
Beginner · Guided Project · Less Than 2 Hours