
Coursera
Skills you'll gain: Workplace inclusivity, Diversity Equity and Inclusion Initiatives, Empowerment, Resilience, Personal Development, Self-Awareness, Teamwork, Collaboration, Constructive Feedback, Relationship Building, Active Listening, Interpersonal Communications
Beginner · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Salesforce, Data Security, Customer Relationship Management (CRM) Software, Customer Engagement, Role-Based Access Control (RBAC), Customer Service, Data Maintenance, Business Reporting, Data Management, Workflow Management, Data Integrity, Lead Generation, Business Process Automation, Cloud Computing, Automation, Operational Efficiency
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Network Troubleshooting, Information Systems Security, Systems Administration, Desktop Support, Computer Networking, OSI Models, Routing Protocols, Cloud Infrastructure, Package and Software Management, Operating System Administration, Network Security, Application Security, Cybersecurity, Help Desk Support, Software Installation, Network Protocols, Computer Hardware, Cloud Computing, Customer Service, Debugging
Beginner · Professional Certificate · 3 - 6 Months
University of Michigan
Skills you'll gain: Exercise Science, Sports Medicine, Injury Prevention, Athletic Training, Physiology, Analytics, Data Analysis, Advanced Analytics, Data-Driven Decision-Making, Medical Equipment and Technology, Vital Signs, Health Technology, Python Programming, Machine Learning, Data Collection
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Feature Engineering, Exploratory Data Analysis, PySpark, Application Deployment, Data Analysis, Apache Spark, Predictive Modeling, Data Processing, Machine Learning Methods, Customer Analysis, Decision Tree Learning, Data Cleansing, Machine Learning, Predictive Analytics
Intermediate · Guided Project · Less Than 2 Hours

Starweaver
Skills you'll gain: Team Management, Team Leadership, Team Building, Teamwork, Team Motivation, People Management, Leadership and Management, Conflict Management, Leadership, Collaboration, Trustworthiness, Diversity and Inclusion, Talent Recruitment, Employee Engagement, Performance Appraisal, Constructive Feedback, Communication Strategies, Communication
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Surveys, Employee Surveys, User Feedback, Microsoft Office, Microsoft 365, Developing Training Materials, Key Performance Indicators (KPIs)
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Process Mapping, Key Performance Indicators (KPIs), Customer Service, Hospitality Management, Hospitality, Customer Analysis, Innovation, Corporate Sustainability, Continuous Improvement Process, Feasibility Studies, Digital Transformation, Collaboration
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: OS Process Management, Operating Systems, System Programming, Performance Tuning, Data Structures
Advanced · Course · 1 - 4 Weeks

Universitat Autònoma de Barcelona
Skills you'll gain: Constructive Feedback, Coaching, Employee Coaching, Proactivity, Leadership, Team Management, Leadership and Management, Expectation Management, Communication, Conflict Management, Active Listening, Adaptability, Diversity and Inclusion, Emotional Intelligence, Change Management, Goal Setting
Beginner · Course · 1 - 3 Months

Arizona State University
Skills you'll gain: Rapport Building, Relationship Building, Constructive Feedback, Empathy, Collaboration, Professional Networking, Trustworthiness, Growth Mindedness, Communication Strategies
Beginner · Course · 1 - 3 Months

Skills you'll gain: Customer Service, Logistics, Order Delivery, Inventory Management System, Supply Chain, Customer experience improvement, Service Level, Marketing Operations, Operational Efficiency, Performance Measurement
Intermediate · Course · 1 - 4 Weeks