Google
Apoio Técnico de TI da Google Professional Certificate
Google

Apoio Técnico de TI da Google Professional Certificate

Este é o seu ponto de partida para uma carreira em TI. Neste programa, vai aprender as aptidões necessárias para desempenhar a função em menos de 6 meses. Não é necessário ter um diploma ou experiência prévia.

Taught in Portuguese (Portugal)

Google Career Certificates

Top Instructor

Included with Coursera Plus

Professional Certificate - 5 course series

Earn a career credential that demonstrates your expertise

4.9

(214 reviews)

Beginner level

Recommended experience

6 months at 10 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Adquirir as aptidões necessárias para ter sucesso numa função de TI de nível inicial

  • Aprender a executar tarefas diárias de apoio técnico de TI, incluindo montagem de computadores, redes sem fios, instalação de programas e serviço de apoio ao cliente

  • Aprender a prestar apoio técnico completo ao cliente, desde a identificação de problemas até à resolução e depuração dos mesmos

  • Aprender a utilizar sistemas, incluindo Linux, sistemas de nomes de domínio, interface de linhas de comando e código binário

Details to know

Shareable certificate

Add to your LinkedIn profile

Industry certification

Professional Certificate - 5 course series

Earn a career credential that demonstrates your expertise

4.9

(214 reviews)

Beginner level

Recommended experience

6 months at 10 hours a week
Flexible schedule
Learn at your own pace

See how employees at top companies are mastering in-demand skills

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Prepare for a career in Information Technology

  • Receive professional-level training from Google
  • Demonstrate your proficiency in portfolio-ready projects
  • Earn an employer-recognized certificate from Google
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Get exclusive access to career resources upon completion

  • Resume review

    Improve your resume and LinkedIn with personalized feedback

  • Interview prep

    Practice your skills with interactive tools and mock interviews

  • Career support

    Plan your career move with Coursera's job search guide

¹Based on Coursera learner outcome survey responses, United States, 2021.

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Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV

Share it on social media and in your performance review

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Professional Certificate - 5 course series

Princípios básicos de apoio técnico

Course 122 hours4.9 (166 ratings)

What you'll learn

Skills you'll gain

Category: Resolução de problemas
Category: Apoio ao cliente
Category: Código binario
Category: Linux

Os vários elementos das redes informáticas

Course 233 hours4.8 (43 ratings)

What you'll learn

Skills you'll gain

Category: Powershell
Category: Sistemas de ficheiros do Linux
Category: Linux
Category: Interface de comandos

Interagir com sistemas operativos

Course 335 hours4.9 (27 ratings)

What you'll learn

Skills you'll gain

Category: Criptografía
Category: Segurança de redes
Category: Cibersegurança
Category: Segurança sem fios

What you'll learn

Skills you'll gain

Category: Ipv4
Category: Resolução de problemas
Category: Sistema de nomes de domínio
Category: Modelo de rede

Segurança de TI: defesa contra as artes negras digitais

Course 528 hours4.9 (41 ratings)

What you'll learn

Skills you'll gain

Category: Cópia de segurança
Category: Lightweight Directory
Category: Serviço de diretório

Instructor

Google Career Certificates

Top Instructor

Google
323 Courses9,238,022 learners

Offered by

Google

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Frequently asked questions