Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Coursera
Skills you'll gain: Decision Making, Strategic Decision-Making, Solution Selling, Decision Intelligence, Sales, Data-Driven Decision-Making, Decision Support Systems, Complex Problem Solving, Cost Benefit Analysis, Decision Tree Learning, Negotiation, Prioritization, Return On Investment
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Google Workspace, Gmail, Data Management, Endpoint Security, Group Policy, Data Sharing, Compliance Management, Information Management, Cloud Management, Productivity Software, Document Management, System Configuration, Calendar Management, Cloud Security, User Accounts, User Provisioning, Collaborative Software, Enterprise Application Management, File Management, Email Security
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Data Visualization, Data Presentation, Management Reporting, Business Intelligence Software, Business Reporting, Business Analytics, Time Series Analysis and Forecasting, Analysis, Data Manipulation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Cloud Computing Architecture, Google Cloud Platform, Cloud Security, Cloud API, Cloud Computing, Cloud Solutions, Digital Transformation, Application Programming Interface (API), Cloud Platforms, Model Deployment, Public Cloud, Security Controls, Cloud-Native Computing, Data Pipelines, Cloud Infrastructure, Artificial Intelligence and Machine Learning (AI/ML), API Design, Data Strategy, Data Management, Machine Learning
Beginner · Course · 1 - 3 Months

Alex Genadinik
Skills you'll gain: Entrepreneurship, Marketing Automation, Blogs, E-Commerce, Performance marketing, Recruitment, Influencing, Product Promotion, Program Development, Recruitment Strategies, Payment Systems
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: IT Security Architecture, Systems Development Life Cycle, Security Architecture Review, Security Controls, Software Testing, Security Management, Software Development, Continuous Monitoring, Configuration Management
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Google Analytics, Email Marketing, Data-Driven Marketing, Marketing Analytics, Web Analytics, Conversion Funnel Analysis, Marketing Effectiveness, Campaign Management, Performance Reporting, Return On Investment
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Cross Platform Development, C# (Programming Language), .NET Framework, Performance Tuning, Microsoft Development Tools, Security Software, Application Security
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: File Management, MySQL, Control Panels, Database Management, Email Automation, Systems Administration, Server Administration, Databases, System Configuration, Web Analytics and SEO, Network Routing
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Data Warehousing, Data Modeling, Trend Analysis, Business Intelligence, Scalability, Data Integrity, Data Pipelines, SQL
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Animation and Game Design, Design Strategies
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Test Tools, Browser Compatibility, Software Testing, Test Automation, Continuous Integration, Web Development Tools, Cloud-Based Integration, CI/CD, Regression Testing, Cloud Platforms, Verification And Validation, Quality Assurance, User Interface (UI), Automation, Scalability
Beginner · Course · 1 - 4 Weeks