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Customer Journey Courses

Customer journey courses can help you learn customer segmentation, touchpoint analysis, and experience mapping. You can build skills in crafting personalized marketing strategies, analyzing customer feedback, and optimizing conversion rates. Many courses introduce tools like customer relationship management (CRM) software, journey mapping tools, and analytics platforms that help you track customer interactions and measure the effectiveness of your strategies.


Popular Customer Journey Courses and Certifications


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    Packt

    Industrial IoT Integration with Micro850 PLC

    Skills you'll gain: Microsoft Azure, Mobile Development Tools, System Implementation, System Configuration, Application Programming Interface (API), Data Integration, Simulations

    Intermediate · Course · 1 - 3 Months

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    Coursera

    Email Marketing Metrics & Drafts

    Skills you'll gain: Newsletters, Email Marketing, Content Performance Analysis, Driving engagement, Digital Marketing, Campaign Management, Marketing Effectiveness, Marketing Materials, Business Metrics, Customer Engagement, Performance Metric, Content Creation, Key Performance Indicators (KPIs), Performance Measurement

    Beginner · Course · 1 - 4 Weeks

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    EDUCBA

    Master Cloud Accounting with Wave Apps: Analyze & Manage

    Skills you'll gain: Ledgers (Accounting), Small Business Accounting, Accounting Systems, Payroll Processing, Accounts Payable, General Accounting, Dashboard, Sales Tax

    Beginner · Course · 1 - 4 Weeks

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    Packt

    Advanced Trading Bot on DYDX with AWS & Python

    Skills you'll gain: DevOps, Cloud Deployment, Amazon Elastic Compute Cloud, Technical Analysis, Real Time Data

    Advanced · Course · 1 - 3 Months

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    Northeastern University

    Agile Software Development Part 2

    Skills you'll gain: Agile Software Development, Agile Methodology, Scaled Agile Framework, Agile Project Management, Conflict Management, Leadership, Sprint Planning, Scrum (Software Development), Project Planning, Team Building, Software Development Life Cycle, Prioritization, Backlogs, Sprint Retrospectives, Kanban Principles, User Story, Lean Methodologies, Communication, Continuous Improvement Process

    Mixed · Course · 1 - 3 Months

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    Packt

    Generative AI Art For Beginners

    Skills you'll gain: Prompt Engineering, Generative AI, Prompt Patterns, Artificial Intelligence, Image Analysis, Natural Language Processing, Machine Learning

    Beginner · Course · 1 - 4 Weeks

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    Alex Genadinik

    How I Got 1k Followers In 1 Day: TikTok Marketing & Ads

    Skills you'll gain: TikTok, Case Studies, Advertising, Digital Advertising, Drive Engagement, Growth Strategies, Social Media Campaigns, Customer Engagement, Social Media Marketing, Social Media, Target Audience, Marketing Strategies, Video Production, Content Creation

    Mixed · Course · 1 - 4 Weeks

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    IBM

    Introduction to Agile Development and Scrum

    Skills you'll gain: User Story, Agile Software Development, Scrum (Software Development), Agile Methodology, Kanban Principles, Backlogs, Sprint Retrospectives, Agile Project Management, Workflow Management, Sprint Planning, Team Management, Product Requirements, Lean Methodologies, Performance Measurement

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    Rating, 4.9 out of 5 stars
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    Beginner · Course · 1 - 4 Weeks

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    University of California, Irvine

    Fundamentals of Management

    Skills you'll gain: Goal Setting, Professional Networking, Business Management, Staff Management, Leadership and Management, People Management, Planning, Customer Service, Business Leadership, Organizational Leadership, Organizational Strategy, Leadership, Change Management, Decision Making

    4.6
    Rating, 4.6 out of 5 stars
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    4K reviews

    Mixed · Course · 1 - 4 Weeks

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    University of Virginia

    Agile Meets Design Thinking

    Skills you'll gain: Agile Product Development, User Story, Design Thinking, Agile Methodology, Agile Software Development, Product Design, Product Development, User Centered Design, User Research, Persona Development, Innovation, Product Management, Discussion Facilitation, Software Development

    4.7
    Rating, 4.7 out of 5 stars
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    3.6K reviews

    Beginner · Course · 1 - 4 Weeks

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    École Polytechnique

    How to Write and Publish a Scientific Paper (Project-Centered Course)

    Skills you'll gain: Peer Review, Journals, Scientific Methods, Research, Research Design, Proofreading, Research Methodologies, Editing, Ethical Standards And Conduct, Data Management

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    Rating, 4.6 out of 5 stars
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    2.7K reviews

    Mixed · Course · 1 - 4 Weeks

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    Board Infinity

    Mastering Brand Awareness: Fundamentals to Advanced

    Skills you'll gain: Target Audience, Marketing Psychology, Digital Media Strategy, Target Market, Paid media, Marketing Analytics, Social Media Campaigns, Persona Development, Marketing, Google Analytics, Social Media, Storytelling, Content Strategy

    Intermediate · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular customer journey courses

  • Industrial IoT Integration with Micro850 PLC: Packt
  • Email Marketing Metrics & Drafts: Coursera
  • Master Cloud Accounting with Wave Apps: Analyze & Manage: EDUCBA
  • Advanced Trading Bot on DYDX with AWS & Python: Packt
  • Agile Software Development Part 2: Northeastern University
  • Generative AI Art For Beginners: Packt
  • How I Got 1k Followers In 1 Day: TikTok Marketing & Ads: Alex Genadinik
  • Introduction to Agile Development and Scrum: IBM
  • Fundamentals of Management: University of California, Irvine
  • Agile Meets Design Thinking: University of Virginia

Skills you can learn in Marketing

Market (economics) (28)
Social Media (15)
Marketing Strategy (14)
Analytics (13)
Brand (13)
Digital Marketing (13)
Marketing Analytics (11)
Plan (11)
Advertising (9)
Modeling (9)
Social Media Marketing (9)
Brand Management (7)

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