Johns Hopkins University
Skills you'll gain: Gerontology, Health Policy, Public Health, Health Disparities, Epidemiology, Medicare, Social Determinants Of Health, Health Care, Long Term Care, Health Systems, Patient Education And Counseling, Communication Disorders, Patient-centered Care, Disabilities
Beginner · Course · 1 - 4 Weeks

Alfaisal University | KLD
Skills you'll gain: Customer Service, Telephone Skills, Verbal Communication Skills, Personalized Service, Customer experience improvement, Customer Complaint Resolution, Customer Relationship Building, Non-Verbal Communication, Communication, Active Listening
Beginner · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Employee Engagement, Interactive Learning, Stress Management, Drive Engagement, Employee Retention, Strategic Planning, Personal Development, Empathy, Leadership, Self-Awareness, Business
Intermediate · Course · 1 - 4 Weeks

University of Virginia Darden School Foundation
Skills you'll gain: ChatGPT, Personalized Service, Prompt Engineering, AI Personalization, Customer Engagement, Generative AI, Customer Service, Self Service Technologies, Customer experience improvement, Customer Support, Performance Analysis, Performance Improvement
Beginner · Course · 1 - 4 Weeks

University of Geneva
Skills you'll gain: Health Policy, Health Disparities, Health Equity, Healthcare Ethics, Public Health, Health Care, Research, Health Systems, Research Methodologies, Social Determinants Of Health, Community Health, Epidemiology, Cultural Responsiveness, Cultural Sensitivity, Data Collection
Intermediate · Course · 1 - 3 Months

University of California, Irvine
Skills you'll gain: Salesforce, Data Security, Customer Relationship Management (CRM) Software, Customer Engagement, Role-Based Access Control (RBAC), Customer Service, Data Maintenance, Business Reporting, Data Management, Workflow Management, Data Integrity, Process Design, Lead Generation, Business Process Automation, Cloud Computing, Automation, Mobile Security
Beginner · Course · 1 - 4 Weeks

Pontificia Universidad Católica de Chile
Skills you'll gain: Caregiving, Family Support, Diversity Awareness, Chronic Diseases, Care Management, Patient Education and Support, Mental and Behavioral Health Specialties, Preventative Care, Patient Treatment, School Psychology, Pediatrics, Emergency Response, Treatment Planning, Neurology, Pharmacotherapy
Beginner · Course · 1 - 4 Weeks

Automatic Data Processing, Inc. (ADP)
Skills you'll gain: Benefits Administration, Compensation and Benefits, Human Resource Policies, Human Resource Strategy, Human Resources, Employee Assistance Programs, Communication Planning, Health Care, Program Evaluation, Insurance, Diversity and Inclusion, Dental Care
Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Health Equity, Health Disparities, Social Determinants Of Health, Health Policy, Public Health, Socioeconomics, Community Health, Stress Management, Health Care, Social Studies, Mental and Behavioral Health, Occupational Health, Psychology, Environmental Issue
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Continuous Monitoring, Medical Privacy, Risk Management, Health Information Management, Health Care Procedure and Regulation, Risk Mitigation, Information Privacy, Security Management, Risk Analysis, Patient Safety, Personally Identifiable Information, Information Systems Security, Security Controls, Data Security, Regulatory Compliance, Threat Modeling, Vulnerability Assessments
Beginner · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Google Cloud Platform, Cloud API, Health Informatics, Data Import/Export, Data Mapping, Health Care, Health Information Management, Data Store, Web Development
Intermediate · Project · Less Than 2 Hours

University of Copenhagen
Skills you'll gain: Pharmacology
Intermediate · Course · 1 - 4 Weeks