
Skills you'll gain: User Feedback, Customer Service, Customer experience strategy (CX), Customer Engagement, Customer Insights, Customer Analysis, Communication, Continuous Improvement Process, Case Studies, Culture Transformation, Focus Group, Data-Driven Decision-Making, Social Media
Beginner · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Telehealth, Patient Preparation, Teamwork, Patient Communication, Collaboration, Vital Signs, Medical Imaging, Patient Evaluation, Clinical Assessment, Health Technology, Health Assessment, Patient Coordination, Patient Education And Counseling, Patient-centered Care, Patient Education and Support, Patient Treatment, Health Care, Telecommunications, Care Management, Communication
Beginner · Specialization · 1 - 4 Weeks

Coursera
Skills you'll gain: Systems Thinking, Creative Thinking, Innovation, Systems Analysis, Complex Problem Solving, Analysis, Business Systems Analysis, Strategic Thinking, Critical Thinking, Organizational Change, Collaboration, Data Visualization
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Bash (Scripting Language), Scalability, Distributed Computing, Big Data, Operating Systems, Performance Tuning, File Systems, Linux, Scripting, Command-Line Interface, OS Process Management, Artificial Intelligence
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Strategic Leadership, Strategic Planning, Leadership, Business Planning, Organizational Change, Business Strategy, Organizational Strategy, Planning, Strategic Decision-Making, Collaboration, Organizational Leadership, Change Management, Relationship Building, Influencing
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: Contract Management, Performance Analysis, Generative AI Agents, Legal Technology, Contract Review, Analysis, Workflow Management, Compliance Management, Business Process Automation, Vendor Management, Process Improvement and Optimization, Automation, Operational Efficiency, Risk Management
Intermediate · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Microsoft Azure, Cloud Management, Cloud Computing, Cloud Computing Architecture, Infrastructure As A Service (IaaS), Cloud Services, Infrastructure as Code (IaC), Virtual Machines, System Monitoring, Cloud Security, Scalability
Beginner · Course · 1 - 4 Weeks

University of Pennsylvania
Skills you'll gain: Process Analysis, Operational Performance Management, Capacity Planning, Operational Analysis, Key Performance Indicators (KPIs), Operations Management, Operational Efficiency, Business Operations, Process Optimization, Business Metrics, Business Workflow Analysis, Performance Analysis, Business Process Management, Return On Investment, Customer Analysis, Resource Utilization, Customer experience improvement
Intermediate · Course · 1 - 4 Weeks

Rutgers the State University of New Jersey
Skills you'll gain: Digital Transformation, Customer Engagement, Business Technologies, Customer experience improvement, Augmented and Virtual Reality (AR/VR), Business Transformation, Technology Strategies, Business Marketing, Cross-Functional Collaboration, Internet Of Things, Emerging Technologies, Business Ethics, Customer Retention, Data Ethics, Customer Relationship Management (CRM) Software, FinTech, Blockchain, Artificial Intelligence, Market Trend
Intermediate · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Project Management, Data Management, Data Science, Data-Driven Decision-Making, Data Presentation, Technical Communication, Project Implementation, Data Analysis, Team Building, Team Management, Solution Delivery, Cross-Functional Team Leadership, Leadership
Mixed · Course · 1 - 4 Weeks

Alignor
Skills you'll gain: Influencing, Conflict Management, Diversity Awareness, Collaboration, Diversity and Inclusion, Cultural Diversity, Decision Making, Team Management, Discussion Facilitation, Communication, Leadership, Negotiation, Relationship Building, Active Listening
Intermediate · Course · 1 - 4 Weeks

Simplilearn
Skills you'll gain: Content Strategy, Content Marketing, Content Performance Analysis, Web Content, Social Media Content, Paid media, Digital Content, Marketing Strategies, Content Creation, Email Marketing, Copywriting, Search Engine Optimization, Digital Advertising, Business-To-Consumer, Target Audience, Key Performance Indicators (KPIs), Customer Engagement, B2B Sales
Beginner · Course · 1 - 4 Weeks