Skills you'll gain: Customer Service, Personalized Service, Customer Complaint Resolution, Customer experience improvement, Customer Relationship Building, Customer Engagement, Verbal Communication Skills, Telephone Skills, Communication, Non-Verbal Communication, Active Listening

Skills you'll gain: Google Gemini, Business Writing, Timelines

Skills you'll gain: Conflict Management, Active Listening, Interviewing Skills, Empathy, Interpersonal Communications, Communication, Decision Making

Skills you'll gain: Diversity Equity and Inclusion Initiatives, Diversity Awareness, Diversity and Inclusion, Cultural Diversity, Workplace inclusivity, Social Justice, Human Resources, Intercultural Competence, Disabilities, Communication Strategies, Vulnerability

Skills you'll gain: Technical Management, Engineering Management, Meeting Facilitation, Decision Making, Team Leadership, Team Building, Team Management, Leadership, Goal Setting, Discussion Facilitation, Delegation Skills, People Development, Communication, Recruitment

Skills you'll gain: Delegation Skills, Engineering Management, Technical Management, Organizational Leadership, Culture Transformation, Leadership and Management, Team Leadership, Team Motivation, Leadership, Organizational Effectiveness, Employee Engagement, Empowerment, Employee Performance Management

Skills you'll gain: Innovation, Education Software and Technology, Digital pedagogy, Creative Thinking, Adult Education, Technology Strategies, Professional Development, Goal Setting

Skills you'll gain: Peer Review, Writing, Editing, Proofreading, Content Creation, Concision, Constructive Feedback, Business Writing, Organizational Skills, Keyword Research, Detail Oriented, Action Oriented

Skills you'll gain: Recruitment, Recruitment Strategies, Talent Acquisition, Drive Engagement, Brand Loyalty, Interviewing Skills, Brand Awareness, Employee Onboarding, Customer experience strategy (CX), Personalized Service, Relationship Building

Skills you'll gain: Collaboration, Cultural Diversity, Diversity Awareness, Disabilities, Community Organizing, Community Development, Immigration Law, Community Outreach, Social Skills, Social Impact, Community and Social Work, Social and Human Services, Social Work, Social Justice, Empathy, Communication, Mental Health Diseases and Disorders, Student Engagement

Skills you'll gain: Excel Formulas, Microsoft Excel, Spreadsheet Software, Data Analysis Expressions (DAX), Accounting and Finance Software, Business Mathematics, Financial Data

Skills you'll gain: Design Thinking, Ideation, User Research, Culture Transformation, Creative Problem-Solving, Qualitative Research, Problem Solving, Brainstorming, Human Centered Design, Solution Design, Creative Thinking, Organizational Change, User Experience, Customer experience improvement, Innovation, Empathy, Strategic Thinking, Systems Thinking, Thought Leadership, Leadership