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  • Technical Support

Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.


Popular Technical Support Courses and Certifications


  • Status: Free Trial
    Free Trial
    I

    IBM

    Introduction to Networking and Storage

    Skills you'll gain: Data Storage, OSI Models, General Networking, Wireless Networks, Data Storage Technologies, Local Area Networks, Networking Hardware, Computer Networking, Network Architecture, Network Infrastructure, TCP/IP, Performance Tuning, Network Protocols, Microsoft Windows, Network Troubleshooting, Network Security, Wide Area Networks, Command-Line Interface

    4.7
    Rating, 4.7 out of 5 stars
    ·
    563 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of California, Irvine

    Introduction to Financial Accounting: The Accounting Cycle

    Skills you'll gain: Ledgers (Accounting), Accounting Systems, Accounting, Month End Closing, Accounting Records, Bookkeeping, Financial Accounting, Financial Statements, General Accounting, General Ledger, Accrual Accounting, Standard Accounting Practices, Financial Reporting, Accruals, Income Statement, Balance Sheet, Revenue Recognition, Business Ethics, Ethical Standards And Conduct, Reconciliation

    4.7
    Rating, 4.7 out of 5 stars
    ·
    727 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Colorado System

    Palliative Care: It's Not Just Hospice Anymore

    Skills you'll gain: Pain Management, Hospice, Patient-centered Care, Patient Communication, Patient Education And Counseling, Care Management, Patient Evaluation, Patient Advocacy, Active Listening, Compassion, Treatment Planning, Healthcare Ethics, Respiratory Care, Empathy, Self-Awareness, Health Assessment, Psychiatric Assessments, Clinical Assessment, Care Coordination, Communication

    4.8
    Rating, 4.8 out of 5 stars
    ·
    496 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    D

    Duke University

    Rust Programming

    Skills you'll gain: Rust (Programming Language), Containerization, Data Pipelines, CI/CD, Docker (Software), Jenkins, DevOps, Large Language Modeling, Restful API, Serverless Computing, Generative AI, Amazon Web Services, Development Testing, Software Testing, Maintainability, Command-Line Interface, Prometheus (Software), Natural Language Processing, Computer Programming, Cloud Computing

    3.9
    Rating, 3.9 out of 5 stars
    ·
    259 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Artificial Intelligence on Microsoft Azure

    Skills you'll gain: Responsible AI, Anomaly Detection, Computer Vision, Artificial Intelligence, Microsoft Azure, Image Analysis, Natural Language Processing, Artificial Intelligence and Machine Learning (AI/ML), Applied Machine Learning, Data Ethics, Machine Learning, Large Language Modeling, Predictive Modeling

    4.5
    Rating, 4.5 out of 5 stars
    ·
    964 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    Universidad Nacional Autónoma de México

    Tecnología musical con software libre

    Skills you'll gain: Music Theory, Music, Open Source Technology, Media Production, Musical Composition, Music History, Electronic Components, Post-Production, Electronics, Aesthetics, Hardware Design, Collaborative Software, Digital Design, Instrumental Music, Data Sharing, Embedded Systems, System Configuration, Algorithms, Creativity, Digital Publishing

    4.8
    Rating, 4.8 out of 5 stars
    ·
    259 reviews

    Intermediate · Specialization · 3 - 6 Months

  • A

    Amazon Web Services

    Introduction to Information Technology and AWS Cloud

    Skills you'll gain: Amazon Web Services, Web Applications, Cloud Services, Amazon Elastic Compute Cloud, Information Technology, Cloud Computing, Public Cloud, IT Infrastructure, Computer Systems, Amazon S3, Web Development, General Networking, Web Servers, Operating Systems, Servers, Virtualization, Data Centers, Hypertext Markup Language (HTML), Data Analysis, Project Management

    4.8
    Rating, 4.8 out of 5 stars
    ·
    492 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Create IT Diagrams with Lucidchart

    Skills you'll gain: Data Import/Export, Collaborative Software, Technical Communication, Technical Documentation, Graphical Tools, User Accounts

    4.8
    Rating, 4.8 out of 5 stars
    ·
    30 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Preview
    Preview
    U

    University of Illinois Urbana-Champaign

    An Introduction to Accessibility and Inclusive Design

    Skills you'll gain: Disabilities, Web Content Accessibility Guidelines, Education and Training, Adaptive Equipment, Hypertext Markup Language (HTML), Instructional Design, Visual Impairment Education, Law, Regulation, and Compliance, Microsoft Office, Advocacy

    4.7
    Rating, 4.7 out of 5 stars
    ·
    246 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    N

    National Taiwan University

    CAD/BIM技術與應用

    Skills you'll gain: Engineering Drawings, Architectural Drawing, AutoCAD, SketchUp (3D Modeling Software), Autodesk Revit, Building Information Modeling, Drafting and Engineering Design, 3D Modeling, Engineering Management, Computer-Aided Design, Technical Drawing, Engineering Design Process, Structural Engineering, Construction Estimating, Visualization (Computer Graphics), Architectural Engineering, Engineering Practices, Building Design, Civil and Architectural Engineering, Blueprint Reading

    4.7
    Rating, 4.7 out of 5 stars
    ·
    358 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Vital Skills for Data Science

    Skills you'll gain: Data Ethics, Data Visualization Software, Interactive Data Visualization, Visualization (Computer Graphics), Data Security, Data Presentation, Cybersecurity, Technical Communication, Healthcare Ethics, Cyber Attacks, Statistical Reporting, Data Storytelling, User Centered Design, Authentications, Data Science, Ethical Standards And Conduct, User Experience Design, Responsible AI, Information Privacy, Analysis

    Build toward a degree

    4.3
    Rating, 4.3 out of 5 stars
    ·
    122 reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Google Workspace Core Services

    Skills you'll gain: Google Workspace, Gmail, Google Gemini, Email Automation, Service Management, Scripting, Automation, Document Management, Collaborative Software, Configuration Management, Data Sharing

    4.7
    Rating, 4.7 out of 5 stars
    ·
    1K reviews

    Beginner · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular technical support courses

  • Introduction to Networking and Storage: IBM
  • Introduction to Financial Accounting: The Accounting Cycle: University of California, Irvine
  • Palliative Care: It's Not Just Hospice Anymore: University of Colorado System
  • Rust Programming: Duke University
  • Artificial Intelligence on Microsoft Azure: Microsoft
  • Tecnología musical con software libre: Universidad Nacional Autónoma de México
  • Introduction to Information Technology and AWS Cloud: Amazon Web Services
  • Create IT Diagrams with Lucidchart: Coursera
  • An Introduction to Accessibility and Inclusive Design: University of Illinois Urbana-Champaign
  • CAD/BIM技術與應用: National Taiwan University

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