Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Skills you'll gain: Cloud Deployment, Peripheral Devices, Cloud Computing Architecture, Cloud Services, Cloud Infrastructure, Cloud Computing, Cloud Storage, Cybersecurity, Data Storage, OSI Models, Computer Hardware, General Networking, Cyber Attacks, Disaster Recovery, Data Strategy, Data Security, Artificial Intelligence, Generative AI, Computer Programming, Technical Support
Beginner · Specialization · 3 - 6 Months

Vanderbilt University
Skills you'll gain: Prompt Engineering, Retrieval-Augmented Generation, Prompt Patterns, ChatGPT, Generative AI, LLM Application, Productivity, AI Personalization, AI Enablement, OpenAI, Artificial Intelligence, Large Language Modeling, Anthropic Claude, Expense Management, Productivity Software, Creativity, Verification And Validation, Communication, Planning, Marketing
Beginner · Specialization · 3 - 6 Months

Vanderbilt University
Skills you'll gain: Prompt Engineering, ChatGPT, Prompt Patterns, Multimodal Prompts, LLM Application, Productivity, OpenAI, Anthropic Claude, Creative Problem-Solving, AI Enablement, Generative AI, AI Personalization, Creative Thinking, Artificial Intelligence, Innovation, Brainstorming, Large Language Modeling, Game Design, Education Software and Technology, Student Engagement
Beginner · Specialization · 1 - 3 Months

University of Michigan
Skills you'll gain: Hypertext Markup Language (HTML), Web Design, Application Deployment, Web Content, Web Development, Web Content Accessibility Guidelines, Usability, Browser Compatibility
Beginner · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Information Technology Infrastructure Library, Problem Management, IT Service Management, Service Management, IT Management, Change Control, Information Technology Operations, Information Technology, Service Level, Operations Management, Technical Support and Services, Incident Management, Governance, Technical Management, Help Desk Support, Asset Management, Operations, Automation
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: User Story, Software Development Life Cycle, Software Architecture, Agile Software Development, Scrum (Software Development), Sprint Retrospectives, Software Design, Kanban Principles, Cloud-Native Computing, DevOps, Information Technology, Software Engineering, Computer Hardware, Software Design Patterns, Agile Product Development, Agile Methodology, Sprint Planning, Leadership, Risk Management, Communication
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: UI/UX Research, Usability Testing, Presentations, User Experience Design, User Research, Mobile Development, Data Ethics, User Centered Design, Prototyping, Research Methodologies, Wireframing, Interviewing Skills, Information Privacy
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Cloud Deployment, Agile Software Development, Scrum (Software Development), Agile Methodology, Cloud Computing Architecture, Cloud Services, Kanban Principles, Cloud Infrastructure, Cloud-Native Computing, DevOps, Cloud Computing, Cloud Storage, Agile Product Development, Agile Project Management, Cloud Security, CI/CD, User Story, Microservices, Sprint Retrospectives, Infrastructure as Code (IaC)
Beginner · Specialization · 3 - 6 Months

Google Cloud
Skills you'll gain: Google Cloud Platform, Google App Engine, Cloud Infrastructure, Identity and Access Management, Big Data, Containerization, Cloud Services, Infrastructure As A Service (IaaS), Kubernetes, Cloud Computing, Cloud Storage, Network Infrastructure, Platform As A Service (PaaS), Virtual Machines, Cloud Applications, Application Deployment, Data Storage Technologies, Scalability
Beginner · Course · 1 - 3 Months

Vanderbilt University
Skills you'll gain: Prompt Engineering, ChatGPT, Prompt Patterns, Database Design, LLM Application, Productivity, OpenAI, Data Migration, Generative AI, AI Enablement, Software Documentation, SQL, Dashboard, Artificial Intelligence, Database Management, Data Visualization, Large Language Modeling, Gap Analysis, Data Analysis, Automation
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Prompt Patterns, Generative AI, Interactive Data Visualization, Business Intelligence, ChatGPT, Data Presentation, Infographics, Data Visualization, Dashboard, Data Ethics, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, SQL, Data Analysis, Responsible AI, Machine Learning, Presentations, Context Management, Natural Language Processing
Intermediate · Specialization · 1 - 3 Months

University of Virginia
Skills you'll gain: User Story, Agile Software Development, Usability Testing, New Product Development, Design Thinking, Agile Project Management, Agile Methodology, Scrum (Software Development), Product Management, Innovation, Continuous Delivery, Agile Product Development, Product Improvement, Product Testing, Customer Insights, Product Lifecycle Management, User Research, User Centered Design, Sprint Planning, Kanban Principles
Beginner · Specialization · 3 - 6 Months