Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Skills you'll gain: User Story, Software Development Life Cycle, Software Architecture, Agile Software Development, Scrum (Software Development), Sprint Retrospectives, Software Design, Kanban Principles, Cloud-Native Computing, DevOps, Information Technology, Software Engineering, Computer Hardware, Software Design Patterns, Agile Product Development, Agile Methodology, Sprint Planning, Leadership, Risk Management, Communication
Beginner · Professional Certificate · 3 - 6 Months

Vanderbilt University
Skills you'll gain: Claude Code, Prompt Engineering, ChatGPT, Generative AI Agents, Prompt Patterns, Generative AI, Multimodal Prompts, AI Workflows, AI Orchestration, LLM Application, Productivity, AI Personalization, Artificial Intelligence and Machine Learning (AI/ML), Software Engineering, Software Development Tools, Software Development, Software Architecture, Automation, Software Testing, Software Design
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Cloud Deployment, Agile Software Development, Scrum (Software Development), Agile Methodology, Cloud Computing Architecture, Cloud Services, Kanban Principles, Cloud Infrastructure, Cloud-Native Computing, DevOps, Cloud Computing, Cloud Storage, Agile Product Development, Agile Project Management, Cloud Security, CI/CD, User Story, Microservices, Sprint Retrospectives, Infrastructure as Code (IaC)
Beginner · Specialization · 3 - 6 Months

Google Cloud
Skills you'll gain: Google Cloud Platform, Google App Engine, Cloud Infrastructure, Identity and Access Management, Big Data, Containerization, Cloud Services, Infrastructure As A Service (IaaS), Kubernetes, Cloud Computing, Cloud Storage, Network Infrastructure, Platform As A Service (PaaS), Virtual Machines, Cloud Applications, Application Deployment, Data Storage Technologies, Scalability
Beginner · Course · 1 - 3 Months

Multiple educators
Skills you'll gain: Prompt Patterns, AI Enablement, Personalized Service, Data Ethics, Customer experience improvement, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Customer Advocacy, Large Language Modeling, Responsible AI, Content Creation, Machine Learning, Image Analysis, Context Management
Beginner · Specialization · 1 - 3 Months

Logical Operations
Skills you'll gain: Information Technology Infrastructure Library, Service Management, IT Service Management, Information Technology, Information Technology Operations, Service Level, Operations Management, Asset Management, Operations
Mixed · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Google Cloud Platform, Google App Engine, Application Deployment, Cloud Infrastructure, Kubernetes, Database Architecture and Administration, MySQL, Cloud Computing Architecture, Dataflow, PostgreSQL, Identity and Access Management, Cloud Deployment, Big Data, Data Migration, Cloud Management, Cloud Security, Cloud Applications, Operational Databases, Database Design, Database Management
Intermediate · Specialization · 3 - 6 Months

Vanderbilt University
Skills you'll gain: Prompt Engineering, ChatGPT, Prompt Patterns, Database Design, LLM Application, Productivity, OpenAI, Data Migration, Generative AI, AI Enablement, Software Documentation, SQL, Dashboard, Artificial Intelligence, Database Management, Data Visualization, Large Language Modeling, Gap Analysis, Data Analysis, Automation
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Prompt Patterns, Generative AI, Interactive Data Visualization, Business Intelligence, ChatGPT, Data Presentation, Infographics, Data Visualization, Dashboard, Data Ethics, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, SQL, Data Analysis, Responsible AI, Machine Learning, Presentations, Context Management, Natural Language Processing
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Consulting, Relationship Management, Business Consulting, Product Strategy, SAP Applications, Technical Consulting, Relationship Building, Project Management, Rapport Building, Consultative Approaches, Project Implementation, Agile Methodology, Company, Product, and Service Knowledge, Waterfall Methodology, Solution Delivery, Systems Thinking, Business Transformation, Digital Transformation, Design Thinking, Business Research
Beginner · Course · 1 - 3 Months

Skills you'll gain: IT Service Management, Technical Support, Desktop Support, Service Level, Help Desk Support, Customer Service, System Support, End User Training and Support, Remote Access Systems, Issue Tracking, Technical Communication, Technical Documentation
Beginner · Course · 1 - 3 Months

Skills you'll gain: Active Listening, Problem Solving, Collaboration, Presentations, Critical Thinking and Problem Solving, Interpersonal Communications, Teamwork, Conflict Management, Creative Problem-Solving, Constructive Feedback, Creative Thinking, Root Cause Analysis, Team Building, Virtual Teams, Public Speaking, Persuasive Communication, Client Services, Professional Development, Ability To Meet Deadlines, Business Research
Beginner · Specialization · 1 - 3 Months