Skills you'll gain: Prompt Engineering, Customer Retention, Customer Acquisition Management, User Feedback, Responsible AI, Customer Service, Customer experience strategy (CX), Customer Success Management, Customer Engagement, Generative AI, Customer Support, Customer Analysis, AI Personalization, ChatGPT, Anthropic Claude, Artificial Intelligence, Business Process Automation, Data-Driven Decision-Making, Automation, Predictive Analytics

Skills you'll gain: Statistical Hypothesis Testing, Biostatistics, Sampling (Statistics), Statistical Inference, Scientific Methods, Quantitative Research, Public Health

Skills you'll gain: Cloud Infrastructure, Network Architecture, Computer Networking, Cloud Computing Architecture, Software-Defined Networking, Cloud Computing, Network Routing, TCP/IP, Wide Area Networks, Data Centers, Network Performance Management, Network Switches, Virtual Machines, Scalability, Python Programming

Skills you'll gain: Generative AI, Exploratory Data Analysis, Data Ethics, Feature Engineering, Predictive Modeling, AI Enablement, Responsible AI, Data Visualization, Data Science, Data Synthesis, Data Preprocessing, Data Analysis, Data Manipulation, Model Evaluation, Natural Language Processing

Skills you'll gain: Project Management Software, Project Management, Project Coordination, Workflow Management, Timelines, Organizational Skills, Collaborative Software, Project Planning, Team Management, User Accounts

Skills you'll gain: Loyalty Programs, Customer Relationship Management (CRM) Software, Customer Retention, Customer Success Management, Sales Management, Marketing Automation, Marketing Strategies, Business Development, Performance Management, Performance Measurement, Data-Driven Decision-Making

Skills you'll gain: Persuasive Communication, Emergency Response, Conflict Management, Patient Communication, Crisis Intervention, Leadership, Collaboration, Teamwork, Interviewing Skills, Safety and Security, Hazard Communication (HazCom), Communication, Cultural Sensitivity, Risk Management, Social Determinants Of Health, Cultural Diversity, Media and Communications, Interpersonal Communications, Verbal Communication Skills, Public Health

Skills you'll gain: Supervised Learning, Applied Machine Learning, Unsupervised Learning, Bayesian Network, Machine Learning Methods, Computational Logic, Program Development, Machine Learning, Artificial Intelligence, Machine Learning Algorithms, Markov Model, Artificial Intelligence and Machine Learning (AI/ML), Algorithms, Computational Thinking, Creativity, Game Theory, Theoretical Computer Science, Software Development, Generative AI, Social Sciences

Skills you'll gain: New Product Development, Innovation, Market Opportunities, Ideation, Entrepreneurship, Product Management, Corporate Strategy, Customer Analysis, Competitive Analysis, Market Analysis, Initiative and Leadership, Target Market, Business Strategy, Value Propositions

Skills you'll gain: Corporate Tax, Income Tax, Tax Laws, Liquidation, Tax Planning, Tax Compliance, Mergers & Acquisitions, Capital Expenditure, Organizational Structure, Depreciation, Business Analysis

Skills you'll gain: Vulnerability Management, Threat Modeling, Open Web Application Security Project (OWASP), Intrusion Detection and Prevention, Incident Response, Computer Security Incident Management, Stakeholder Communications, Vulnerability Assessments, Threat Detection, Event Monitoring, Hardening, Network Security, Threat Management, Security Controls, Security Information and Event Management (SIEM), TCP/IP, Cybersecurity, Linux, Debugging, SQL

Skills you'll gain: Canva (Software), Infographics, Design, Logo Design, Creative Design, Digital Design, Graphic and Visual Design Software