Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Skills you'll gain: MySQL, Database Management, Database Administration, Data Warehousing, Linux Commands, Star Schema, Data Integrity, Unit Testing, Algorithms, Command-Line Interface, Software Visualization, Linux, Pseudocode, Query Languages, Collaborative Software, Django (Web Framework), Database Architecture and Administration, Computational Thinking, Test Driven Development (TDD), File Management
Beginner · Professional Certificate · 3 - 6 Months

Logical Operations
Skills you'll gain: Adobe InDesign, Adobe Creative Cloud, Document Management, Layout Design, File Management, Productivity Software, Graphic Design, Multimedia, Digital Publishing, Graphic and Visual Design, User Interface (UI), Style Guides, Graphic and Visual Design Software, Typography
Mixed · Course · 1 - 3 Months

CertNexus
Skills you'll gain: Customer experience improvement, Data Strategy, Data Modeling, Marketing Analytics, Customer Insights, Business Analytics, Business Intelligence, Marketing Strategies, Data Science, Operational Efficiency, Marketing, Data Ethics, Analytics, Customer Service, Big Data, Descriptive Analytics, Business Strategy, Data Collection, Predictive Analytics, Governance
Mixed · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: AWS Identity and Access Management (IAM), Infrastructure as Code (IaC), Large Language Modeling, Amazon CloudWatch, AWS CloudFormation, Software Development Life Cycle, CI/CD, Amazon Web Services, Professional Networking, Amazon DynamoDB, Amazon S3, Extract, Transform, Load, Prompt Engineering, DevOps, Software Architecture, Cloud Computing Architecture, Cloud Management, Data Management, Problem Solving, Teamwork
Build toward a degree
Beginner · Professional Certificate · 3 - 6 Months
University of California, Davis
Skills you'll gain: Keyword Research, Search Engine Optimization, Web Analytics and SEO, Search Engine Marketing, Competitive Analysis, Content Strategy, Blogs, Web Content, Social Media, Social Media Strategy, Target Audience, Presentations, Content Creation, Google Analytics, Report Writing, Data Analysis, Analytics, Social Media Marketing, Client Services, Content Marketing
Beginner · Specialization · 3 - 6 Months

Yale University
Skills you'll gain: Negotiation, Contract Negotiation, Conflict Management, Mediation, Leadership, Communication, Persuasive Communication, Influencing, Relationship Building, Collaboration, Game Theory, Strategic Decision-Making
Mixed · Course · 1 - 3 Months

Coursera
Skills you'll gain: Canva (Software), Social Media Content, Social Media Campaigns, Content Creation, Visual Design, Social Media Marketing, Generative AI, Video Production, Graphic Design, Video Editing, ChatGPT, Content Marketing, Marketing Design, AI Workflows, Prompt Engineering, Content Strategy, Animations, Storytelling, Branding, Responsible AI
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: AI Security, Microservices, Site Reliability Engineering, Failure Analysis, Distributed Computing, Middleware, Failure Mode And Effects Analysis, Continuous Monitoring, AI Workflows, Performance Tuning, Dependency Analysis, Performance Metric, Performance Analysis, Application Performance Management, System Monitoring, Service Level
Intermediate · Course · 1 - 4 Weeks

CertNexus
Skills you'll gain: Application Security, Human Factors (Security), Secure Coding, Open Web Application Security Project (OWASP), Vulnerability, Computer Security, Vulnerability Management, Vulnerability Assessments, Data Security, Security Strategy, Security Controls, Cyber Security Strategy, Application Design, Computer Programming, Design, Python Programming, Javascript, Design Strategies, JavaScript Frameworks, Node.JS
Mixed · Course · 1 - 4 Weeks

Vanderbilt University
Skills you'll gain: File I/O, Integrated Development Environments, Matlab, Software Development Tools, Programming Principles, Debugging, Computer Programming, Mathematical Software, Linear Algebra, Data Structures, Computational Logic, Algorithms, Problem Solving, Plot (Graphics)
Beginner · Course · 1 - 3 Months

Macquarie University
Skills you'll gain: Risk Management Framework, Persuasive Communication, Storytelling, Influencing, Risk Management, Governance, Change Management, Organizational Change, Communication, Enterprise Risk Management (ERM), Business Risk Management, Conflict Management, Leadership, Business Transformation, Operational Risk, Negotiation, Verbal Communication Skills, Intercultural Competence, Stakeholder Management, Process Management
Beginner · Specialization · 3 - 6 Months

Google Cloud
Skills you'll gain: Business Transformation, Innovation, Digital Transformation, Data Governance, Model Evaluation, Google Cloud Platform, Google Workspace, Responsible AI, Technology Strategies, Cloud Solutions, Cloud Services, Cloud Computing, Data Strategy, Cloud Infrastructure, Cloud Applications, Collaborative Software, Team Building, Infrastructure As A Service (IaaS), Artificial Intelligence and Machine Learning (AI/ML), Machine Learning
Beginner · Specialization · 3 - 6 Months