• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Technical Support

Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Popular Technical Support Courses and Certifications


  • Status: Preview
    Preview
    C

    Coursera

    GenAI for Customer Service Representatives

    Skills you'll gain: AI Personalization, Generative AI, Personalized Service, Responsible AI, User Feedback, Customer Analysis, Customer Service, Customer experience improvement, AI Integrations, LLM Application, Data Ethics

    4.9
    Rating, 4.9 out of 5 stars
    ·
    10 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    L

    LearnQuest

    Defending Against AI-Driven Phishing and Social Engineering

    Skills you'll gain: Penetration Testing, Cybersecurity, Cyber Security Assessment, Anomaly Detection, Cyber Attacks, Threat Detection, AI Security, Security Awareness, Network Analysis, Generative AI, Prompt Engineering, Email Security, Unsupervised Learning, Applied Machine Learning

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    K

    KodeKloud

    Chaos Engineering

    Skills you'll gain: Cloud Engineering, Amazon CloudWatch, Amazon Elastic Compute Cloud, Failure Analysis, Site Reliability Engineering, Failure Mode And Effects Analysis, Test Engineering, Scenario Testing, Disaster Recovery, Cloud Infrastructure, AWS Identity and Access Management (IAM), Simulations, System Testing, Operational Databases

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    E

    EDUCBA

    cPanel Basics: Configure, Manage & Optimize

    Skills you'll gain: Control Panels, User Accounts, File Management, User Provisioning, System Configuration, Content Management, Application Deployment, Web Presence, Safety and Security, User Interface (UI)

    5
    Rating, 5 out of 5 stars
    ·
    17 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    I

    IBM

    Linux for AIX System Administrators

    Skills you'll gain: Package and Software Management, Linux Administration, File Systems, Linux, Linux Servers, User Accounts, Operating System Administration, Linux Commands, User Provisioning, Unix, Bash (Scripting Language), Systems Administration, File Management, TCP/IP, Unix Shell, Data Storage, Unix Commands, Software Installation, General Networking, IBM Cloud

    Advanced · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    W

    Whizlabs

    Google Workspace: Administrator Essentials

    Skills you'll gain: Google Workspace, Lightweight Directory Access Protocols, Active Directory, Gmail, User Provisioning, User Accounts, Group Policy, Collaborative Software, Automation, Document Management, Identity and Access Management, Enterprise Application Management, Role-Based Access Control (RBAC), File Management, Configuration Management

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    W

    Whizlabs

    Google Workspace: Advanced Administration & Security

    Skills you'll gain: Gmail, Authorization (Computing), Google Workspace, Email Security, Data Governance, Cloud Management, Cloud Security, OAuth, Identity and Access Management, Document Management, Role-Based Access Control (RBAC), Data Management, Authentications, File Management, User Provisioning, Data Security, Data Sharing, Security Assertion Markup Language (SAML), Single Sign-On (SSO), Email Marketing

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    W

    Whizlabs

    Google Workspace: Device Management, Monitoring and Auditing

    Skills you'll gain: Enterprise Application Management, System Monitoring, Event Monitoring, Network Monitoring, Google Workspace, Cloud Management, Google Cloud Platform, IT General Controls (ITGC), Endpoint Security, Continuous Monitoring, Security Controls, Network Troubleshooting, Package and Software Management, Security Management, System Configuration, Compliance Auditing, Cloud Security, Android (Operating System), Taking Meeting Minutes, Annual Reports

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Technical Analysis Foundations for Traders

    Skills you'll gain: Technical Analysis, Market Trend, Trend Analysis, Financial Market, Market Data, Portfolio Risk, Financial Trading, Portfolio Management, Risk Management, Financial Forecasting, Market Dynamics, Real Time Data, Financial Analysis, Market Analysis, Investment Management, Risk Analysis, Graphing, Verification And Validation, Probability & Statistics

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    S

    STARWEAVER

    Business Writing & Technical Writing Immersion

    Skills you'll gain: Business Writing, Concision, Writing, Persuasive Communication, Technical Writing, Business Communication, Grammar, Target Audience, Writing and Editing, Technical Communication, Communication, Influencing, AI Enablement, Drive Engagement, Productivity

    4.7
    Rating, 4.7 out of 5 stars
    ·
    21 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    M

    Minnesota State University, Mankato

    Technical Communication in the AI Era

    Skills you'll gain: Technical Communication, Technical Writing, Technical Documentation, Writing and Editing, Software Documentation, Proofreading, Writing, Report Writing, Usability, Target Audience, Prompt Engineering, Style Guides, Artificial Intelligence, Research, Design, User Experience, Document Management, Quality Assurance, User Research, Research Methodologies

    4
    Rating, 4 out of 5 stars
    ·
    21 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    E

    EDUCBA

    Analyze Markets Using Technical Analysis & Chart Patterns

    Skills you'll gain: Financial Trading, Data Validation, Analysis

    4.4
    Rating, 4.4 out of 5 stars
    ·
    17 reviews

    Beginner · Course · 1 - 4 Weeks

1…101112…518

In summary, here are 10 of our most popular technical support courses

  • GenAI for Customer Service Representatives: Coursera
  • Defending Against AI-Driven Phishing and Social Engineering: LearnQuest
  • Chaos Engineering: KodeKloud
  • cPanel Basics: Configure, Manage & Optimize: EDUCBA
  • Linux for AIX System Administrators: IBM
  • Google Workspace: Administrator Essentials: Whizlabs
  • Google Workspace: Advanced Administration & Security: Whizlabs
  • Google Workspace: Device Management, Monitoring and Auditing: Whizlabs
  • Technical Analysis Foundations for Traders: EDUCBA
  • Business Writing & Technical Writing Immersion: STARWEAVER

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok