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  • Technical Support

Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.


Popular Technical Support Courses and Certifications


  • Status: New
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    Status: Free Trial
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    Whizlabs

    Google Workspace: Advanced Administration & Security

    Skills you'll gain: Gmail, Authorization (Computing), Google Workspace, Email Security, Data Governance, Cloud Security, Identity and Access Management, Document Management, Data Management, File Management, Enterprise Application Management, User Provisioning, Data Security, Security Assertion Markup Language (SAML), Single Sign-On (SSO), Email Marketing

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    K

    KodeKloud

    Chaos Engineering

    Skills you'll gain: Amazon Web Services, Cloud Engineering, Site Reliability Engineering, Amazon Elastic Compute Cloud, Amazon CloudWatch, Cloud-Native Computing, Kubernetes, Systems Engineering, System Monitoring, Serverless Computing, Scalability, Application Performance Management, Performance Testing, Scenario Testing

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
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    Whizlabs

    Google Workspace: Device Management, Monitoring and Auditing

    Skills you'll gain: System Monitoring, Network Monitoring, Google Workspace, Endpoint Security, Continuous Monitoring, Network Troubleshooting, Security Management, Application Deployment, Compliance Auditing, Cloud Security, Android (Operating System), Incident Management, Data Loss Prevention, Configuration Management, User Provisioning, Apple iOS, Taking Meeting Minutes, Annual Reports

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
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    LearnQuest

    Defending Against AI-Driven Phishing and Social Engineering

    Skills you'll gain: Penetration Testing, Cybersecurity, Anomaly Detection, Cyber Engineering, Cyber Operations, Cyber Threat Intelligence, Threat Detection, Security Awareness, Network Analysis, Generative AI, Prompt Engineering, Email Security, Machine Learning

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Technical Communication

    Skills you'll gain: Proposal Writing, Interpersonal Communications, Editing, Verbal Communication Skills, Presentations, Active Listening, Constructive Feedback, Business Writing, Technical Communication, Technical Writing, Business Communication, Technical Management, Communication, Public Speaking, Proofreading, Engineering Management, Trustworthiness, Team Management, Storytelling, Writing

    Build toward a degree

    4.6
    Rating, 4.6 out of 5 stars
    ·
    83 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    S

    Starweaver

    Business Writing & Technical Writing Immersion

    Skills you'll gain: Business Writing, Concision, Writing, Persuasive Communication, Technical Writing, Business Communication, Grammar, Target Audience, Writing and Editing, Report Writing, Editing, Technical Communication, Proofreading, Communication, Prompt Engineering, Productivity

    4.9
    Rating, 4.9 out of 5 stars
    ·
    7 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    Status: AI skills
    AI skills
    A

    Amazon Web Services

    AWS Cloud Technical Essentials

    Skills you'll gain: AWS Identity and Access Management (IAM), Amazon CloudWatch, Amazon DynamoDB, Amazon Web Services, Cloud Computing, Amazon S3, Scalability, Amazon Elastic Compute Cloud, Cloud Security, Serverless Computing, Cloud Storage, Databases, Virtual Private Networks (VPN), Load Balancing, General Networking, Containerization

    4.8
    Rating, 4.8 out of 5 stars
    ·
    6.2K reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    M

    Minnesota State University, Mankato

    Technical Editing

    Skills you'll gain: Technical Writing, Writing and Editing, Technical Documentation, Editing, Technical Communication, Web Content Accessibility Guidelines, Style Guides, Proofreading, Usability, Functional Design, Design

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    A

    Automatic Data Processing, Inc. (ADP)

    Creating Trust & Support

    Skills you'll gain: Trustworthiness, Team Building, Team Motivation, Team Management, Team Leadership, Teamwork, Honesty, Relationship Building, Empathy, Collaboration, Professional Development, Storytelling, Mindfulness

    4.5
    Rating, 4.5 out of 5 stars
    ·
    8 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Finance for Technical Managers

    Skills you'll gain: Sustainability Reporting, Financial Analysis, Financial Statement Analysis, Cost Estimation, Environmental Social And Corporate Governance (ESG), Capital Budgeting, Budgeting, Cost Benefit Analysis, Project Risk Management, Risk Analysis, Risk Mitigation, Income Statement, Financial Modeling, Investment Management, Balance Sheet, Risk Management, Financial Reporting, Financial Forecasting, Accounting, Spreadsheet Software

    Build toward a degree

    4.8
    Rating, 4.8 out of 5 stars
    ·
    347 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Technical Managerial Written Skills

    Skills you'll gain: Proposal Writing, Editing, Business Writing, Technical Writing, Technical Management, Technical Communication, Proofreading, Engineering Management, Writing, Business Correspondence, Target Audience, Concision, Grammar, Persuasive Communication, Communication

    Build toward a degree

    4.6
    Rating, 4.6 out of 5 stars
    ·
    23 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    Status: AI skills
    AI skills
    M

    Microsoft

    Microsoft Cloud Support Associate

    Skills you'll gain: Microsoft 365, Network Security, Cloud Management, Microsoft Azure, Business Software, Computer Hardware, Virtual Machines, Identity and Access Management, Cybersecurity, Network Troubleshooting, Microsoft Office, Desktop Support, Virtual Private Networks (VPN), Azure Active Directory, Technical Support, Hardware Troubleshooting, System Monitoring, Disaster Recovery, Cloud Computing, Network Protocols

    4.7
    Rating, 4.7 out of 5 stars
    ·
    1.4K reviews

    Beginner · Professional Certificate · 3 - 6 Months

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In summary, here are 10 of our most popular technical support courses

  • Google Workspace: Advanced Administration & Security: Whizlabs
  • Chaos Engineering: KodeKloud
  • Google Workspace: Device Management, Monitoring and Auditing: Whizlabs
  • Defending Against AI-Driven Phishing and Social Engineering: LearnQuest
  • Technical Communication: University of Colorado Boulder
  • Business Writing & Technical Writing Immersion: Starweaver
  • AWS Cloud Technical Essentials: Amazon Web Services
  • Technical Editing: Minnesota State University, Mankato
  • Creating Trust & Support: Automatic Data Processing, Inc. (ADP)
  • Finance for Technical Managers: University of Colorado Boulder

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