Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Skills you'll gain: Gmail, Authorization (Computing), Google Workspace, Email Security, Data Governance, Cloud Security, Identity and Access Management, Document Management, Data Management, File Management, Enterprise Application Management, User Provisioning, Data Security, Security Assertion Markup Language (SAML), Single Sign-On (SSO), Email Marketing
Intermediate · Course · 1 - 4 Weeks

KodeKloud
Skills you'll gain: Amazon Web Services, Cloud Engineering, Site Reliability Engineering, Amazon Elastic Compute Cloud, Amazon CloudWatch, Cloud-Native Computing, Kubernetes, Systems Engineering, System Monitoring, Serverless Computing, Scalability, Application Performance Management, Performance Testing, Scenario Testing
Beginner · Course · 1 - 3 Months

Skills you'll gain: System Monitoring, Network Monitoring, Google Workspace, Endpoint Security, Continuous Monitoring, Network Troubleshooting, Security Management, Application Deployment, Compliance Auditing, Cloud Security, Android (Operating System), Incident Management, Data Loss Prevention, Configuration Management, User Provisioning, Apple iOS, Taking Meeting Minutes, Annual Reports
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Penetration Testing, Cybersecurity, Anomaly Detection, Cyber Engineering, Cyber Operations, Cyber Threat Intelligence, Threat Detection, Security Awareness, Network Analysis, Generative AI, Prompt Engineering, Email Security, Machine Learning
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Proposal Writing, Interpersonal Communications, Editing, Verbal Communication Skills, Presentations, Active Listening, Constructive Feedback, Business Writing, Technical Communication, Technical Writing, Business Communication, Technical Management, Communication, Public Speaking, Proofreading, Engineering Management, Trustworthiness, Team Management, Storytelling, Writing
Build toward a degree
Beginner · Specialization · 1 - 3 Months
Skills you'll gain: Business Writing, Concision, Writing, Persuasive Communication, Technical Writing, Business Communication, Grammar, Target Audience, Writing and Editing, Report Writing, Editing, Technical Communication, Proofreading, Communication, Prompt Engineering, Productivity
Beginner · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: AWS Identity and Access Management (IAM), Amazon CloudWatch, Amazon DynamoDB, Amazon Web Services, Cloud Computing, Amazon S3, Scalability, Amazon Elastic Compute Cloud, Cloud Security, Serverless Computing, Cloud Storage, Databases, Virtual Private Networks (VPN), Load Balancing, General Networking, Containerization
Beginner · Course · 1 - 4 Weeks

Minnesota State University, Mankato
Skills you'll gain: Technical Writing, Writing and Editing, Technical Documentation, Editing, Technical Communication, Web Content Accessibility Guidelines, Style Guides, Proofreading, Usability, Functional Design, Design
Beginner · Course · 1 - 4 Weeks

Automatic Data Processing, Inc. (ADP)
Skills you'll gain: Trustworthiness, Team Building, Team Motivation, Team Management, Team Leadership, Teamwork, Honesty, Relationship Building, Empathy, Collaboration, Professional Development, Storytelling, Mindfulness
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Sustainability Reporting, Financial Analysis, Financial Statement Analysis, Cost Estimation, Environmental Social And Corporate Governance (ESG), Capital Budgeting, Budgeting, Cost Benefit Analysis, Project Risk Management, Risk Analysis, Risk Mitigation, Income Statement, Financial Modeling, Investment Management, Balance Sheet, Risk Management, Financial Reporting, Financial Forecasting, Accounting, Spreadsheet Software
Build toward a degree
Beginner · Specialization · 3 - 6 Months

University of Colorado Boulder
Skills you'll gain: Proposal Writing, Editing, Business Writing, Technical Writing, Technical Management, Technical Communication, Proofreading, Engineering Management, Writing, Business Correspondence, Target Audience, Concision, Grammar, Persuasive Communication, Communication
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Microsoft 365, Network Security, Cloud Management, Microsoft Azure, Business Software, Computer Hardware, Virtual Machines, Identity and Access Management, Cybersecurity, Network Troubleshooting, Microsoft Office, Desktop Support, Virtual Private Networks (VPN), Azure Active Directory, Technical Support, Hardware Troubleshooting, System Monitoring, Disaster Recovery, Cloud Computing, Network Protocols
Beginner · Professional Certificate · 3 - 6 Months