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Customer Journey Courses

Customer journey courses can help you learn customer segmentation, touchpoint analysis, and experience mapping. You can build skills in crafting personalized marketing strategies, analyzing customer feedback, and optimizing conversion rates. Many courses introduce tools like customer relationship management (CRM) software, journey mapping tools, and analytics platforms that help you track customer interactions and measure the effectiveness of your strategies.


Popular Customer Journey Courses and Certifications


  • Status: Preview
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    L

    Lund University

    Fundamentals of particle accelerator technology (NPAP MOOC)

    Skills you'll gain: Radiation Therapy, electromagnetics, High Voltage, Medical Devices, Engineering, Scientific, and Technical Instruments, Electrical Engineering, Electronics, Electronics Engineering, Medical Equipment and Technology, Physics, Equipment Design, Electrical Power, Materials science, Simulation and Simulation Software, Mathematical Modeling

    4.7
    Rating, 4.7 out of 5 stars
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    105 reviews

    Intermediate · Course · 1 - 3 Months

  • N

    National Taiwan University

    3D CAD Application

    Skills you'll gain: SketchUp (3D Modeling Software), 3D Modeling, Building Design, 3D Assets, Architecture and Construction, Computer-Aided Design, Assembly Drawing

    4.8
    Rating, 4.8 out of 5 stars
    ·
    163 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Preview
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    U

    Universitat Autònoma de Barcelona

    Kit básico (para evitar los errores más frecuentes) de finanzas

    Skills you'll gain: Risk Management, Behavioral Economics, Asset Protection, Loans, Financial Planning, Finance, Budgeting, Consumer Behaviour, Psychology, Decision Making, Empowerment

    4.6
    Rating, 4.6 out of 5 stars
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    143 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free
    Free
    C

    Coursera

    Copywriting with ChatGPT: Crafting High-Quality Blog Content

    Skills you'll gain: Prompt Engineering, ChatGPT, Blogs, Generative AI Agents, Content Creation, Copywriting, Editing, Customer Advocacy, Brand Management, Target Audience

    4.3
    Rating, 4.3 out of 5 stars
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    21 reviews

    Intermediate · Guided Project · Less Than 2 Hours

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    K

    KodeKloud

    Kubernetes for the Absolute Beginners with Hands-on Labs

    Skills you'll gain: Kubernetes, YAML, Microservices, Containerization, Cloud Platforms, DevOps, Application Deployment, Cloud Computing Architecture, Virtual Networking, Scalability

    4.8
    Rating, 4.8 out of 5 stars
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    57 reviews

    Beginner · Course · 1 - 3 Months

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    K

    Knowledge Accelerators

    The ABC's of GDPR: Protecting Privacy in an Online World

    Skills you'll gain: General Data Protection Regulation (GDPR), Information Privacy, Personally Identifiable Information, Law, Regulation, and Compliance, Compliance Management, Regulation and Legal Compliance, Regulatory Requirements, Data Ethics, Compliance Reporting, Data Governance, Data Security, Data Management, Data Integrity, Data Processing

    4.9
    Rating, 4.9 out of 5 stars
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    70 reviews

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    U

    University of Illinois Urbana-Champaign

    Dairy Nutrition for Udder Success

    Skills you'll gain: Nutritional Assessment, Predictive Analytics, Maternal Health, Machine Learning, Diagnostic Tests, Food and Beverage, Health Systems, Operating Cost, Nutrition and Diet, Market Dynamics, Water Resources, Food Safety and Sanitation, Manufacturing and Production, Behavioral Economics, Business Economics, Environment, Molecular Biology, Production Management, Consumer Behaviour, Molecular, Cellular, and Microbiology

    5
    Rating, 5 out of 5 stars
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    32 reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    U

    University of Minnesota

    Healthcare Delivery Providers

    Skills you'll gain: Health Systems, Healthcare Industry Knowledge, Leadership Development, Health Care Administration, Managed Care, Hospital Experience, Organizational Structure, Health Care, Value-Based Care, Primary Care, Payment Systems, Medicare, Health Policy, Health Equity, Performance Measurement, Community Health, Cost Reduction

    4.7
    Rating, 4.7 out of 5 stars
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    215 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    C

    Coursera

    AI-Enhanced Copywriting: SurferSEO, Upword and Anyword

    Skills you'll gain: Copywriting, Search Engine Optimization, Web Analytics and SEO, Target Audience, Content Creation, Web Content, Productivity Software, Brand Awareness, Generative AI, User Accounts

    4
    Rating, 4 out of 5 stars
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    56 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    Universidad de Palermo

    Economía y Finanzas de Empresas

    Skills you'll gain: Business Economics, Market Dynamics, Economics, Economic Development, Business, Market Analysis, Public Policies, International Finance, Market Trend, Consumer Behaviour, Policy Analysis, Supply And Demand, Decision Making

    4.7
    Rating, 4.7 out of 5 stars
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    333 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Michigan

    GenAI in Business: Strategies for Successful Execution

    Skills you'll gain: Generative AI, AI Product Strategy, AI Enablement, Business Solutions, Customer experience strategy (CX), Innovation, Performance Analysis, Performance Measurement, Project Risk Management, Solution Design, Experience Design, Communication Strategies, Stakeholder Communications, Process Design, Business Transformation, Business Risk Management, Business Strategy, Agile Product Development, Talent Acquisition, Recruitment Strategies

    4.8
    Rating, 4.8 out of 5 stars
    ·
    33 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    M

    Macquarie University

    Habilidades de Excel para el negocio: Intermedio I

    Skills you'll gain: Microsoft Excel, Spreadsheet Software, Dashboard, Excel Formulas, Data Analysis Expressions (DAX), Consolidation, Data Visualization, Data Integration, Data Management, Data Cleansing, Automation

    4.8
    Rating, 4.8 out of 5 stars
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    116 reviews

    Intermediate · Course · 1 - 3 Months

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In summary, here are 10 of our most popular customer journey courses

  • Fundamentals of particle accelerator technology (NPAP MOOC): Lund University
  • 3D CAD Application: National Taiwan University
  • Kit básico (para evitar los errores más frecuentes) de finanzas: Universitat Autònoma de Barcelona
  • Copywriting with ChatGPT: Crafting High-Quality Blog Content: Coursera
  • Kubernetes for the Absolute Beginners with Hands-on Labs: KodeKloud
  • The ABC's of GDPR: Protecting Privacy in an Online World : Knowledge Accelerators
  • Dairy Nutrition for Udder Success: University of Illinois Urbana-Champaign
  • Healthcare Delivery Providers: University of Minnesota
  • AI-Enhanced Copywriting: SurferSEO, Upword and Anyword: Coursera
  • Economía y Finanzas de Empresas: Universidad de Palermo

Skills you can learn in Marketing

Market (economics) (28)
Social Media (15)
Marketing Strategy (14)
Analytics (13)
Brand (13)
Digital Marketing (13)
Marketing Analytics (11)
Plan (11)
Advertising (9)
Modeling (9)
Social Media Marketing (9)
Brand Management (7)

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