
Skills you'll gain: Customer Relationship Management, Six Sigma Methodology, Continuous Improvement Process, Operational Excellence, Quality Management, Process Improvement, Customer experience strategy (CX), Quality Improvement, Production Management, Quality Management Systems, Customer Relationship Building, Quality Assurance and Control, Operational Efficiency, Production Process, Product Quality (QA/QC), Quality Assurance, Process Optimization, Customer experience improvement, Risk Analysis, Customer Engagement
★ 5 (12) · Mixed · Course · 1 - 3 Months

Skills you'll gain: Instagram, Visual Storytelling, Storytelling, Content Creation, Marketing Design, Facebook, Graphic and Visual Design Software, Social Media, Social Media Content, Graphic Design, Social Media Marketing, Shared Media, Marketing Collateral, Promotional Strategies
Beginner · Guided Project · Less Than 2 Hours

Alex Genadinik
Skills you'll gain: Business Planning, Planning, Content Creation, Intellectual Property, Digital Publishing, Writing, Writing and Editing, Subcontracting, Marketing Strategies, Editing, Journals, Product Promotion, Branding
★ 4.9 (7) · Mixed · Course · 1 - 4 Weeks

Alex Genadinik
Skills you'll gain: Growth Mindedness, Personal Development, Problem Solving
Mixed · Course · 1 - 3 Months

Skills you'll gain: Data-Driven Marketing, Email Automation, Marketing Automation, Marketing Strategies, Customer Analysis, Marketing Analytics, Lead Generation, Email Marketing, Data-Driven Decision-Making, Customer Insights, Customer Retention, Data Storytelling, Data Literacy, Conversion Funnel Analysis, AI Personalization, Analytics, Case Studies, Advanced Analytics, Financial Forecasting, Revenue Forecasting
Beginner · Course · 1 - 4 Weeks

Dubai College of Tourism
Skills you'll gain: Service Recovery, Service Design, Journey Mapping, Customer experience improvement, Tactfulness, Experience Design, Guest Relations, Professional Development, Verbal Communication Skills, Hospitality Services, Team Performance Management, Communication, Communication Strategies, Customer Service, Hospitality, Service Management, Initiative and Leadership, Team Leadership, Leadership, Operations
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: B2B Sales, Rapport Building, Sales Development, Sales, Sales Training, Phone Sales, Customer Engagement, Sales Prospecting, Relationship Building, Customer Relationship Management (CRM) Software, Customer Relationship Management, Customer Relationship Building, Outbound Calls, Data-Driven Decision-Making, Performance Metric, Performance Measurement, Key Performance Indicators (KPIs)
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: AI Workflows, Salesforce, Prompt Engineering Tools, AI Security, Responsible AI, Salesforce Development, Agentic Workflows, Data Ethics, Generative AI Agents, AI Integrations, Customer Relationship Management (CRM) Software, Customer Relationship Management, Generative AI, Data Loss Prevention, Predictive Modeling, Model Training, Data Security, Large Language Modeling
Intermediate · Course · 1 - 3 Months

Real Madrid Graduate School Universidad Europea
Skills you'll gain: Global Marketing, Cultural Sensitivity, Customer Engagement, Revenue Management, Customer experience improvement, Augmented and Virtual Reality (AR/VR), Marketing Strategy and Techniques, Personalized Service, Brand Management, Price Negotiation, Customer Relationship Management, Business Modeling, Innovation, Content Strategy, User Experience Design, Digital Transformation, Data-Driven Decision-Making, Business Management, Artificial Intelligence, Metadata Management
★ 4.8 (10) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Banking Services, Lending and Underwriting, Commercial Banking, General Lending, Bank Regulations, Deposit Accounts, Banking, Loans, Consumer Lending, Retail Banking, Investments, Loan Origination, Payment Systems, Financial Inclusion, Financial Market, Customer Relationship Management, Investment Management, Wealth Management, Credit Risk, Tax Management
Beginner · Specialization · 3 - 6 Months

IE Business School
Skills you'll gain: Gross Profit, Return On Investment, Financial Analysis, Financial Acumen, Financial Statement Analysis, Financial Statements, Business Metrics, Income Statement, Balance Sheet, Financial Data, Business Acumen, Financial Accounting
★ 4.7 (6) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Web Presence, Digital Brand Strategy, Sales Presentation, Collaborative Software, Sales, Rapport Building, Driving engagement, Branding, Relationship Building, Meeting Facilitation, Non-Verbal Communication, Brand Strategy, Virtual Environment, Customer Engagement, Verbal Communication Skills, Drive Engagement, Global Marketing, Brand Awareness, Executive Presence, Stakeholder Engagement
Beginner · Course · 1 - 4 Weeks