Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.

Multiple educators
Skills you'll gain: Sustainable Business, Sustainability Reporting, Sustainable Design, Corporate Sustainability, Sustainable Technologies, Environmental Social And Corporate Governance (ESG), Sustainable Engineering, Sustainable Development, Sustainable Systems, Sustainability Standards, Business Reporting, Annual Reports, Organizational Leadership, Leadership Studies, Business Leadership, Sustainable Architecture, Strategic Leadership, Product Engineering, Environmental Issue, Leadership
Build toward a degree
Intermediate · Specialization · 3 - 6 Months

Arizona State University
Skills you'll gain: Team Leadership, Influencing, Team Building, Team Motivation, Leadership, Teamwork, Team Management, Leadership Development, Visionary, Communication, Self-Awareness
Beginner · Course · 1 - 3 Months

Skills you'll gain: Software Development Life Cycle, Quality Management, Scrum (Software Development), Business Analysis, Requirements Management, Risk Management, Project Management, Project Risk Management, Business Process Improvement, Project Planning, Agile Methodology, User Acceptance Testing (UAT)
Beginner · Course · 1 - 4 Weeks

Edureka
Skills you'll gain: Data Governance, Governance, Data Management, Compliance Management, Data Architecture, General Data Protection Regulation (GDPR), Data Strategy, Regulatory Compliance, Security Controls, Data Security, Cloud Security, Metadata Management, Information Management, Data Integrity, Data Quality, Data Access, Cloud Computing, Risk Management
Beginner · Course · 1 - 4 Weeks

Emory University
Skills you'll gain: Generative AI, Customer experience improvement, AI Personalization, Marketing Effectiveness, Marketing Strategies, AI Enablement, Marketing Analytics, Customer Insights, Content Creation, Customer Engagement, Artificial Intelligence
Mixed · Course · 1 - 4 Weeks
Michigan State University
Skills you'll gain: Photography, Peer Review, Photo Editing, Image Quality, Creative Design, Creativity, Content Creation, Storytelling, Writing
Intermediate · Course · 1 - 3 Months

Peking University
Skills you'll gain: Event Management, Business Marketing, Negotiation, Events and Conferences, Customer Communications Management, Business Communication, Market Research, Business Correspondence, Communication, Language Competency, Customer Relationship Building, Travel Arrangements, Vocabulary, Cultural Sensitivity, Presentations
Intermediate · Course · 1 - 3 Months

L&T EduTech
Skills you'll gain: Robotics, Internet Of Things, Control Systems, Automation, Programmable Logic Controllers, Image Analysis, Industrial Engineering, Computer Vision, Equipment Design, Embedded Software, Mechanical Design
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: User Story, Requirements Elicitation, Requirements Management, Business Requirements, Requirements Analysis, Verification And Validation, Functional Specification, User Acceptance Testing (UAT), Stakeholder Communications, Process Mapping, Interviewing Skills, Active Listening
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Prompt Engineering, Sales Strategy, Sales Pipelines, AI Personalization, Sales Operations, Responsible AI, Lead Generation, Sales Development, Generative AI Agents, Competitive Analysis, Sales Management, Marketing Automation, Customer Relationship Management (CRM) Software, Account Management, Business Process Automation, Business Intelligence, Workflow Management, Market Analysis, Data-Driven Decision-Making, Forecasting
Intermediate · Specialization · 1 - 3 Months
Emory University
Skills you'll gain: Marketing Channel, Strategic Marketing, Business Marketing, Customer experience strategy (CX), Go To Market Strategy, Target Market, Customer Analysis, Market Research, Value Propositions, Market Opportunities, Case Studies, B2B Sales, Consumer Behaviour, Strategic Thinking, Innovation
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Target Market, Value Propositions, Cost Control, Customer Analysis, Business Modeling, Strategic Partnership, Marketing Channel, Entrepreneurship, Business Strategy, Resource Management, Revenue Management
Intermediate · Guided Project · Less Than 2 Hours