
John Wiley & Sons
Skills you'll gain: Pareto Chart, Statistical Visualization, Statistical Analysis, Scatter Plots, Exploratory Data Analysis, Data Visualization, Data Analysis, Statistical Software, Healthcare Project Management, Data-Driven Decision-Making, Anomaly Detection, Statistical Methods, Continuous Quality Improvement (CQI), Time Series Analysis and Forecasting, Decision Making
Intermediate · Course · 1 - 3 Months

Sage Publications
Skills you'll gain: Nursing Management, Clinical Leadership, Health Information Management, Interpersonal Communications, Health Informatics, Health Care, Nursing Practices, Care Management, Leadership, Compassion, Nursing, Patient Safety, Teamwork, Verbal Communication Skills, Health Care Procedure and Regulation, Healthcare Industry Knowledge, Emotional Intelligence, Quality Improvement, Organizational Skills, Problem Solving
Beginner · Course · 1 - 3 Months
Skills you'll gain: Brand Strategy, Prompt Engineering, Branding, Brand Marketing, Brand Management, AI Personalization, Digital Brand Strategy, Generative AI, AI Enablement, Prompt Engineering Tools, Customer experience improvement, Content Marketing, Customer Engagement, Responsible AI, Content Creation, Business Ethics, Customer Service, Marketing Analytics, Digital Marketing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Service Management, Service Improvement, Quality Improvement, Service Design, IT Service Management, Customer experience improvement, Self Service Technologies, Call Center Experience, Customer Service, IT Management, Intranet, Help Desk Support, Process Design, Systems Integration, Operations, Account Management, Virtual Environment
Intermediate · Course · 3 - 6 Months

University of Arizona
Skills you'll gain: Active Listening, Surveys, Customer Relationship Building, Customer Service, Team Oriented, Customer Retention, Team Collaboration, User Feedback, Team Building, Customer Relationship Management, Loyalty Programs, Customer Insights, Brand Loyalty, Customer experience improvement, Customer Engagement, Customer experience strategy (CX), Customer Analysis, Service Design, Entrepreneurship, Data Presentation
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Reverse Logistics, Order Management, Retail Store Operations, Retail Management, Loyalty Programs, Order Fulfillment, Customer Retention, Customer Service, Order Processing, Customer experience strategy (CX), Customer experience improvement, Supply Chain Systems, Logistics Management, Customer Engagement, Supply Chain, Operational Efficiency, Operations, Business, Payment Systems, Environment
Mixed · Course · 1 - 4 Weeks

Interplay Learning
Skills you'll gain: Punch Work, Project Closure, Operational Efficiency, HVAC, Verification And Validation, Client Services, System Testing, Customer Service, Corrective and Preventive Action (CAPA), Active Listening, Customer Relationship Building, Facility Repair And Maintenance, Customer experience improvement, Communication, Communication Strategies, Service Improvement, Hardware Troubleshooting, Problem Management, Professionalism, Facility Management and Maintenance
Beginner · Course · 1 - 3 Months

Skills you'll gain: Portfolio Risk, Portfolio Management, Risk Modeling, Financial Market, Market Liquidity, Risk Management Framework, Risk Management, Investment Management, Risk Analysis, Performance Analysis, Performance Measurement, Investments, Asset Management, Finance, Financial Modeling, Due Diligence, Budgeting, Analysis, Decision Making
Mixed · Course · 1 - 3 Months

Kennesaw State University
Skills you'll gain: Customer Service, Service Recovery, Service Design, Personalized Service, Hospitality Services, Brand Loyalty, Customer experience improvement, Loyalty Programs, Customer Relationship Building, Customer experience strategy (CX), Service Management, Trustworthiness, Service Improvement, Customer Engagement, Customer Advocacy, Operations Management, Operational Excellence, Customer Analysis, Reliability, Patient-centered Care
Mixed · Course · 1 - 4 Weeks

CertNexus
Skills you'll gain: Data Literacy, Data Science, Data Strategy, Internet Of Things, Analytics, Big Data, Data Collection, Artificial Intelligence, Descriptive Analytics, Artificial Intelligence and Machine Learning (AI/ML), Predictive Analytics, Process Optimization, Process Improvement and Optimization, Cloud Computing, Operations, Marketing, Operational Efficiency, Customer Service, User Experience, Prototyping
Mixed · Course · 1 - 3 Months

Universitat Politècnica de València
Skills you'll gain: Adaptive Equipment, Mobility Assistance, Caregiving, Geriatrics, Disabilities, Home Health Care and Assisted Living, End User Training and Support, Long Term Care, Patient Assistance, Activities of Daily Living (ADLs), Sensory Systems Analysis, Usability Testing, Gerontology, Health Technology, User Acceptance Testing (UAT), Injury Prevention, Patient Evaluation, Needs Assessment, Safety Standards, Health Assessment
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Large Language Modeling, Generative AI Agents, Generative AI, LLM Application, Artificial Intelligence, Prompt Engineering, Generative Model Architectures, Prompt Patterns, Prompt Engineering Tools, Supervised Learning, Multimodal Prompts, Google Cloud Platform, Machine Learning, AI literacy, Health Care
Beginner · Course · 1 - 3 Months