Conflict management courses can help you learn negotiation techniques, active listening skills, mediation strategies, and the dynamics of group conflict. You can build skills in identifying underlying issues, facilitating discussions, and creating win-win solutions. Many courses introduce tools like conflict assessment frameworks and communication models, that support applying these skills effectively in personal and professional settings.

Tecnológico de Monterrey
Skills you'll gain: Project Scoping, Stakeholder Management, Stakeholder Engagement, Work Breakdown Structure, Stakeholder Analysis, Project Planning, Planning, Project Management, Requirements Management, Project Management Life Cycle, Project Coordination, Influencing, Conflict Management, Leadership
Mixed · Course · 1 - 4 Weeks

Macquarie University
Skills you'll gain: People Management, Diversity and Inclusion, Organizational Leadership, Leadership and Management, Team Building, Team Management, Leadership, Intercultural Competence, People Development, Industrial and Organizational Psychology, Cultural Diversity, Innovation, Conflict Management, Employee Engagement, Empathy & Emotional Intelligence, Decision Making, Communication
Beginner · Course · 1 - 3 Months

MedCerts
Skills you'll gain: Conflict Management, Cultural Responsiveness, Patient Education And Counseling, Patient-centered Care, Professionalism, Professional Development, Time Management, Emotional Intelligence, Teamwork, Interpersonal Communications, Conscientiousness, Communication, Trustworthiness, Empathy, Ethical Standards And Conduct, Strong Work Ethic, Stress Management, Relationship Building
Beginner · Course · 1 - 3 Months

University of California, Irvine
Skills you'll gain: Negotiation, Emotional Intelligence, Relationship Building, Conflict Management, Communication, Leadership, Empowerment, Assertiveness, Planning, Adaptability
Mixed · Course · 1 - 4 Weeks

Tecnológico de Monterrey
Skills you'll gain: Negotiation, Conflict Management, Assertiveness, Communication, Interpersonal Communications, Active Listening, Empathy, Performance Review, Constructive Feedback, Organizational Leadership, Relationship Building, Leadership and Management, Leadership, Team Leadership, Emotional Intelligence, Strategic Communication, Influencing, Business Leadership, Communication Strategies, Strategic Planning
Advanced · Specialization · 1 - 3 Months

Northeastern University
Skills you'll gain: Agile Software Development, Agile Methodology, Scaled Agile Framework, Leadership and Management, Agile Project Management, Conflict Management, Leadership, Leadership Development, Sprint Planning, Scrum (Software Development), Project Planning, Team Building, Software Development Life Cycle, Prioritization, Backlogs, Kanban Principles, User Story, Lean Methodologies, Communication
Mixed · Course · 1 - 3 Months

CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Transaction Processing, Cash Register Operation, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Conflict Management, Root Cause Analysis, Non-Verbal Communication, Communication
Beginner · Course · 1 - 4 Weeks

ESSEC Business School
Skills you'll gain: Negotiation, Active Listening, Relationship Building, Conflict Management, Communication, Strategic Partnership, Persuasive Communication, Stakeholder Management, Cognitive flexibility, Problem Solving, Planning
Beginner · Course · 1 - 3 Months

MedCerts
Skills you'll gain: Conflict Management, Child Development, Cultural Responsiveness, Human Development, Mental Health Diseases and Disorders, Patient Education And Counseling, Patient-centered Care, Mental Health Therapies, Professionalism, Professional Development, Pediatrics, Time Management, Mental Health, Emotional Intelligence, Ethical Standards And Conduct, Teamwork, Interpersonal Communications, Conscientiousness, Psychiatric And Mental Health Nursing, Behavioral Health
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Process Development, Project Management, Employee Coaching, Kanban Principles, Change Management, Project Documentation, Portfolio Management, Product Improvement, Project Planning, Conflict Management, Quality Assessment, Risk Management, Performance Analysis, Analysis, Communication, Estimation
Advanced · Specialization · 3 - 6 Months

University of Michigan
Skills you'll gain: Negotiation, Contract Negotiation, Mediation, Arbitration, Price Negotiation, Planning, Strategic Planning, Conflict Management, Communication, Cultural Diversity, Business Ethics, Decision Making
Mixed · Course · 1 - 3 Months

HRCI
Skills you'll gain: Employee Performance Management, Performance Appraisal, Performance Management, Human Resource Policies, Organizational Structure, Policy Development, Conflict Management, Employee Relations, Diversity and Inclusion, Human Resource Strategy, Employee Engagement, Staff Management, Business Ethics, Organizational Effectiveness, Business Continuity, Communication Strategies
Beginner · Course · 1 - 4 Weeks