
CertNexus
Skills you'll gain: Customer experience improvement, Data-Driven Marketing, Data Strategy, Marketing Analytics, Data Literacy, Customer Insights, Business Analytics, Business Intelligence, Data Science, Operational Efficiency, Marketing, Data Ethics, Analytics, Customer Service, Big Data, Descriptive Analytics, Business Strategy, Data Collection, Predictive Analytics, Governance
Mixed · Course · 1 - 4 Weeks

Kennesaw State University
Skills you'll gain: Customer Service, Service Recovery, Service Design, Personalized Service, Hospitality Services, Brand Loyalty, Customer experience improvement, Loyalty Programs, Customer Relationship Building, Customer experience strategy (CX), Service Management, Trustworthiness, Service Improvement, Customer Engagement, Customer Advocacy, Operations Management, Operational Excellence, Customer Analysis, Reliability, Patient-centered Care
Mixed · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Email Marketing, Customer Relationship Management (CRM) Software, Customer Engagement, Customer Data Management, Customer Relationship Management, Marketing Automation, Customer Analysis, Driving engagement, Marketing Strategies, Data-Driven Marketing, Consolidation, Marketing Analytics, Email Automation, Data Integration, Workflow Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Full-Stack Web Development, Order Management, Responsive Web Design, UI Components, Order Processing, Web Design and Development, Web Applications, JavaScript Frameworks, React.js, Payment Processing, Order Delivery, Authentications, Data Validation, Secure Coding, Dashboard, Dashboard Creation, Payment Systems, Database Development, Data Integrity, User Accounts
Intermediate · Course · 1 - 3 Months

Coursera
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Sales Tax, Hospitality, Hospitality Services, Transportation Operations, Tax Management, Tax Compliance, Tax Laws, Tax, Case Studies, Export Control, Transportation, Supply Chain, and Logistics, General Shipping and Receiving, Public Accounting, Commercial Laws, Registration, Finance
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Salesforce, Salesforce Development, Application Deployment, Business Process Automation, Workflow Management, Business Reporting, Automation, Dashboard, Administration, Customer Relationship Management, Data Entry, Records Management
Advanced · Course · 1 - 3 Months

Coursera
Skills you'll gain: Composure, Empathy & Emotional Intelligence, Trustworthiness, Non-Verbal Communication, Emotional Intelligence, De-escalation Techniques, Recognizing Others, Solution Selling, Negotiation, Price Negotiation, Meditation & Breathwork, Interpersonal Communications, Analysis, Stress Management, Self-Awareness, Value Propositions, Analytical Skills, Adaptability
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Email Marketing, Web Presence, Digital Marketing, Search Engine Optimization, Social Media Marketing, Marketing Strategies, Marketing Strategy and Techniques, Web Analytics and SEO, Social Media Strategy, Digital Analysis, Web Content, Marketing, Digital Marketing Campaigns, Content Creation, Driving engagement, Content Management, Drive Engagement, B2B Sales
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Apache Hadoop, Apache Hive, Big Data, Database Design, Data Processing, Distributed Computing, Scalability, Data Pipelines, Query Languages, Data Cleansing, Data Transformation, Data Management, Analytics, Data Preprocessing, Data Analysis, File Management
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Statistical Reporting, Web Analytics, Statistical Process Controls, Data Analysis, Statistical Analysis, Strategic Decision-Making, Analytics, Statistical Methods, Quality Monitoring, Business Metrics, Performance Metric, Anomaly Detection, Descriptive Analytics, Customer Engagement, Benchmarking
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Technology Strategies, IT Management, Operational Efficiency, IT Service Management, Contract Management, Information Technology, Risk Management Framework, Business Transformation, Digital Transformation, Risk Analysis, Risk Management, Business Risk Management, Governance, Operational Analysis, Service Management, Operational Excellence, Technology Solutions, Vendor Contracts, Business Strategy, Strategic Planning
Intermediate · Course · 1 - 3 Months