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  • Customer Service Skills

Results for "customer service skills"


  • Status: New
    New
    P

    Packt

    Service Integration and Management (SIAM) Foundation

    Skills you'll gain: Service Management, Information Technology Infrastructure Library, IT Service Management, Systems Integration, Control Objectives for Information and Related Technology (COBIT), Supplier Relationship Management, Strategic Sourcing, Risk Management Framework, Governance, Process Management, Process Improvement and Optimization, Risk Management, Continuous Improvement Process, Organizational Change, Performance Measurement, Lean Methodologies

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Virginia

    Customer Value in Pricing Strategy

    Skills you'll gain: Revenue Management, Global Marketing, Consumer Behaviour, Marketing Psychology, Customer Insights, Customer Analysis, Value Propositions, Case Studies, Market Dynamics, Market Research, Behavioral Economics, Competitive Analysis, Analysis

    4.8
    Rating, 4.8 out of 5 stars
    ·
    373 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    S

    SAP

    SAP Customer Engagement and Discovery

    Skills you'll gain: Stakeholder Engagement, Solution Sales Engineering, Customer Engagement, Consultative Approaches, Stakeholder Communications, Product Roadmaps, Requirements Elicitation, SAP Applications, Technical Consulting, Customer Insights, Process Analysis, Business Analysis, Project Management

    4.7
    Rating, 4.7 out of 5 stars
    ·
    123 reviews

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    A

    AI CERTs

    Customer Experience in Telecommunication

    Skills you'll gain: Responsible AI, Tensorflow, Data Ethics, AI Personalization, Customer experience improvement, PyTorch (Machine Learning Library), Network Performance Management, Artificial Intelligence and Machine Learning (AI/ML), Generative AI, Artificial Intelligence, Telecommunications, Network Architecture, Emerging Technologies, Computer Networking, Generative AI Agents, Wireless Networks, Network Protocols, Digital Communications, System Design and Implementation, Communication

    Advanced · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    S

    Scrimba

    Advanced React Skills

    Skills you'll gain: React Redux, React.js, Cascading Style Sheets (CSS), Web Components, JavaScript Frameworks, UI Components, HTML and CSS, Routing Protocols, Front-End Web Development, User Interface (UI), Web Frameworks, Maintainability, Authentications, Web Development Tools, Application Frameworks, Application Programming Interface (API), Web Design, Restful API, Javascript, Web Development

    4.8
    Rating, 4.8 out of 5 stars
    ·
    29 reviews

    Intermediate · Specialization · 1 - 3 Months

  • Status: Preview
    Preview
    H

    High Tech High Graduate School of Education

    Learning Mindsets & Skills

    Skills you'll gain: Education and Training, Teaching, Growth Mindedness, Learning Theory, Human Learning, Student Engagement, Cultural Diversity, Experimentation, Statistical Hypothesis Testing, Psychological Evaluations, Discussion Facilitation

    3.9
    Rating, 3.9 out of 5 stars
    ·
    58 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    Universidades Anáhuac

    Customer Success: Conociendo al cliente

    Skills you'll gain: Customer Success Management, Customer Service, Customer Relationship Building, Customer Relationship Management, Customer experience strategy (CX), Customer Retention, Customer Engagement, Customer Data Management, Sales Process, Business Metrics, Performance Measurement, Service Management, Key Performance Indicators (KPIs), Customer Insights, Sales Strategy, Data-Driven Decision-Making

    4.6
    Rating, 4.6 out of 5 stars
    ·
    51 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Maryland, College Park

    Customer Value, Acquisition, and Retention

    Skills you'll gain: Customer Retention, Loyalty Programs, Brand Loyalty, Customer Relationship Management, Customer Insights, Marketing Analytics, Customer Acquisition Management, Marketing Effectiveness, Customer Engagement, Marketing Strategies, Return On Investment, Growth Strategies

    4.6
    Rating, 4.6 out of 5 stars
    ·
    17 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    I

    IBM

    Present with Purpose: Create/Deliver Effective Presentations

    Skills you'll gain: Presentations, Public Speaking, Persuasive Communication, Microsoft PowerPoint, Verbal Communication Skills, Target Audience, Communication, Storytelling, Non-Verbal Communication, Composure, Goal Setting

    4.6
    Rating, 4.6 out of 5 stars
    ·
    411 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Create Customer Personas in Canva

    Skills you'll gain: Persona Development, Customer Relationship Management (CRM) Software, Customer Insights, Customer Data Management, Target Audience, Target Market, Marketing Strategies, Consumer Behaviour, Market Analysis, Social Media, Product Knowledge, Research

    4.6
    Rating, 4.6 out of 5 stars
    ·
    32 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • G

    Google Cloud

    Service Accounts and Roles: Fundamentals

    Skills you'll gain: Virtual Machines, Data Access, User Accounts, Google Cloud Platform, Cloud Computing, Cloud API, Query Languages, Cloud Platforms

    Beginner · Project · Less Than 2 Hours

  • P

    Packt

    Effective Meeting Skills

    Skills you'll gain: Meeting Facilitation, Productivity, Team Building, Organizational Effectiveness, Team Leadership, Discussion Facilitation, Team Motivation, Conflict Management, Active Listening

    Beginner · Course · 1 - 4 Weeks

Searches related to customer service skills

customer service essentials: 20 skills for happy clients
communication skills for customer service
1…141516…834

In summary, here are 10 of our most popular customer service skills courses

  • Service Integration and Management (SIAM) Foundation: Packt
  • Customer Value in Pricing Strategy: University of Virginia
  • SAP Customer Engagement and Discovery: SAP
  • Customer Experience in Telecommunication: AI CERTs
  • Advanced React Skills: Scrimba
  • Learning Mindsets & Skills: High Tech High Graduate School of Education
  • Customer Success: Conociendo al cliente: Universidades Anáhuac
  • Customer Value, Acquisition, and Retention: University of Maryland, College Park
  • Present with Purpose: Create/Deliver Effective Presentations: IBM
  • Create Customer Personas in Canva: Coursera

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