
Skills you'll gain: Customer experience improvement, Workflow Management, Process Design, Customer Service, Customer Support, Customer Engagement, Generative AI, Customer Communications Management, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce, Customer Data Management, Customer Relationship Management, Artificial Intelligence, Customer Analysis, No-Code Development, De-escalation Techniques, Surveys, Communication
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Application Lifecycle Management, CI/CD, Continuous Integration, Microsoft Power Platform, Continuous Delivery, Continuous Deployment, Software Development Life Cycle, Enterprise Application Management, Change Control, Application Deployment, Azure DevOps, Release Management, Microsoft Azure, Configuration Management, Multi-Tenant Cloud Environments, Command-Line Interface, Version Control, Data Import/Export, YAML, Data Science
Beginner · Course · 3 - 6 Months

Skills you'll gain: AI Personalization, Generative AI, Responsible AI, Customer Analysis, Customer Service, Customer experience improvement, Customer Engagement, Prompt Engineering, Self Service Technologies, LLM Application, Natural Language Processing
Beginner · Course · 1 - 4 Weeks

Institute for the Future
Skills you'll gain: Organizational Leadership, Visionary, Crisis Management, Forecasting, Resilience, Risk Analysis, Adaptability, Systems Thinking, Strategic Thinking, Innovation, Change Management, Trend Analysis, Social Justice
Beginner · Course · 1 - 4 Weeks

Imperial College London
Skills you'll gain: Run Chart, Qualitative Research, Pareto Chart, Continuous Quality Improvement (CQI), Care Management, Health Informatics, Quantitative Research, Data Collection, Data-Driven Decision-Making, Statistical Methods, Data Analysis, Systems Of Measurement, Data Management, Time Series Analysis and Forecasting
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Process Control, Control Systems, Machine Controls, Engineering, Scientific, and Technical Instruments, Embedded Systems, Automation Engineering, Manufacturing Processes, Embedded Software, Electronic Systems, Hardware Design, Electronics Engineering, Basic Electrical Systems, Electronic Hardware, Electronics, Electrical Systems, Electronic Components, Power Electronics, Three-Phase, Torque (Physics), Electrical Equipment
Build toward a degree
Intermediate · Specialization · 3 - 6 Months

Saïd Business School, University of Oxford
Skills you'll gain: Environmental Social And Corporate Governance (ESG), Sustainability Reporting, Business Reporting, Financial Reporting, Corporate Sustainability, Sustainable Business, Enterprise Risk Management (ERM), Business Ethics, Compliance Reporting, Risk Management, Corporate Strategy, Data Strategy, Stakeholder Management, Financial Analysis, Stakeholder Communications, Ethical Standards And Conduct, Performance Analysis, Value Propositions, Regulatory Requirements, Innovation
Beginner · Course · 1 - 4 Weeks

Intermediate · Course · 1 - 4 Weeks

Knowledge Accelerators
Skills you'll gain: Cyber Security Policies, Mobile Security, Identity and Access Management, Remote Access Systems, Data Security, Multi-Factor Authentication, Artificial Intelligence
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Labor Relations, Labor Law, World History, Economic Development, Socioeconomics, Economics, Global Marketing, International Relations, Business Economics, Demography, Market Opportunities, Cultural Diversity, Culture, Governance
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Construction, Hydraulics, Construction Engineering, Equipment Design, Maintenance, Repair, and Facility Services, Grading (Landscape), Civil Engineering, Construction Management, Safety Standards, Plant Operations and Management, Vibrations, Facility Repair And Maintenance, Production Process
Intermediate · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Health Equity, Team Management, Record Keeping, Collaborative Software, Technical Management, Informatics, Health Informatics, Clinical Research, Diversity Awareness, Diversity Equity and Inclusion Initiatives, Clinical Trials, GitHub, Git (Version Control System), Docker (Software)
Beginner · Course · 1 - 3 Months