
Logical Operations
Skills you'll gain: Customer Service, Greeting Customers, Customer Inquiries, Workflow Management, Sales Strategy, Selling Techniques, Client Services, Customer experience strategy (CX), General Sales Practices, Customer Support, Customer and Client Support, Client Support, Customer Advocacy, Customer experience improvement, Interpersonal Communications, Leadership, Sales Support, Verbal Communication Skills, Customer Communications Management, Communication
Mixed · Course · 1 - 3 Months

CVS Health
Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Customer Support, Data Entry, Selling Techniques, Customer Relationship Building, Collaboration, Upselling, Teamwork, Customer Complaint Resolution, Communication, Time Management
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Customer Success Management, Salesforce, Dashboard, Sales Operations, Service Management, Customer Relationship Management, Customer Relationship Management (CRM) Software, Sales Support, Data Visualization, Customer Support, Sales Management, Customer and Client Support, Customer Service, Inside Sales, Data Storytelling, Performance Reporting, Business Reporting, Data-Driven Decision-Making
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Excel Formulas, Google Sheets, Service Level, Spreadsheet Software, Customer Data Management, Customer Support, Google Workspace, Productivity Software, Data Entry, Customer Service, Data Validation, Customer Analysis, Data Analysis, Data Integration, Organizational Skills, Data Management
Beginner · Guided Project · Less Than 2 Hours

Alex Genadinik
Skills you'll gain: Active Listening, Customer Service, Client Support, Customer Retention, Customer and Client Support, Customer Support, Empathy, Surveys, Customer experience improvement, Non-Verbal Communication, Market Research, Survey Creation, Brand Loyalty, Verbal Communication Skills, Customer Relationship Building, Customer Inquiries, Emotional Intelligence, Communication Strategies, Professional Development, Competitive Analysis
Beginner · Specialization · 3 - 6 Months

Automatic Data Processing, Inc. (ADP)
Skills you'll gain: Team Building, Trustworthiness, Team Performance Management, Team Management, Teamwork, Productivity, Visionary, Peer Review, Team Motivation, Recognizing Others, Team Collaboration, Collaboration, Team Oriented, Employee Engagement, Rapport Building, Value Propositions, Team Leadership, People Development, Employee Performance Management, Employee Retention
Beginner · Specialization · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Strategic Decision-Making, Accountability, Decision Making, Conflict Management, Business Ethics, Trustworthiness, Risk Management, Strategic Thinking, Personal Integrity, Strategic Leadership, Culture Transformation, Risk Mitigation, Leadership and Management, Risk Analysis, Engineering Management, Ethical Standards And Conduct, Organizational Leadership, Empathy, Organizational Strategy, Technical Management
Beginner · Course · 1 - 3 Months

University of North Texas
Skills you'll gain: Cultural Diversity, Diversity Awareness, Disabilities, Team Collaboration, Community Organizing, Community Development, Immigration Law, Community Outreach, Intercultural Competence, Social Impact, Community and Social Work, Cultural Sensitivity, Social and Human Services, Socioeconomics, Human Services, Social Work, Developmental Disabilities, Social Justice, Interpersonal Communications, Mental Health Diseases and Disorders
Mixed · Course · 1 - 4 Weeks

Alex Genadinik
Skills you'll gain: Customer Service, Client Support, Customer and Client Support, Customer Support, Client Services, Customer Retention, Customer Relationship Building, Social Media Marketing, Social Media Management, Customer Inquiries, Customer Engagement, Service Management, Drive Engagement, Customer experience improvement, Customer Complaint Resolution, Customer experience strategy (CX), Personalized Service, Service Recovery, Active Listening, Conflict Management
Mixed · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Political Sciences, Public Affairs, Social Sciences, Social Studies, Advocacy, Public Policies, Governance, Public Administration
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Customer Relationship Management, Gmail, Help Desk Support, Marketing, Sales Support, Client Support
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Drive Engagement, Driving engagement, Live Streaming, Content Development and Management, Digital Publishing, Content Scheduling, Social Media Marketing, Growth Strategies, Customer Engagement, Social Media Content, Content Management, Social Media Strategy, Content Optimization, Video Production, Content Strategy, Content Creation, Production Schedule
Beginner · Course · 1 - 4 Weeks