• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Experience Improvement

Results for "customer experience improvement"


  • I

    IBM

    Full Stack Application Development Capstone Project

    Skills you'll gain: CI/CD, Continuous Integration, Continuous Deployment, Full-Stack Web Development, Application Design, Node.JS, Django (Web Framework), Back-End Web Development, Web Applications, Web Design and Development, Front-End Web Development, Restful API, Application Development, GitHub, Microservices, Web Development, User Accounts, Kubernetes, Frontend Integration, Javascript

    4.6
    Rating, 4.6 out of 5 stars
    ·
    204 reviews

    Advanced · Course · 1 - 3 Months

  • M

    Microsoft

    User Interface Design and Prototyping

    Skills you'll gain: User Interface (UI), Prototyping, Usability Testing, User Interface and User Experience (UI/UX) Design, Wireframing, Interactive Design, Interaction Design, User Experience Design, Figma (Design Software), Usability, User Interface (UI) Design, Mockups, Design Thinking, User Research, Design, Style Guides

    4.4
    Rating, 4.4 out of 5 stars
    ·
    67 reviews

    Mixed · Course · 1 - 4 Weeks

  • E

    EDUCBA

    Master TQM and Six Sigma: Build Quality, Reduce Errors

    Skills you'll gain: Customer Relationship Management, Six Sigma Methodology, Continuous Improvement Process, Operational Excellence, Quality Management, Process Improvement, Customer experience strategy (CX), Quality Improvement, Production Management, Quality Management Systems, Customer Relationship Building, Quality Assurance and Control, Operational Efficiency, Product Quality (QA/QC), Production Process, Quality Assurance, Process Optimization, Customer experience improvement, Risk Analysis, Customer Engagement

    5
    Rating, 5 out of 5 stars
    ·
    12 reviews

    Mixed · Course · 1 - 3 Months

  • S

    SAP

    Becoming an SAP Professional

    Skills you'll gain: Professional Networking, SAP Applications, Company, Product, and Service Knowledge, Interviewing Skills, Goal Setting, Training Programs

    4.7
    Rating, 4.7 out of 5 stars
    ·
    265 reviews

    Beginner · Course · 1 - 4 Weeks

  • P

    Packt

    Planning & Control with Oracle Primavera PPM Professional

    Skills you'll gain: Earned Value Management, Project Controls, Project Planning, Project Performance, Project Management Software, Cost Management, Project Portfolio Management, Budget Management, Performance Reporting, Expense Management, Process Improvement and Optimization, Report Writing, Administration, System Configuration, Dependency Analysis, Data Visualization, User Accounts, Data Import/Export, Database Administration

    4.7
    Rating, 4.7 out of 5 stars
    ·
    116 reviews

    Beginner · Specialization · 3 - 6 Months

  • M

    Michigan State University

    Planning: Principled, Proposing, Proofing, and Practicing to a Success Plan

    Skills you'll gain: Value Propositions, Business Planning, Business Modeling, Entrepreneurship, Verification And Validation, Milestones (Project Management), Business Development, Financial Forecasting, Financial Modeling, New Business Development, Plan Execution, Customer Analysis, Customer Insights

    4.5
    Rating, 4.5 out of 5 stars
    ·
    184 reviews

    Mixed · Course · 1 - 3 Months

  • G

    Google Cloud

    Preparing for Google Cloud Certification: Cloud Data Engineer Professional Certificate en Español

    Skills you'll gain: Google Cloud Platform, Data Lakes, Dataflow, Data Pipelines, Apache Kafka, Data Processing, Model Deployment, Systems Design, Real Time Data, Extract, Transform, Load, Tensorflow, Apache Spark, Big Data, Data Warehousing, Data Infrastructure, Data Architecture, Data Management, Data Integration, Metadata Management, Unstructured Data

    4.7
    Rating, 4.7 out of 5 stars
    ·
    817 reviews

    Intermediate · Specialization · 3 - 6 Months

  • T

    Tecnológico de Monterrey

    Incrementar - Parte 2 y Controlar

    Skills you'll gain: Lean Six Sigma, Six Sigma Methodology, Lean Manufacturing, Statistical Process Controls, Quality Control, Quality Monitoring, Continuous Improvement Process, Predictive Modeling, Production Process, Process Improvement, Mathematical Modeling, Predictive Analytics, Kanban Principles, Workflow Management, Inventory Control, Regression Analysis, Root Cause Analysis, Statistical Modeling, Management Reporting, Production Schedule

    4.9
    Rating, 4.9 out of 5 stars
    ·
    87 reviews

    Intermediate · Course · 1 - 4 Weeks

  • A

    Arizona State University

    Entender el diseño

    Skills you'll gain: Design Research, Design Thinking, Creative Thinking, Design, Creative Problem-Solving, Design Strategies, Aesthetics, Case Studies, User Experience Design, Sustainable Design, Graphic Design, Social Impact, Consumer Behaviour, Environmental Issue, Economics

    4.8
    Rating, 4.8 out of 5 stars
    ·
    564 reviews

    Mixed · Course · 1 - 3 Months

  • U

    University of Michigan

    Introduction to 3D Modeling

    Skills you'll gain: 3D Modeling, 3D Assets, Design Elements And Principles, Visualization (Computer Graphics), Design Software, Computer-Aided Design, Design, User Interface (UI)

    4.3
    Rating, 4.3 out of 5 stars
    ·
    55 reviews

    Beginner · Course · 1 - 4 Weeks

  • M

    Meta

    The Full Stack

    Skills you'll gain: Full-Stack Web Development, Front-End Web Development, Django (Web Framework), Web Design and Development, Scalability, HTML and CSS, Cloud Hosting, Responsive Web Design, Web Development, Web Applications, Cloud Deployment, Back-End Web Development, MySQL, Cascading Style Sheets (CSS), Hypertext Markup Language (HTML), Cloud Computing, Application Programming Interface (API), Restful API, Virtual Environment, Javascript

    4.6
    Rating, 4.6 out of 5 stars
    ·
    237 reviews

    Intermediate · Course · 1 - 3 Months

  • S

    Skillshare

    Figma UI UX Design Essentials Pt.1: Tools & Foundations

    Skills you'll gain: Wireframing, Figma (Design Software), Layout Design, Prototyping, User Experience, User Experience Design, User Interface and User Experience (UI/UX) Design, User Interface (UI), Persona (User Experience), Typography, Collaborative Software, User Interface (UI) Design, Graphic and Visual Design, Animations, Color Theory

    4.1
    Rating, 4.1 out of 5 stars
    ·
    30 reviews

    Mixed · Course · 1 - 3 Months

1…172173174…718

In summary, here are 10 of our most popular customer experience improvement courses

  • Full Stack Application Development Capstone Project: IBM
  • User Interface Design and Prototyping: Microsoft
  • Master TQM and Six Sigma: Build Quality, Reduce Errors: EDUCBA
  • Becoming an SAP Professional: SAP
  • Planning & Control with Oracle Primavera PPM Professional: Packt
  • Planning: Principled, Proposing, Proofing, and Practicing to a Success Plan: Michigan State University
  • Preparing for Google Cloud Certification: Cloud Data Engineer Professional Certificate en Español: Google Cloud
  • Incrementar - Parte 2 y Controlar: Tecnológico de Monterrey
  • Entender el diseño: Arizona State University
  • Introduction to 3D Modeling: University of Michigan

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok