• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • It服务管理
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "it 服务管理"

    • Status: Free Trial
      Free Trial
      U

      University of California, Davis

      Cross-Cultural Communication and Management

      Skills you'll gain: Intercultural Competence, Team Management, Team Building, Cultural Diversity, Cultural Sensitivity, Cross-Functional Collaboration, Cultural Responsiveness, Interpersonal Communications, Culture, Conflict Management, Communication Strategies, Diversity Awareness, Non-Verbal Communication, Verbal Communication Skills, Communication, Constructive Feedback, Active Listening

      4.7
      Rating, 4.7 out of 5 stars
      ·
      45 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      A

      Alberta Machine Intelligence Institute

      Introduction to Applied Machine Learning

      Skills you'll gain: Data Ethics, Applied Machine Learning, Data Processing, Machine Learning, Machine Learning Algorithms, Product Lifecycle Management, Supervised Learning, Data Modeling, Business Requirements, Business Analysis, Unsupervised Learning, Artificial Intelligence, Performance Metric

      4.7
      Rating, 4.7 out of 5 stars
      ·
      745 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Michigan

      Fundamentals of Data Analytics in the Public Sector with R

      Skills you'll gain: Data Visualization, Surveys, Tidyverse (R Package), Data Analysis, Demography, Public Administration, Public Policies, R Programming, Statistical Programming, Data Transformation, Data Cleansing, Data Manipulation

      4.8
      Rating, 4.8 out of 5 stars
      ·
      45 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Generative AI: Business Transformation and Career Growth

      Skills you'll gain: Generative AI, OpenAI, Leadership and Management, Business Leadership, Strategic Leadership, ChatGPT, Prompt Engineering, Business Development, Content Creation, Business Transformation, Innovation, Emerging Technologies, Digital Transformation

      4.7
      Rating, 4.7 out of 5 stars
      ·
      187 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      P

      Peking University

      人群与网络

      Skills you'll gain: Market Dynamics, Graph Theory, Game Theory, Network Analysis, Social Sciences, Economics, Policy, and Social Studies, Supply And Demand, Market Analysis, Computational Thinking, Web Analytics, Information Architecture, Sociology, Behavioral Economics, Research, Probability, Decision Making

      4.7
      Rating, 4.7 out of 5 stars
      ·
      114 reviews

      Mixed · Course · 3 - 6 Months

    • Status: Preview
      Preview
      T

      The State University of New York

      Exploring Emerging Technologies for Lifelong Learning and Success

      Skills you'll gain: Lifelong Learning, Growth Mindedness, Willingness To Learn, Personal Development, Critical Thinking, Emerging Technologies, Professional Development, Data Ethics, Learning Management Systems, Safety and Security, Computer Security Awareness Training, Technology Solutions, Creativity, Digital Communications, Web Content Accessibility Guidelines, Collaboration, Communication

      4.3
      Rating, 4.3 out of 5 stars
      ·
      442 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Preview
      Preview
      O

      O.P. Jindal Global University

      Introduction to Academic Writing

      Skills you'll gain: Writing, Writing and Editing, Research, Journals, Research and Design, Policy Analysis, Research Design, Content Creation

      4.6
      Rating, 4.6 out of 5 stars
      ·
      135 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      E

      Erasmus University Rotterdam

      A Business Approach to Sustainable Landscape Restoration

      Skills you'll gain: Natural Resource Management, Business Modeling, Corporate Sustainability, Environment and Resource Management, Environmental Social And Corporate Governance (ESG), Complex Problem Solving, Stakeholder Management, Cost Benefit Analysis, Strategic Partnership, Innovation

      4.6
      Rating, 4.6 out of 5 stars
      ·
      96 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      C

      Coursera Instructor Network

      Emotional Intelligence in Leadership

      Skills you'll gain: Emotional Intelligence, Conflict Management, Empathy, Leadership Development, Personal Development, Leadership, Self-Awareness, Professional Development, Adaptability, Relationship Building, Team Management, Self-Discipline, Communication, Active Listening, Stress Management, Decision Making, Mindfulness

      4.8
      Rating, 4.8 out of 5 stars
      ·
      134 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      U

      University of Leeds

      Training and Learning Online

      Skills you'll gain: Critical Thinking, Collaboration, Learning Strategies, Personal Development, Communication, Self-Awareness, Technical Communication, Digital Communications

      4.7
      Rating, 4.7 out of 5 stars
      ·
      139 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      U

      Universiteit Leiden

      A Circular Economy of Metals: Towards a Sustainable Societal Metabolism

      Skills you'll gain: Environmental Resource Management, Environment, Sustainability Reporting, Waste Minimization, Systems Thinking, Product Lifecycle Management, Supply And Demand, Material Handling, Product Design, Consumer Behaviour, Forecasting

      4.7
      Rating, 4.7 out of 5 stars
      ·
      102 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      J

      Johns Hopkins University

      Introduction to CSS3

      Skills you'll gain: Cascading Style Sheets (CSS), HTML and CSS, Responsive Web Design, Bootstrap (Front-End Framework), Web Design, Front-End Web Development, Browser Compatibility, Javascript

      4.4
      Rating, 4.4 out of 5 stars
      ·
      80 reviews

      Mixed · Course · 1 - 4 Weeks

    1…173174175…443

    In summary, here are 10 of our most popular it 服务管理 courses

    • Cross-Cultural Communication and Management: University of California, Davis
    • Introduction to Applied Machine Learning: Alberta Machine Intelligence Institute
    • Fundamentals of Data Analytics in the Public Sector with R: University of Michigan
    • Generative AI: Business Transformation and Career Growth: IBM
    • 人群与网络 : Peking University
    • Exploring Emerging Technologies for Lifelong Learning and Success: The State University of New York
    • Introduction to Academic Writing: O.P. Jindal Global University
    • A Business Approach to Sustainable Landscape Restoration: Erasmus University Rotterdam
    • Emotional Intelligence in Leadership: Coursera Instructor Network
    • Training and Learning Online: University of Leeds

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Do Not Sell/Share
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok