Skills you'll gain: Generative AI Agents, Agentic systems, LLM Application, Automation, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, System Monitoring, Workflow Management, Application Performance Management, Tool Calling, Continuous Monitoring, Scalability, Prompt Engineering, Business Software, Test Tools, Code Review, Integration Testing, User Feedback, Performance Metric

Skills you'll gain: Oral Comprehension, Active Listening, Public Speaking, Verbal Communication Skills, English Language, Critical Thinking, Organizational Skills, Analytical Skills

Skills you'll gain: Meeting Facilitation, Business Communication, Business Correspondence, Telephone Skills, Writing, Employee Coaching, Business Leadership, English Language, Staff Management, Recruitment, Verbal Communication Skills, Team Building, Communication

Skills you'll gain: Active Listening, Social Skills, Relationship Building, Professionalism, Influencing, Professional Development, Interpersonal Communications, Empathy, Conflict Management, Decision Making, Cognitive flexibility, Constructive Feedback, Critical Thinking, Communication Strategies, Communication, Problem Solving, Business Ethics, Ethical Standards And Conduct

Skills you'll gain: Constructive Feedback, Interviewing Skills, Communication, Coaching, Accountability, Client Services, Virtual Teams, Professional Development, Diversity and Inclusion, Client Support, Workforce Development, Recruitment, Ethical Standards And Conduct, Active Listening, Telecommuting, Needs Assessment, Employee Onboarding, Empathy, Human Centered Design, Gap Analysis

Skills you'll gain: Prompt Engineering, Generative AI Agents, Generative AI, ChatGPT, Self Service Technologies, Customer Service, AI Personalization, Customer Support, Customer Communications Management, Customer Engagement, Customer experience improvement, Customer and Client Support, Microsoft Copilot, Customer Insights, Artificial Intelligence, Customer Relationship Management, Automation, Natural Language Processing

Skills you'll gain: Negotiation, Contract Negotiation, Mediation, Arbitration, Price Negotiation, Planning, Strategic Planning, Conflict Management, Communication, Cultural Diversity, Business Ethics, Decision Making

Skills you'll gain: Employee Performance Management, Performance Management, Performance Appraisal, Talent Acquisition, Human Resources Management and Planning, Compensation Analysis, Compensation Strategy, Human Resource Strategy, Compensation Management, Human Resources, Talent Management, Employee Retention, Recruitment, Constructive Feedback, Benchmarking

Skills you'll gain: Employee Coaching, Coaching, Management Training And Development, Accountability, Performance Management, Professional Development, People Development, Employee Performance Management, Performance Improvement, Constructive Feedback, Gap Analysis, Communication Strategies

Skills you'll gain: Constructive Feedback, Storytelling, Active Listening, Empathy, Social Skills, Relationship Building, Creativity, Oral Expression, Emotional Intelligence, Self-Awareness, Cognitive flexibility, Initiative and Leadership, Leadership, Writing and Editing, Public Speaking, Social Justice, Cultural Diversity, Personal Development, Social Sciences, Communication

Skills you'll gain: People Management, Employee Performance Management, Leadership and Management, Decision Making, Organizational Change, Organizational Structure, Performance Appraisal, Team Motivation, Diversity Equity and Inclusion Initiatives, Compensation Management, Job Analysis, Recruitment, Leadership, Change Management, Constructive Feedback

Skills you'll gain: Interaction Design, Usability, Human Centered Design, Mockups, Storyboarding, User Experience Design, Design Thinking, Prototyping, User Interface (UI) Design, User Research, Interviewing Skills