Skills you'll gain: Customer Relationship Management, Customer experience strategy (CX), Brand Loyalty, Customer Data Management, Customer Analysis, Customer Engagement, Organizational Strategy, Business Strategy, Competitive Analysis, Business Analysis, Analysis, Auditing, Market Analysis

Skills you'll gain: Call Center Experience, Performance Metric, End User Training and Support, Self Service Technologies, Customer experience improvement, Process Design

Skills you'll gain: Prompt Engineering, Generative AI Agents, Generative AI, ChatGPT, Self Service Technologies, Customer Service, Customer Support, Customer Communications Management, Personalized Service, Customer Engagement, AI Enablement, AI Workflows, Customer experience improvement, Customer and Client Support, Microsoft Copilot, Customer Insights, Artificial Intelligence, Customer Relationship Management, Automation, Natural Language Processing

Skills you'll gain: Microservices, Amazon Web Services, Middleware, Software Architecture, Systems Architecture, Email Automation

Skills you'll gain: AWS Identity and Access Management (IAM), Amazon Web Services, Identity and Access Management, Amazon Elastic Compute Cloud, Cloud Computing Architecture, Cloud Computing, Network Security, Virtual Networking, Network Architecture, Cloud Infrastructure, Authentications, Virtual Private Networks (VPN), Multi-Factor Authentication, Cloud Security, Load Balancing, Containerization, Scalability

Skills you'll gain: Network Troubleshooting, Linux Administration, Linux Servers, Linux, Dynamic Host Configuration Protocol (DHCP), General Networking, Network Protocols, Network Infrastructure, TCP/IP, Network Administration, Ubuntu, Red Hat Enterprise Linux, Servers, System Configuration, Command-Line Interface, YAML

Skills you'll gain: Amazon Web Services, Debugging, Business Process Automation, Automation, AWS Identity and Access Management (IAM), Serverless Computing, Amazon DynamoDB, API Gateway, JSON, User Accounts

Skills you'll gain: Docker (Software), Kubernetes, Containerization, DevOps, Cloud-Native Computing, Application Deployment, CI/CD, Scalability, YAML

Skills you'll gain: Site Reliability Engineering, Continuous Delivery, DevOps, Safety Culture, Continuous Integration, Service Level, Culture Transformation, Performance Measurement, Cross-Functional Collaboration, Incident Management, Automation, Team Oriented, Collaboration, Change Management, Data-Driven Decision-Making, Communication

Skills you'll gain: Data Integrity, Data Management, Personally Identifiable Information, Data Loss Prevention, Cloud Storage, Data Encryption Standard, Authorization (Computing)

Skills you'll gain: Amazon Web Services, Virtual Networking, Network Architecture, Virtual Private Networks (VPN), Cloud Computing Architecture, Cloud Infrastructure, Load Balancing, Network Routing, Hybrid Cloud Computing, Network Security, File Transfer Protocol (FTP), Data Migration

Skills you'll gain: Microsoft Teams, Group Policy, Microsoft Azure, Windows PowerShell, Collaborative Software, Identity and Access Management, Network Planning And Design, Network Performance Management, Azure Active Directory, User Provisioning, User Accounts, Data Security