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Customer Journey Courses

Customer journey courses can help you learn customer segmentation, touchpoint analysis, and experience mapping. You can build skills in crafting personalized marketing strategies, analyzing customer feedback, and optimizing conversion rates. Many courses introduce tools like customer relationship management (CRM) software, journey mapping tools, and analytics platforms that help you track customer interactions and measure the effectiveness of your strategies.


Popular Customer Journey Courses and Certifications


  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Building Batch Data Pipelines on GCP en Español

    Skills you'll gain: Data Pipelines, Dataflow, Google Cloud Platform, Extract, Transform, Load, Data Processing, Apache Hive, Data Integration, Apache Spark, PySpark, Serverless Computing, Apache Hadoop, Big Data, Data Migration, Data Transformation, Performance Tuning

    4.6
    Rating, 4.6 out of 5 stars
    ·
    45 reviews

    Intermediate · Course · 1 - 3 Months

  • C

    Coursera

    كيفية تحسين رضى العملاء مع تجربة ما بعد الشراء على فايسبوك

    Skills you'll gain: Customer Service, Customer experience improvement, Customer Retention, Customer Relationship Management (CRM) Software, Facebook, Customer Insights, Goal Setting, Google Sheets, Social Media Campaigns, Marketing, Purchasing, Communication, Business

    Beginner · Guided Project · Less Than 2 Hours

  • C

    Coursera

    إنشاء صفحة أعمال مجانية باستخدام Blogger

    Skills you'll gain: Blogs, Search Engine Optimization, Brand Marketing, Content Marketing, Keyword Research, Content Creation, Web Analytics, Customer Engagement, Thought Leadership, Customer Relationship Building, Content Management Systems, Business Marketing

    4.6
    Rating, 4.6 out of 5 stars
    ·
    22 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    L

    L&T EduTech

    Geospatial Information Technology Essentials

    Skills you'll gain: Geospatial Information and Technology, Spatial Analysis, Geographic Information Systems, GIS Software, Database Management, Global Positioning Systems, Decision Support Systems, Data Modeling, Data Mapping, Open Source Technology, Web Applications, Mobile Development

    4.4
    Rating, 4.4 out of 5 stars
    ·
    11 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Unlocking Business Insights through Storytelling with Data

    Skills you'll gain: Data Storytelling, Data Presentation, Data Visualization, Data Visualization Software, Storytelling, Data Literacy, Data Integrity, Drive Engagement, Presentations, Microsoft Excel, Design Elements And Principles, Decision Making

    4.8
    Rating, 4.8 out of 5 stars
    ·
    12 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Packt

    Introduction to Rust Programming and Core Concepts

    Skills you'll gain: Rust (Programming Language), Development Environment, Programming Principles, Data Structures, Integrated Development Environments, System Programming, Algorithms

    3.8
    Rating, 3.8 out of 5 stars
    ·
    19 reviews

    Beginner · Course · 1 - 3 Months

  • C

    Coursera

    Azure Data Factory : Implement SCD Type 1

    Skills you'll gain: Data Pipelines, Microsoft SQL Servers, Microsoft Azure, Database Development, Data Warehousing, SQL, Data Integration, Extract, Transform, Load

    4.2
    Rating, 4.2 out of 5 stars
    ·
    13 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    U

    University of Colorado System

    Personal Journeys: Identity, Motivation, and Resilience

    Skills you'll gain: Growth Mindedness, Emotional Intelligence, Resilience, Goal Setting, Self-Motivation, Personal Development, Smart Goals, Self-Awareness, Overcoming Obstacles, Productivity, Lifelong Learning, Culture, Community Development, Persistence, Cultural Diversity, Adaptability, Creativity, digital literacy, Intercultural Competence, Diversity Awareness

    4.4
    Rating, 4.4 out of 5 stars
    ·
    8 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    P

    Packt

    AZ-104: Networking, Monitoring, and Backup Strategies

    Skills you'll gain: Virtual Networking, Load Balancing, Microsoft Azure, Network Monitoring, Network Troubleshooting, Data Storage Technologies, Network Administration, Virtual Machines, Disaster Recovery, System Monitoring, Network Security

    4.6
    Rating, 4.6 out of 5 stars
    ·
    12 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Preview
    Preview
    N

    Northeastern University

    Engaging in Strategic Management in Healthcare Organizations

    Skills you'll gain: Strategic Decision-Making, Strategic Leadership, Organizational Strategy, Corporate Strategy, Business Strategy, Organizational Structure, Performance Management, Health Care Administration, Business Management, Strategic Partnership, Leadership, Mergers & Acquisitions, Analysis, Competitive Analysis, New Business Development, Market Analysis, Operational Efficiency

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    I

    Icahn School of Medicine at Mount Sinai

    Systems Biology and Biotechnology Capstone

    Skills you'll gain: Data Synthesis, Network Analysis, Biology, Biotechnology, Data Integration, Systems Engineering, Laboratory Testing, Bioinformatics, Systems Integration, Research, Simulation and Simulation Software, Mathematical Modeling

    4.5
    Rating, 4.5 out of 5 stars
    ·
    12 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    H

    HubSpot Academy

    مندوب مبيعات HubSpot

    Skills you'll gain: Sales Presentation, Sales Enablement, Sales Management, Lead Generation, HubSpot CRM, Data Visualization, Persona Development, Sales Training, Technical Sales, Sales Strategy, Sales Pipelines, Sales Process, Customer Relationship Building, Sales Development, Target Audience, Data-Driven Decision-Making, Sales, Prospecting and Qualification, Customer Relationship Management (CRM) Software, Dashboard

    Beginner · Professional Certificate · 3 - 6 Months

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In summary, here are 10 of our most popular customer journey courses

  • Building Batch Data Pipelines on GCP en Español: Google Cloud
  • كيفية تحسين رضى العملاء مع تجربة ما بعد الشراء على فايسبوك: Coursera
  • إنشاء صفحة أعمال مجانية باستخدام Blogger: Coursera
  • Geospatial Information Technology Essentials: L&T EduTech
  • Unlocking Business Insights through Storytelling with Data: Coursera
  • Introduction to Rust Programming and Core Concepts: Packt
  • Azure Data Factory : Implement SCD Type 1: Coursera
  • Personal Journeys: Identity, Motivation, and Resilience: University of Colorado System
  • AZ-104: Networking, Monitoring, and Backup Strategies: Packt
  • Engaging in Strategic Management in Healthcare Organizations: Northeastern University

Skills you can learn in Marketing

Market (economics) (28)
Social Media (15)
Marketing Strategy (14)
Analytics (13)
Brand (13)
Digital Marketing (13)
Marketing Analytics (11)
Plan (11)
Advertising (9)
Modeling (9)
Social Media Marketing (9)
Brand Management (7)

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