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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


  • Status: Free Trial
    Free Trial
    M

    MedCerts

    Pharmacy Technician Essentials

    Skills you'll gain: Pharmacy Experience, Pharmacology, Pharmacist Assistance, Pharmacy Information System, Medical Prescription, Pharmacy Operations, Pharmacy, Medication Dispensation, Drug Development, Medication Administration, Pharmaceutical Terminology, Medical Terminology

    4.5
    Rating, 4.5 out of 5 stars
    ·
    79 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free
    Free
    C

    Coursera

    Google Analytics for Beginners: Marketing Essentials

    Skills you'll gain: Web Analytics, Google Analytics, Content Performance Analysis, Customer Analysis, E-Commerce, Marketing Analytics, Performance Analysis, Performance Reporting, Marketing Effectiveness

    4.4
    Rating, 4.4 out of 5 stars
    ·
    14 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Preview
    Preview
    U

    University of Colorado Boulder

    Blended Language Learning: Design and Practice for Teachers

    Skills you'll gain: Blended Learning, Course Development, Web Content Accessibility Guidelines, Education Software and Technology, Digital pedagogy, Language Learning, Technology Strategies

    4.8
    Rating, 4.8 out of 5 stars
    ·
    260 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    W

    Whizlabs

    Manage Identities and Governance in Azure

    Skills you'll gain: Azure Active Directory, Role-Based Access Control (RBAC), Microsoft Azure, Single Sign-On (SSO), Active Directory, Cloud Management, Identity and Access Management, Authorization (Computing), Authentications, Multi-Factor Authentication, User Provisioning, Data Governance, Cloud Services, User Accounts, Security Controls, Virtual Machines, Self Service Technologies, Scalability

    4.2
    Rating, 4.2 out of 5 stars
    ·
    79 reviews

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    Automating Team Communication with Google Sheets and Apps Script

    Skills you'll gain: Email Automation, Google Workspace, Google Sheets, Stakeholder Communications, Test Tools, Scripting, Timelines, Project Schedules, Project Management, Web Applications, Javascript, Data Validation

    4.5
    Rating, 4.5 out of 5 stars
    ·
    131 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • C

    Coursera

    Basic Image Classification with TensorFlow

    Skills you'll gain: Model Evaluation, Keras (Neural Network Library), Tensorflow, Image Analysis, Artificial Neural Networks, Deep Learning, Computer Vision, Machine Learning, Classification Algorithms

    4.6
    Rating, 4.6 out of 5 stars
    ·
    847 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    R

    Rutgers the State University of New Jersey

    Health Care Delivery in Healthcare Organizations

    Skills you'll gain: Patient-centered Care, Health And Wellness Coaching, Health Systems, Health Care, Value-Based Care, Patient Communication, Healthcare Industry Knowledge, Patient Education And Counseling, Health Technology, Telehealth, Public Speaking, Diagnostic Tests

    4.7
    Rating, 4.7 out of 5 stars
    ·
    138 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    E

    Epic Games

    Unreal Engine Fundamentals

    Skills you'll gain: Unreal Engine, Virtual Environment, Version Control, 3D Assets, Video Game Development, Augmented and Virtual Reality (AR/VR), Game Design, Animation and Game Design, Content Management, User Interface (UI), Software Installation

    4.6
    Rating, 4.6 out of 5 stars
    ·
    87 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    I

    IBM

    Core 2: OS, Software, Security and Operational Procedures

    Skills you'll gain: Operating Systems, Network Security, Microsoft Windows, Command-Line Interface, Systems Administration, System Support, Unix, Mac OS, System Configuration, Unix Commands, Network Troubleshooting, Linux, Firewall, Information Technology, Software Installation, Technical Support, Help Desk Support, Malware Protection, Mobile Security, Encryption

    4.7
    Rating, 4.7 out of 5 stars
    ·
    71 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    E

    Edureka

    Applied Data Analytics

    Skills you'll gain: Power BI, Data Visualization, Data Analysis Expressions (DAX), Matplotlib, Plotly, Data Analysis, Exploratory Data Analysis, Seaborn, SQL, Pandas (Python Package), Probability & Statistics, Regression Analysis, Machine Learning, Statistical Hypothesis Testing, Python Programming, Data Transformation, Feature Engineering, Data Integration, NumPy, Web Scraping

    4.2
    Rating, 4.2 out of 5 stars
    ·
    24 reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Advanced Cybersecurity Concepts and Capstone Project

    Skills you'll gain: Threat Modeling, MITRE ATT&CK Framework, Threat Management, Cybersecurity, Cyber Security Strategy, Application Security, Threat Detection, Security Strategy, Microsoft Azure, Cloud Security, Internet Of Things, Secure Coding, Network Security, Vulnerability Assessments, Identity and Access Management, Asset Management

    4.7
    Rating, 4.7 out of 5 stars
    ·
    94 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    T

    Tecnológico de Monterrey

    Analíticas en Páginas Web

    Skills you'll gain: Web Analytics, Google Analytics, Search Engine Marketing, Marketing Analytics, Market Research, Digital Marketing, Analytical Skills, Online Advertising, Email Marketing, Customer Data Management, Analytics, Consumer Behaviour, Data Analysis, Customer Relationship Management, Advertising Campaigns

    4.9
    Rating, 4.9 out of 5 stars
    ·
    35 reviews

    Beginner · Course · 1 - 4 Weeks

Searches related to customer experience

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In summary, here are 10 of our most popular customer experience courses

  • Pharmacy Technician Essentials: MedCerts
  • Google Analytics for Beginners: Marketing Essentials: Coursera
  • Blended Language Learning: Design and Practice for Teachers: University of Colorado Boulder
  • Manage Identities and Governance in Azure: Whizlabs
  • Automating Team Communication with Google Sheets and Apps Script: Coursera
  • Basic Image Classification with TensorFlow: Coursera
  • Health Care Delivery in Healthcare Organizations: Rutgers the State University of New Jersey
  • Unreal Engine Fundamentals : Epic Games
  • Core 2: OS, Software, Security and Operational Procedures: IBM
  • Applied Data Analytics: Edureka

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